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This document discusses nonverbal communication. It begins by defining nonverbal communication as communication through wordless messages sent and received. It then contrasts verbal communication, which uses voice, with nonverbal communication, which uses body language. The document notes that people use 35% verbal communication and 65% nonverbal communication daily. It describes the importance and power of nonverbal communication in creating impressions and expressing emotions. It outlines several types of nonverbal communication including eye contact, gestures, facial expressions, and use of personal space, and provides cultural examples of how these differ around the world.

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Dina Santhi
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862 views16 pages

Presentation 1

This document discusses nonverbal communication. It begins by defining nonverbal communication as communication through wordless messages sent and received. It then contrasts verbal communication, which uses voice, with nonverbal communication, which uses body language. The document notes that people use 35% verbal communication and 65% nonverbal communication daily. It describes the importance and power of nonverbal communication in creating impressions and expressing emotions. It outlines several types of nonverbal communication including eye contact, gestures, facial expressions, and use of personal space, and provides cultural examples of how these differ around the world.

Uploaded by

Dina Santhi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Presentation

• What is nonverbal communication?


• Difference between verbal &
nonverbal communication.
• Importance & Power of nonverbal
communication.
• Types of nonverbal communication.
• Nonverbal Communication Around
the World.
WHAT IS NON VERBAL
COMMUNICaTION???
Nonverbal communication
is a process of
communication through
sending and receiving
wordless messages.

Nonverbal Communication
= Communication without
words
Difference between verbal &
Nonverbal communication

Verbal and non verbal are all types of


communication.
 But the difference between them is that we use
our voice in verbal communication and we use
body signs in non-verbal communication

VS WORD
Importance of Nonverbal
Communication

“The most important thing in communication is to hear what isn't


being said.” Peter F. Drucker
Communication plays an
important role in how people
interact with one another.
People are using around 35%
verbal communication and
65% nonverbal
communication in daily life.
Nonverbal communication has
also cultural meaning
Power of Nonverbal
communication

Nonverbal communication is
the most powerful than voice
or even words, nonverbal
communication helps to
create your image in others
mind and even you can
express your emotions and
feelings in front of others,
which you are unable to
express in words.
TYPES OF NON
VERBAL
COMUNICATION
Eye Contact
Facial Expressions
 Gestures
Personal Space
Eye Contact
Eye contact, a key
characteristic of nonverbal
communication, expresses
much without using a
single word.
Eye contact also
establish the nature of a
relationship.
Eye Contact

INDONESIA USA
In Indonesia make eye In American culture,
contact to superior or to maintaining eye contact
older people considered shows respect and indicates
impolite and aggressive interest.
GESTURES
A gesture is a form of
non-verbal
communication in which
visible bodily actions
communicate particular
messages, either in place
of speech or together and
in parallel with spoken
word.
GESTURES
USA
INDONESIA
OK SYMBOL
OK SYMBOL
 a symbol zero in Indonesian, and in
 Using OK gestures with finger it
Indonesian usually use that symbol
means fine, yes okay
for meditation.

USING LEFT HAND


USING LEFT HAND
 Give, receive, and eat with the left
 Give, receive, and eat with the left
hand (unacceptable and considered
hand
impolite
FACIAL EXPRESSION

Facial expressions are


the key characteristics
of nonverbal
communication. Your
facial expression can
communicate
happiness, sadness,
anger or fear.
FACIAL EXPRESSION

INDONESIA
USA
 SMILE
 SMILE
 in Indonesian consider
 Americans not smile freely at
smiling at strangers in
strangers in public places
public to be unusual and
even suspicious behavior
SPACE
The distance two people
keep between themselves in
order to feel comfortable.
If the amount of space is
too great, the person
approaching will seem cold,
shy or unfriendly.
If the amount of space is
too small, the person
approaching will seem
aggressive, rude, or intrusive.
SPACE
INDONESIA
USA
in Indonesia do not have
the size to determine the Americans, the usual
space when talking to distance in social
each other. Because conversation ranges from
Indonesian people more about an arm's length to
often use feelings than four feet
logic.
NON VERBAL LANGUAGE
AROUND THE WORLD

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