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ERP

This document provides an overview of enterprise resource planning (ERP). It discusses the demands on industry that ERP aims to address, defines ERP, and outlines its key components/modules. It also covers implementing ERP, including the process, roles, costs, and stages. Some advantages of ERP are standardized business processes, real-time data access, and streamlined operations. Challenges of ERP implementation include extensive planning required and potential issues around integration and employee morale. Major ERP vendors like SAP, Oracle, and Microsoft are also summarized. The document concludes with a case study on how ERP benefited GHCL's business.

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Mukul Dashaputre
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0% found this document useful (0 votes)
2K views62 pages

ERP

This document provides an overview of enterprise resource planning (ERP). It discusses the demands on industry that ERP aims to address, defines ERP, and outlines its key components/modules. It also covers implementing ERP, including the process, roles, costs, and stages. Some advantages of ERP are standardized business processes, real-time data access, and streamlined operations. Challenges of ERP implementation include extensive planning required and potential issues around integration and employee morale. Major ERP vendors like SAP, Oracle, and Microsoft are also summarized. The document concludes with a case study on how ERP benefited GHCL's business.

Uploaded by

Mukul Dashaputre
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 62

ENTERPRISE RESOURCE

PLANNING
AGENDA
• Introduction to ERP
• Components/Modules of ERP
• Implementation of ERP
• Advantages,Disadvantages
• Various Players
• Future Growth
• Business Case
DEMANDS ON THE
INDUSTRY
• Better products at lower costs
• Tough competition
• Need to analyze costs /
revenues on a product or
customer basis
• Flexibility to respond to
changing business
requirements
• More informed management 3
WHAT ARE THE
PROBLEMS??

4
Solving these Problems will
Keep You Ahead Of
Competition!!

5
E R P - T h e E n a b le r

6
WHAT IS ERP?
ERP is a solution which

– facilitates company-wide
integrated information systems,
covering all functional areas

– performs core Corporate activities


and increases customer service
augmenting corporate Image
DEFINITION OF ERP

Business solution that addresses all


the needs
of an enterprise with the process view

of an
organization to meet the

organizational goals
and integrate all the functions of the

Enterprise.

8

BRIEF HISTORY OF ERP
WHY ERP??


• For Management – to know what is
happening in the company
• One solution for better Management
• For cycle time reduction
• To achieve cost control & low
working capital
• To marry latest technologies
• To shun the geographical gaps
• To satisfy the customers with high
expectations
• To be Competitive & for survival 10

GOAL OF ERP
To im p ro ve a n d
stre a m lin e

in te rn a lb u sin e ss
p ro ce sse s, w h ich
typ ica lly
re q u ire s
re e n g in e e rin g o f
cu rre n t b u sin e ss
p ro ce sse s
ERP OPTIONS

• OPTION 1 – MAKE [Using Internal
resources]

• OPTION 2 – BUY

• OPTION 3 – MAKE [Using External


resources]

ERP :
MODULES/COMPONENTS
ERP MODULES
• A massive software architecture
• Suited for typically large enterprises
• Envelops broad range of enterprise-
wide functions
• Divided functionally into various
modules for flexibility and ease of
use
• Integration is the key to information
centricity

BASIC ERP MODULES
• Finance module
• Human Resource module
• Production module
• Purchasing module
• Sales and Marketing module
• Inventory module

Finance module
• Gathers financial data from various
functional departments
• Generates financial reports
• Functionality of general ledger,
accounts payables and receivables,
treasury management etc.
Human Resource module
• Streamlines management of human
resources and human capital
• Complete employee database from
attendance to appraisals
• Integration with knowledge
management systems for optimum
employee expertise utilization

Production module
• Evolution of manufacturing
requirements planning (MRP)
• Optimizes utilization of
manufacturing capacity, parts,
components and materials
• Uses historical production data and
sales forecasting
Purchasing module
• Streamlines procurement of required
raw materials
• Automates potential supplier
identification, price negotiation,
awarding purchase order to
supplier
• Integration with production planning
and inventory modules
Inventory module
• Facilitates processes of maintaining
the appropriate level of stock in
warehouse
• Identifying inventory requirements,
setting targets, providing
replenishment techniques and
options, reconciling and reporting
inventory status
• Integration with finance, sales and
purchase modules enables
Sales and Marketing
module
• Order placement, order scheduling,
shipping and invoicing
• May be closely integrated with
ecommerce website of the
organization
• Online store offering as part of Sales
module
• Integration with CRM supports lead
generation, direct mailing
campaigns etc.
ERP IMPLEMENTATION
• Organizational Revolution

• Extensive Planning

• Reposition the company


• Transform business practices




ERP IMPLEMENTATION
• Role of Top management

– Well defined vision and clarity


– Lead the change and guide the teams
– Build cohesive team across borders
– Ensure Organizational commitment


ERP IMPLEMENTATION

• Two Implementation Process


– Reengineer the company’s existing way of


doing business to the best practices

– Customise the ERP software
• Higher implementation costs
• Maintenance costs/ Upgrade expenses
ERP IMPLEMENTATION
• Integration
– Use of Middleware
– Dependence on upgrades in ERP
software
– Rapid information flow
– Ripple effect of mistakes
– Monitor transactions and rectify
mistakes
– Awareness amongst employees for
ensuring proper information flow
– Information sharing and control

ERP IMPLEMENTATION
• Consultants
– ERP implementation requires following
skills:
• Functional
• Technical
• Interpersonal
• Implementation time
– Phase-in approach module wise
– Average time is 14 months with 150
consultants
– Depends upon
• Number of modules
• Scope of implementation
• Extent of customization
• Number of interfaces
ERP IMPLEMENTATION
• Implementation Costs
– Hiring Consultants
– Retention of employees
– Implementation time

• ERP vendors
– Selection of suitable vendor
– Track record, staff, global presence
ERP IMPLEMENTATION
• Employees selection
– Internal experts aware of company’s
processes and industry practices

• Employee morale
– Concerns are long working hours and
stress
– Support and motivation from top
management
 required


ERP IMPLEMENTATION
STAGES
• Analysis
– Discussion with functional experts and
preparing Project Scope document
• Design
– Prepare Functional report, Design document,
Test scripts, Interface plan
• Build
– System configuration
• Transition
– Training users, Acceptance testing, Live
system replication,
• Production
– Data migration, Official handholding

ADVANTAGES OF ERP
DISADVANTAGES OF ERP
DISADVANTAGES OF ERP
ERP Vendor
Classification
Tier I Tier II Tier III

SAP Epicor Compiere

Oracle Infor Netsuit

Microsoft Sage Activant


Dynamics Soluntions Inc.
Market Share

SOURCE :http://panorama-consulting.com/resource-center/2010-erp-vendor-a
SAP
• German for "Systems, Applications and
Products"
• Largest ERP provider
• Targets large organizations
• Significant presence in midsize
organizations
• Integrated industry centricity of its ERP
offering is key to SAP success in ERP
• Two brands, one with the deepest
functionality available
• Priced at higher end
SAP

• Latest offering - SAP ECC 6.0


– SAP ERP Financials
– SAP ERP Operations
– SAP ERP Human Capital Management
• Companies using SAP- Intel, Chevron,
NASA, Coca-Cola , P&G,
Schlumberger, BHEL


Oracle
• World's second largest business
applications maker
• Over 37,000 application customers
• Four primary brands, two with deep
functionality
• Different platform under each brand
• A lot of standalone, unintegrated
industry-centric point products
• Priced at the high end

Microsoft
• ERP darling for SMB (small and
midsize business) organizations
• Multiple ERP products
• Partners heavily with Microsoft
developer community
• Covers breadth of the industry
• MS/.Net/SQL technology
• Low to moderately priced

Infor
• 3rd largest global ERP maker
• Over 70,000 customers
• Several different ERP systems
• Strong distribution
• SCM is a speciality
• Partners heavily with IBM and IBM
distributors
• Low to moderately priced

Epicor
• Long history of reputable products
• Over 20,000 customers, 140 countries,
30 languages
• Several strong industry solutions
• Good after sales support
• MS/SQL/SOA technology
• Lowest TCO (Total Cost of Ownership)
and total per user cost of software,
services and maintenance for mid-
size companies

Advantage ERP
Advantages of ERP
• Use of Spreadsheets made Obsolete
• Real Time data made accessible
• Allows quick decision making
• Provides automated & up-to-date
business functionalities
• Provides easy integration of legacy &
upgraded Business applications
• Streamlines business operations

GHCL : ERP success story
 Business Process :
 Complicated that required co-
ordinated planning, scheduling &
monitoring each stage of production

 Objective to incorporate ERP :
 To integrate various businesses &
provide support for decision making
across all levels
 To automate & streamline
transactional systems & material
resource planning, manufacturing &
dispatch
 P ro b le m s F a ce d b y G H C L

 Spreadsheets were in use prior to ERP


implementation to manage various
stages of manufacturing
 No Real Time Data about Business
operations was available
 Generating MIS reports on monthly stocks,
quality, product planning & BOM took a
lot of time

 BENEFITS OF IMPLEMENTING ERP

 SAP’s mySAP incorporated by GHCL
 check & monitor material
consumption in any department at
plant level
 Production plans of any department
readily available at any time
 Daily production report directly
generated & made available
 Production status of any sales order
available with the current status
 Top management can retrieve any
information at any time through
VPN connectivity
Benefits of ERP
• On- time delivery of orders to
customers
• Prompt availability of the status of
order placed to the customer
• Enterprises becoming more time
sensitive
• Provides better marketing
opportunities
• Better decision making by the
management made possible
CHALLENGES POSED
Challenges
• Information Security
 Relevant authorisation provided
• Cost of ERP
 All ERP companies targeting the Small &
Medium Size Business & developing
applications that are efficient and cheap
• Impact of Recession
 Post-recession is the most aggressive
growth phase
 companies strategize & incorporate
changes for Business betterment with future
growth perspective
SMB - ERP

S u cce ss S to rie s
Secant Technologies
• A 4-crore Ludhiana company
deployed ERP in 2005
• Local vendor, Disha Informatics
implemented ERP
• Time taken : 8 months
• Cost involved : Rs. 8.5 lakh
• Impact: 50% y-o-y

SOURCE :http://www.channelbusiness.in
Veeras Infotek
• Based in Chennai, deployed
Navision(ERP)
• Helped evaluate employee
performance
• Cost involved: Rs. 10 lakh
• Growth: Almost double in 3 years
time

Source : http://www.channelbusiness.in
Analyzing SAP-ERP's
success in TISCO
TISCO profile
• Founded in 1907

• Part of the Tata Group

• Leading steel giant in the country


TISCO profile
• Dedicated to
– providing laudable services to
the stakeholders
– improving on the quality
– thriving for innovations and
improvements constantly
ERP Implementation
• TISCO deserves lot of credit for
implementing ERP
• many organizations in the global
level have given up the very idea of
ERP
– lots of failures associated
– Implementation did in wrong manner
have caused havoc to organizations
• Choose ERP in the right time and
implemented it in a proper manner
• Implemented it into the whole
systems in one single spree
• Net results of their ERP software
have been described to be path
breaking and a trendsetting one
Why ERP in TISCO
• Two major problems
– Not customer friendly
– The systems were outdated and the
modalities of operation were too
complex and not error free
The Process
 Challenges
– Had to choose top ERP software
– 8 months set for implementation
was a major challenge


• Business process was divided into
two main segments
– Core functions were denoted to be
major ones
– Supporting functions were named
minor ones
• A plan of action on the proposed
ERP's impact was drafted 
• All efforts to ensure that the change
did not produce any sort of
resentment
The Outcome
• Produced in terms of financial
technical and managerial
parameters
• Effective handling and speed delivery
resulted in greater sales
• Drastic fall in the amount owned to
creditors
• Increased the productivity
FUTURE MOVES
• Determined not to stop ERP or attain
a saturation point
• Working on to improve and increase
the scopes of ERP software
THANK YOU

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