CH 09
CH 09
9
Responsibility
Accounting
Prepared
Preparedby
by
Douglas
DouglasCloud
Cloud
Pepperdine
PepperdineUniversity
University
9-2
Objectives
Objectives
Define goal congruence and explain its
After
After
relationship to reading
and this
reading
control this
performance
evaluation. chapter,
chapter, you
you should
should
be
be able
able to:
to:
Identify the types of responsibility centers
and explain the differences among them.
Determine the positive and negative aspects
of specific criteria used for evaluating the
performance of responsibility centers.
Continued
Continued
9-3
Objectives
Objectives
Calculate contribution margin variances and explain their significance.
Describe the pros and cons of including cost allocation in performance reports.
Describe some approaches to allocating costs to responsibility centers.
Explain how cost allocations can create ethical problems.
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A major objective of
management control is
to encourage goal
congruence, which
means that as people
work to achieve their
own goals, they also
work to accomplish the
company’s goals.
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Responsibility
Responsibility Centers
Centers
A responsibility center is an activity, such
as a department, that a manager controls.
Types of Responsibility Centers
Cost centers
Revenue centers
Profit centers
Investment centers
9-6
Responsibility
Responsibility Centers
Centers
A cost center is a segment whose manager is
responsible for costs, but not revenues. A
cost center can be relatively small.
Examples:
A manufacturing cell
The office of the chief executive
The legal department
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Responsibility
Responsibility Centers
Centers
A revenue center is a segment whose
manager is responsible for earning
revenues, but not for the costs of generating
revenues.
Examples:
Hospitals
Marketing departments
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Responsibility
Responsibility Centers
Centers
• A profit center is a segment whose manager
is responsible for revenues as well as costs.
• An investment center is a segment whose
manager is responsible not only for
revenues and costs, but also for the
investment required to generate profits.
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Transfer
Transfer Price
Price
Performance
Performance Evaluation
Evaluation Criteria
Criteria
Selecting criteria to measure and evaluate
performance is important because the criteria
influence managers’ actions. The most common
deficiencies in performance measures are:
– using a single measure that emphasizes only
one objective of the organization; and
– using measures that either misrepresent or fail
to reflect the organization’s objectives or the
employee’s responsibilities.
9-11
The
The Balanced
Balanced Scorecard
Scorecard
An approach known as the balanced
scorecard has become popular
recently. This approach extends
performance evaluation from
merely looking at financial results
to formally incorporating measures
that look at customer satisfaction,
internal business processes, and the
learning and growth potential of the
organization.
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The
The Balanced
Balanced Scorecard
Scorecard
The balanced scorecard asks four basic questions:
1. How do customers see us? (the customer
perspective)
2. What must we excel at? (the internal business
process perspective)
3. Can we continue to improve and create value?
(the learning and growth perspective)
4. How do we look to stockholders? (the financial
perspective)
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Continued
Continued
9-15
Continued
Continued
9-17
Analyzing
Analyzing Contribution
Contribution
Margin
Margin Variance
Variance
Profit depends on several factors, including
selling prices, sales volumes, and costs.
Budgeted and actual profits rarely coincide
because prices, volume, and costs can (and
do) vary from expectations. To plan and to
evaluate previous decisions, managers need to
know the sources of variances.
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Contribution
Contribution Margin
Margin
Variance
Variance Example
Example
Horton Company expected to sell 20,000 units at $20
with unit variable costs of $12. Horton actually sold
21,000 units at $19.
Budgeted Actual Difference
Sales $400,000 $399,000 $(1,000)
Variable costs 240,000 252,000 (12,000)
Contribution margin $160,000 $147,000 $(13,000)
9-23
Sales
Sales Volume
Volume Variance
Variance
The sales volume variance is the difference between
(1) the contribution margin the company would have
earned selling the budgeted number of units at the
budgeted unit contribution margin and (2) the
contribution margin it would have earned selling the
actual number of units at the budgeted unit
contribution margin.
Sales = budgeted contribution x (actual unit – budgeted unit)
volume variance margin per unit sales sales
$8,000 = $8 x (21,000 – 20,000)
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Sales
Sales Price
Price Variance
Variance
The sales price variance is the difference
between (1) actual total contribution margin
and (2) total contribution margin that would
have been earned at the actual volume and
budgeted unit contribution margin.
Sale price variance = units sold x (actual price – budgeted
price)
$21,000 F = 21,000 x ($19 - $20)
9-25
Cost
Cost Allocations
Allocations on
on
Responsibility
Responsibility Reports
Reports
Operating departments in manufacturers work
directly on products. Operating departments
in a retail company serve customers directly.
Service departments (service centers) provide
services to operating departments and to one
another. Examples: human resources,
accounting, and building security.
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Arguments
Arguments Against
Against Allocating
Allocating
Indirect
Indirect Fixed
Fixed Costs
Costs
1. Because indirect fixed costs are not controllable by
the users, allocating them violates the principle of
controllability.
2. Including allocated costs on performance reports
could lead to poor decisions because managers will
treat the costs as differential.
9-27
Allocation
Allocation Methods
Methods and
and Effects:
Effects:
Allocating
Allocating Actual
Actual Costs
Costs Based
Based
on
on Actual
Actual Use
Use
This method is flawed in two respects.
– It allocates actual costs rather than budgeted
costs. Allocating actual costs passes the
inefficiencies (or efficiencies) of one
department to the next.
– It allocates fixed costs based on use.
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Allocation Example
Raleigh Company has one service department, Maintenance, and two operating
departments, Fabrication and Assembly. Data for the departments follow:
Operating Hours of Maintenance Service Used
Department: Budgeted Actual
Fabrication 20,000 20,000
Assembly 20,000 10,000
Total 40,000 30,000
Maintenance Department Costs for Year:
Budgeted Actual
Variable (budgeted, $5.00; actual, $5.10) $200,000 $153,000
Fixed 75,000 79,500
Totals $275,000 $232,500
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Allocation Example
Actual per-hour cost $232,500
of providing the service = = $7.75/hr.
30,000 hours
Methods
Methods to
to Allocate
Allocate Service
Service
Department
Department Costs
Costs (Appendix)
(Appendix)
Direct method
Step method
Reciprocal method
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Direct Method
• Illustrated in the chapter material
• Direct method ignores services that service
depts. Provide to other service depts.
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Step-Down Method
• Also called: step-down allocation or step
method
• Recognizes that service depts. Provide
services for other service depts. As well as
operating depts.
• Result: costs of all service depts., except
first to be allocated, will reflect their shares
of the costs of some other service depts.
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Reciprocal Method
• Also called simultaneous method
• Recognizes the services that each service dept.
renders to other service depts.
• 1st – the percentages that each service dept.
receives from the other are decided upon.
• 2nd – adjusted costs are calculated – to recognize
that depts. Provide service to each other.
• Finally – these adjusted costs are allocated to the
operating depts. Using the percentages computed.
9-34
Chapter 9
The
The End
End
9-35