ABOUT KUONI GROUP

The Kuoni Group is one of the world’s leading globally-active

leisure travel organisations, with a worldwide workforce of
9070 (full-time-equivalent) employees and consolidated
turnover for 2009 of 3 894 million.

Kuoni’s activities are focused on its core leisure travel and

destination management businesses.
The head office of Kuoni Travel Holding Ltd. is in Zurich,
Switzerland, where Alfred Kuoni founded the company back
in 1906
 Kuoni Group Vision
Kuoni aims to be the most admired leisure travel
company in the world, with a global market
leadership position in the premium, specialist and
destination segments, and selective local
leadership positions in the standard packaged
holiday segment. Kuoni serves consumers primarily
through direct relationships, both offline and
online, and takes full advantage of its broad
knowledge base, top lifestyle brand and best
people
EDUCATION PARTNERS
 GOALS
- To be a focused institution for the
Service Industry
- To achieve goals by providing
high quality educational opportunities to aspiring
students
-To strive to be an institute where
learning is imparted in an
Environment which is most conducive to
producing intellectually mature and responsible
professionals for the Service Industry.
KUONI STATEMENT OF
CORE VALUES
Service to Students above all
Honesty & Integrity
Hard Work & continuous self
improvement
  
* Name: MARINA HOLIDAYS

* Office: MARINA HOLIDAYS INDIA PVT LTD

UG-15 SUNEJA TOWER2,DISTRICT CENTER,JANAKPURI,NEW
DELHI-110058
* Website: http://www.marinatravels.net/index.html
* Tel: - 011-4504545
*E MAIL- [email protected] ,
 
 INTRODUCTION OF MARINA
HOLIDAYS INDIA PVT LTD.

We are pleased to introduce ourselves as Marina Holidays India Pvt

Ltd & Marina Travels, having a presence of more than a 5 years in the
market with a team of core professionals and highly dedicated staff
with a single target to promote, serve and uplift the tourism industry.
Marina travels mainly dealing with Air Tickets, Package Tours, and
Incentives, Meetings Conferences, Adventurous tours and Hotel
reservations. Also having the pleasure to Visa Assistance & Travel
Insurance. 
It is a full service company, specializing in leisure travel for groups,
honeymooners, families and singles. We have been providing Quality,
Choice & Service matched with excellent value for money since 2005. 
 SERVICES OFFERED
Our Hotels
Ashokas Tiger Trail Resort, Corbett
Hotel Hill Queen, Mussoorie
Queens Shree Jee Inn, Haridwar
Queens Pearl Inn, Dehradun
Swad Ri Dhani, Ajmer
The Himalayan Heights, Ramgarh Nainital
 Training schedule
During the training in marina travel house delhi. I
had learn what is tourism and how many types of
tourism AT the time of training I came to know
how to deal with different kinds of customers. In
marina holidays I learned how to build relation
and win trust of the clients
 EXPERIENE OF ON THE
JOB TRAINING
My overall experience of on the job training was very
excellent and good.My branch manager has helped me a
lot at the time of my traninig.He treat me as a team
member.He always supported me,he is very professional
and punctual person.I learned lots of things from him.
This training period is really very important for me
because in the training time I learned lots of things
which really helped me in the future.I learned how to
work in a team or how to work with collaboration.
 EXPERIENCE WITH THE
CUSTOMERS
My experience with the customer is very
good.During my training I always tried to satisfy
or help the customers at my best.At the time of
my training my boss told me to handle all phone
calls.i always tried to fulfil the needs of my
customers. I worked very hard so that I can
understand the problems of my customers and
provide them all the necessary help to them so
that they donot face any problem.
 EXPERIENCE
WITH THE BOSS
During my training i am having very good
experience with my boss he has not took me as a
trainee he has given me very opportunities to deal
with clients and to raise my confidence and my
knowledge about travel agency.He is really a nice
and hardworking person.He is the person who
always ready to help whenever I have any
problem.
 CONCLUSION:-

My entire training was very good and knowledgeable.With

the help of training I got exposure and I got the chance to
prove my skills required for a professional. I used my
previous knowledge in accomplishing various tasks and
what I learnt during these months is something that will
remain with me for my whole life.i learned how to handle
the customers and provide them all the necessary help.
This training is such a golden chance opportunity for me
because I learned so many things in my training period
which helped me In the future