Living in The It Era: Chapter 2: Assessment
Living in The It Era: Chapter 2: Assessment
Living in The It Era: Chapter 2: Assessment
IT ERA
Chapter 2: Assessment
2
PROBLEM
1
PROBLEM 1
When you type the Web address of your favorite news Web
site in the Address bar of the Web browser, you immediately see
an error message stating that the Web page cannot be displayed.
You did not have problems accessing the Internet yesterday.
Before calling technical support, how will you attempt to
troubleshoot the problem?
5
Based on my knowledge and experience the first thing I’ll do is to find the root of the problem. To
find it,
6
Based on my knowledge and experience the first thing I’ll do is to find the root of the problem. To
find it,
Then if, I still don’t resolve it. I’ll try contacting the
technical support.
7
PROBLEM
2
8
PROBLEM 2
When you return home to visit your parents and turn on
your new notebook computer, it does not connect automatically
to their wireless network. What is your next step?
10
Based in the problem, my next step would be,
11
PROBLEM
3
12
PROBLEM 3
While browsing the Web, each time you click a link, the
link’s destination opens in a new browser window. You prefer to
have each link open in a new tab so that your taskbar does not
become cluttered. How will you resolve this?
14
I only know three ways to fix this
15
I only know three ways to fix this
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I only know three ways to fix this
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THANK YOU !