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L2 Forecasting

The document introduces forecasting and discusses its importance in predicting the future to inform today's decisions. It describes characteristics of forecasts, what makes a good forecast, and subjective and causal forecasting methods. The document also covers patterns of demand and applications of demand forecasting across different time horizons and decision areas.

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maaz amjad
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0% found this document useful (0 votes)
150 views118 pages

L2 Forecasting

The document introduces forecasting and discusses its importance in predicting the future to inform today's decisions. It describes characteristics of forecasts, what makes a good forecast, and subjective and causal forecasting methods. The document also covers patterns of demand and applications of demand forecasting across different time horizons and decision areas.

Uploaded by

maaz amjad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Forecasting

Introduction to Forecasting
• What is forecasting?
o Primary Function is to Predict the Future using (time
series related or other) data we have in hand
• Why are we interested?
o Affects the decisions we make today
• Where is forecasting used in OM
o forecast demand for products and services
o forecast availability/need for manpower
o forecast inventory and materiel needs daily
Characteristics of
Forecasts
• They are usually wrong!
• A good forecast is more than a single number
• Aggregated forecasts are usually more accurate
• Accuracy erodes as we go further into the future.
• Forecasts should not be used to the exclusion of known
information
What Makes a Good Forecast?
• It should be timely
• It should be as accurate as possible
• It should be reliable
• It should be in meaningful units
• It should be presented in writing
• The method should be easy to use and understand in most
cases.
Subjective Forecasting
Methods
• Sales Force Composites
o Aggregation of sales personnel estimates
• Customer Surveys
• Jury of Executive Opinion
• The Delphi Method
o Individual opinions are compiled and considered. These are
anonymously shared among group. Then opinion request is
repeated until an overall group consensus is (hopefully)
reached.
Patterns of Demand
Patterns of Demand
Quantity

Time

Figure 1
Patterns of Demand
Quantity

Time

Figure 1 (a) Horizontal: Data cluster about a horizontal line.


Patterns of Demand
Quantity

Time

Figure 1 (b) Trend: Data consistently increase or decrease.


Patterns of Demand

Year 1
Quantity

| | | | | | | | | | | |
J F M A M J J A S O N D
Months
Figure 1 (c) Seasonal: Data consistently show peaks and valleys.
Patterns of Demand

Year 1
Quantity

Year 2

| | | | | | | | | | | |
J F M A M J J A S O N D
Months
Figure 1 (c) Seasonal: Data consistently show peaks and valleys.
Patterns of Demand
Quantity

| | | | | |
1 2 3 4 5 6
Years
Figure 1 (c) Cyclical: Data reveal gradual increases and
decreases over extended periods.
Demand Forecast Applications
Demand Forecast Applications
Time Horizon
Medium Term Long Term
Short Term (3 months– (more than
Application (0–3 months) 2 years) 2 years)
Forecast quantity

Decision area

Forecasting
technique

Table 1
Demand Forecast Applications
Time Horizon
Medium Term Long Term
Short Term (3 months– (more than
Application (0–3 months) 2 years) 2 years)
Forecast quantity Individual
products or
services

Decision area Inventory


management
Final assembly
scheduling
Workforce
scheduling
Master production
scheduling
Forecasting Time series
technique Causal
Judgment

Table 1
Demand Forecast Applications
Time Horizon
Medium Term Long Term
Short Term (3 months– (more than
Application (0–3 months) 2 years) 2 years)
Forecast quantity Individual Total sales
products or Groups or families
services of products or
services
Decision area Inventory Staff planning
management Production
Final assembly planning
scheduling Master production
Workforce scheduling
scheduling Purchasing
Master production Distribution
scheduling
Forecasting Time series Causal
technique Causal Judgment
Judgment

Table 1
Demand Forecast Applications
Time Horizon
Medium Term Long Term
Short Term (3 months– (more than
Application (0–3 months) 2 years) 2 years)
Forecast quantity Individual Total sales Total sales
products or Groups or families
services of products or
services
Decision area Inventory Staff planning Facility location
management Production Capacity
Final assembly planning planning
scheduling Master production Process
Workforce scheduling management
scheduling Purchasing
Master production Distribution
scheduling
Forecasting Time series Causal Causal
technique Causal Judgment Judgment
Judgment

Table 1
Causal Methods
Linear Regression
Causal Methods
Linear Regression
Y
Dependent variable

X
Independent variable
Figure 2
Causal Methods
Linear Regression
Y
Dependent variable

X
Independent variable
Figure 2
Causal Methods
Linear Regression
Y Regression
equation:
Dependent variable

Y = a + bX

X
Independent variable
Figure 2
Causal Methods
Linear Regression
Y Regression
equation:
Dependent variable

Y = a + bX

Actual
value
of Y

Value of X used
to estimate Y

X
Independent variable
Figure 2
Causal Methods
Linear Regression
Y Regression
Estimate of
Y from equation:
Dependent variable

regression Y = a + bX
equation

Actual
value
of Y

Value of X used
to estimate Y

X
Independent variable
Figure 2
Causal Methods
Linear Regression
Deviation,
Y Regression
Estimate of or error
Y from equation:
Dependent variable

regression Y = a + bX
equation

{ Actual
value
of Y

Value of X used
to estimate Y

X
Independent variable
Figure 2
Causal Methods
Linear Regression
Example 1
Causal Methods
Linear Regression

Sales
Advertising
Month (000 units) (000 $)

1 264 2.5

2 116 1.3

3 165 1.4

4 101 1.0

Example 1 5 209 2.0


Causal Methods
Linear Regression

Sales Advertising
Month (000 units) (000 $)
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
3 165 1.4 r = 0.98
4 101 1.0
5 209 2.0 r2 = 0.96
syx = 15.61

Example 1
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209 2.0
syx = 15.61
50 | | | |
1.0 1.5 2.0 2.5
Advertising (thousands of dollars)

Figure 3
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209 2.0
syx = 15.61
50 | | | |
1.0 1.5 2.0 2.5
Advertising (thousands of dollars)

Figure 3
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209
Y = – 8.136 +2.0109.229X syx = 15.61
50 | | | |
1.0 1.5 2.0 2.5
Advertising (thousands of dollars)

Figure 3
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209
Y = – 8.136 +2.0109.229X syx = 15.61
50 | | | |
1.0 1.5 2.0 2.5
Advertising (thousands of dollars)

Figure 3
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209
Y = – 8.136 +2.0109.229X syx = 15.61
50 | | | |
Forecast
1.0 1.5for Month
2.0 6
2.5
Advertising (thousands of dollars)
X = $1750, Y = – 8.136 + 109.229(1.75)
Figure 3
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209
Y = – 8.136 +2.0109.229X syx = 15.61
50 | | | |
Forecast
1.0 1.5for Month
2.0 6
2.5
Advertising (thousands of dollars)
X = $1750, Y = 183.015, or 183,015 units
Figure 3
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209
Y = – 8.136 +2.0109.229X syx = 15.61
50 | | | |
1.0 1.5 2.0 2.5
Advertising (thousands of dollars)

Figure 3
Causal Methods
Linear Regression
300 —
Sales (thousands of units)

250 — Sales Advertising


Month (000 units) (000 $)
200 —
1 264 2.5 a = – 8.136
2 116 1.3 b = 109.229X
150
3— 165 1.4 r = 0.98
4 101 1.0 r2 = 0.96
100
5— 209
Y = – 8.136 +2.0109.229X syx = 15.61
50 | | | |
If 1.0
current1.5 stock
2.0 = 62,500
2.5 units,
Advertising (thousands of dollars)
Production = 183,015 – 62,500 = 120,015 units
Figure 3
Causal Methods
Linear Regression
Causal Methods
Linear Regression
Sales Advertising
Month (000 units) (000 $)
1 264 2.5
2 116 1.3
3 165 1.4
4 101 1.0
5 209 2.0

Example 1
Causal Methods
Linear Regression
Sales Advertising
Month (000 units) (000 $)
1 264 2.5
2 116 1.3
3 165 1.4
4 101 1.0
5 209 2.0

XY – nXY
a = Y – bX b=
X 2 – nX 2
Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681

XY – nXY
a = Y – bX b=
X 2 – nX 2
Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64
XY – nXY
a = Y – bX b=
X 2 – nX 2
Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64
1560.8 – 5(1.64)(171)
a = Y – bX b=
14.90 – 5(1.64)2

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

a = Y – bX b = 109.229

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

a = 171 – 109.229(1.64) b = 109.229

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

a = – 8.136 b = 109.229

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

a = – 8.136 b = 109.229
Y = – 8.136 + 109.229(X)
Example 1
Causal Methods
Linear Regression
300 —

Sales (thousands of units) Sales,


— Y
Advertising, X
250
Month (000 units) (000 $) XY X2 Y2
1 200264
— 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 150101
— 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 100855
— 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64
| | | |
50 1.0 1.5 2.0 2.5
a = - 8.136 = 109.229
Advertisingb(thousands of dollars)

Y = – 8.136 + 109.229(X)
Figure 4
Causal Methods
Linear Regression
300 —

Sales (thousands of units) Sales,


— Y
Advertising, X
250
Month (000 units) (000 $) XY X2 Y2
1 200264
— 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 150101
— 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 100855
— 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64
| | | |
50 1.0 1.5 2.0 2.5
a = - 8.136 = 109.229
Advertisingb(thousands of dollars)

Y = – 8.136 + 109.229(X)
Figure 4
Causal Methods
Linear Regression
300 —

Sales (thousands of units) Sales,


— Y
Advertising, X
250
Month (000 units) (000 $) XY X2 Y2
1 200264
— 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 150101
— 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 100855
— 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64
| | | |
50 1.0 1.5 2.0 2.5
a = - 8.136 = 109.229
Advertisingb(thousands of dollars)

Y = – 8.136 + 109.229(X)
Figure 4
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

nXY – X Y
r=
[nX 2 – (X) 2][nY 2 – (Y) 2]

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

r = 0.98

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1 264 2.5 660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 165 1.4 231.0 1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

r = 0.98 r 2 = 0.96 YX = 15.61

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1
Forecast
264
for Month
2.5
6:660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 Advertising
165 expenditure
1.4 231.0= $1750
1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209 2.0109.229(1.75)
Y = - 8.136 + 418.0 4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

r = 0.98 r 2 = 0.96 YX = 15.61

Example 1
Causal Methods
Linear Regression
Sales, Y Advertising, X
Month (000 units) (000 $) XY X2 Y2
1
Forecast
264
for Month
2.5
6:660.0 6.25 69,696
2 116 1.3 150.8 1.69 13,456
3 Advertising
165 expenditure
1.4 231.0= $1750
1.96 27,225
4 101 1.0 101.0 1.00 10,201
5 209
Y = 183.0152.0or 183,015
418.0 hinges
4.00 43,681
Total 855 8.2 1560.8 14.90 164,259
Y = 171 X = 1.64

r = 0.98 r 2 = 0.96 YX = 15.61

Example 1
Time-Series Methods
Simple Moving Averages
Time-Series Methods
Simple Moving Averages

450 —

430 —
Patient arrivals

410 —

390 —

370 —

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages

450 —

430 —
Patient arrivals

410 —

390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Figure 5
Time-Series Methods
Simple Moving Averages

450 —

430 —
Patient arrivals

410 —

390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages
Patient
450 —
Week Arrivals
430 — 1 400
2 380
Patient arrivals

410 — 3 411

390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages
Patient
450 —
Week Arrivals
430 — 1 400
2 380
Patient arrivals

410 — 3 411

390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages
Patient
450 —
Week Arrivals
430 — 1 400
2 380
Patient arrivals

410 — 3 411

390 —
411 + 380 + 400
F4 =
3
370 — Actual patient
arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages
Patient
450 —
Week Arrivals
430 — 1 400
2 380
Patient arrivals

410 — 3 411

390 —
F4 = 397.0
370 — Actual patient
arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages
Patient
450 —
Week Arrivals
430 — 1 400
2 380
Patient arrivals

410 — 3 411

390 —
F4 = 397.0
370 — Actual patient
arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages
Patient
450 —
Week Arrivals
430 — 2 380
3 411
Patient arrivals

410 — 4 415

390 —
415 + 411 + 380
F5 =
3
370 — Actual patient
arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages
Patient
450 —
Week Arrivals
430 — 2 380
3 411
Patient arrivals

410 — 4 415

390 —
F5 = 402.0
370 — Actual patient
arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages

450 —

430 —
Patient arrivals

410 —

390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 2
Time-Series Methods
Simple Moving Averages

450 — 3-week MA
forecast
430 —
Patient arrivals

410 —

390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Figure 5
Time-Series Methods
Simple Moving Averages

3-week MA 6-week MA
450 —
forecast forecast

430 —
Patient arrivals

410 —

390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Figure 5
Time-Series Methods
Weighted Moving Average

3-week MA 6-week MA
450 — Weighted
forecast forecastMoving Average

430 — Assigned weights


t 0.70
Patient arrivals

410 — t-1 0.20


t-2 0.10
390 —

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 3
Time-Series Methods
Weighted Moving Average

3-week MA 6-week MA
450 — Weighted
forecast forecastMoving Average

430 — Assigned weights


t 0.70
Patient arrivals

410 — t-1 0.20


t-2 0.10
390 — F4 = 0.70(411) + 0.20(380) +
0.10(400)
370 — Actual patient
arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 3
Time-Series Methods
Weighted Moving Average

3-week MA 6-week MA
450 — Weighted
forecast forecastMoving Average

430 — Assigned weights


t 0.70
Patient arrivals

410 — t-1 0.20


t-2 0.10
390 — F4 = 403.7

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 3
Time-Series Methods
Weighted Moving Average

3-week MA 6-week MA
450 — Weighted
forecast forecastMoving Average

430 — Assigned weights


t 0.70
Patient arrivals

410 — t-1 0.20


t-2 0.10
390 — F4 = 404 F5 = 410.7

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 3
Time-Series Methods
Weighted Moving Average

3-week MA 6-week MA
450 — Weighted
forecast forecastMoving Average

430 — Assigned weights


t 0.70
Patient arrivals

410 — t-1 0.20


t-2 0.10
390 — F4 = 404 F5 = 411

370 — Actual patient


arrivals

| | | | | |
0 5 10 15 20 25 30
Week
Example 3
Time-Series Methods
Exponential Smoothing

450 —
Exponential Smoothing
430 —  = 0.10
Patient arrivals

410 —
Ft +1 = Ft + (Dt – Ft )

390 —

370 —

| | | | | |
0 5 10 15 20 25 30
Week
Example 4
Time-Series Methods
Exponential Smoothing

450 —
Exponential Smoothing
430 —  = 0.10
Patient arrivals

410 —
Ft +1 = Ft + (Dt – Ft )

390 — F3 = (400 + 380)/2


D3 = 411
370 —
F4 = 0.10(411) + 0.90(390)

| | | | | |
0 5 10 15 20 25 30
Week
Example 4
Time-Series Methods
Exponential Smoothing

450 —
Exponential Smoothing
430 —  = 0.10
Patient arrivals

410 —
Ft +1 = Ft + (Dt – Ft )

390 — F3 = (400 + 380)/2


D3 = 411
370 —
F4 = 392.1
| | | | | |
0 5 10 15 20 25 30
Week
Example 4
Time-Series Methods
Exponential Smoothing

450 —
Exponential Smoothing
430 —  = 0.10
Patient arrivals

410 —
Ft +1 = Ft + (Dt – Ft )

390 — F4 = 392.1
D4 = 415
370 —
F4 = 392.1 F5 = 394.4
| | | | | |
0 5 10 15 20 25 30
Week
Example 4
Time-Series Methods
Exponential Smoothing

450 —

430 —
Patient arrivals

410 —

390 —

370 —

| | | | | |
0 5 10 15 20 25 30
Week
Example 4
Time-Series Methods
Exponential Smoothing

450 —

430 —
Patient arrivals

410 —

390 —

370 — Exponential
smoothing
 = 0.10
| | | | | |
0 5 10 15 20 25 30
Week
Example 4
Time-Series Methods
Exponential Smoothing

3-week MA 6-week MA
450 —
forecast forecast

430 —
Patient arrivals

410 —

390 —

370 — Exponential
smoothing
 = 0.10
| | | | | |
0 5 10 15 20 25 30
Week
Example 4
Time-Series Methods
Trend-Adjusted Exponential Smoothing
Example 5
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 —

70 —
Patient arrivals

60 —

50 —
Actual blood
test requests
40 —

30 —

| | | | | | | | | | | | | | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Example 5
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 — Medanalysis, Inc.
Demand for blood analysis
70 —
At = Dt + (1 – )(At-1 + Tt-1)
Patient arrivals

60 —
Tt = (At – At-1) + (1 – )Tt-1
50 —

40 —

30 —

| | | | | | | | | | | | | | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Example 5
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 — Medanalysis, Inc.
Demand for blood analysis
70 —
At = Dt + (1 – )(At-1 + Tt-1)
Patient arrivals

60 —
Tt = (At – At-1) + (1 – )Tt-1
50 —
A0 = 28 patients T0 = 3 patients
40 —  = 0.20  = 0.20

30 — A1 = 0.2(27) + 0.80(28 + 3)
| | | | | T
| 1 =| 0.2(30.2
| | |- 28)
| + |0.80(3)
| | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Example 5
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 — Medanalysis, Inc.
Demand for blood analysis
70 —
At = Dt + (1 – )(At-1 + Tt-1)
Patient arrivals

60 —
Tt = (At – At-1) + (1 – )Tt-1
50 —
A0 = 28 patients T0 = 3 patients
40 —  = 0.20  = 0.20

30 — A1 = 30.2 Forecast2 =
| | | | | |T1 =| 2.8
| | | 30.2
| + |2.8 =
| 33 | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Example 5
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 — Medanalysis, Inc.
Demand for blood analysis
70 —
At = Dt + (1 – )(At-1 + Tt-1)
Patient arrivals

60 —
Tt = (At – At-1) + (1 - )Tt-1
50 —
A2 = 30.2 D2 = 44 T1 = 2.8
40 —  = 0.20  = 0.20

30 — A2 = 0.2(44) + 0.80(30.2 + 2.8)


| | | | | |T2 =| 0.2(35.2
| | |- 30.2)
| |+ 0.80(2.8)
| | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Example 5
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 — Medanalysis, Inc.
Demand for blood analysis
70 —
At = Dt + (1 – )(At-1 + Tt-1)
Patient arrivals

60 —
Tt = (At – At-1) + (1 - )Tt-1
50 —
A2 = 30.2 D2 = 44 T1 = 2.8
40 —  = 0.20  = 0.20

30 — A2 = 35.2 Forecast =
35.2 + 3.2 = 38.4
| | | | | |T2 =| | 3.2| | | | | | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Example 5
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 —

70 —
Patient arrivals

60 —

50 —
Actual blood
test requests
40 —

30 —

| | | | | | | | | | | | | | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Figure 6
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 — Trend-adjusted
forecast
70 —
Patient arrivals

60 —

50 —
Actual blood
test requests
40 —

30 —

| | | | | | | | | | | | | | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Figure 6
Time-Series Methods
Trend-Adjusted Exponential Smoothing
80 — Trend-adjusted
forecast
70 —
Patient arrivals

60 — Number of time periods 15.00


Demand smoothing coefficient ( ) 0.20
50 — Initial demand value 28.00
Trend-smoothing coefficient ( ) Actual blood
0.20
Estimate of trend test requests
3.00
40 —

30 —

| | | | | | | | | | | | | | |
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Week
Figure 6
Time-Series Methods
Trend-Adjusted Exponential Smoothing
Smoothed Trend Forecast
80 —
Week Arrivals Average Trend-adjusted
Average Forecast Error
forecast
0 28 28.00 3.00 0.00 0.00
70 — 1 27 30.20 2.84 31.00 –4.00
2 44 35.23 3.27 33.04 10.96
Patient arrivals

60 — 3 37 38.20 3.21 38.51 –1.51


4 35 40.14 2.96 41.42 –6.42
5 53 45.08 3.35 43.10 9.89
50 — 6 38 46.35 2.93 48.43 Actual
–10.43
blood
7 57 50.83 3.24 49.29 7.71
test requests
40 — 8 61 55.46 3.52 54.08 6.92
9 39 54.99 2.72 58.98 –19.98
10 55 57.17 2.61 57.71 –2.71
30 — 11 54 58.63 2.38 59.78 –5.78
12 52 59.21 2.02 61.01 –9.01
| | | | | | | | | | | | | | |
13 60 60.99 1.97 61.23 –1.23
0 141 2 3 60 4 5 6 7 8
62.37 9
1.85 10 1162.96
12 13 –2.96
14 15
15 75 66.38 Week 2.28 64.22 10.77
Figure 6
Time-Series Methods
Trend-Adjusted Exponential Smoothing
Smoothed Trend Forecast
80 —
Week Arrivals Average Trend-adjusted
Average Forecast Error
forecast
0 28 SUMMARY
28.00 3.00 0.00 0.00
70 — 1 27 30.20 2.84 31.00 –4.00
2 Average
44 demand
35.23 3.27 49.80
33.04 10.96
Patient arrivals

60 — 3 Mean 37square error


38.20 3.21 38.51
76.13 –1.51
4 35 40.14 2.96 41.42 –6.42
5 Mean 53absolute deviation
45.08 3.35 7.35
43.10 9.89
50 — 6 Forecast
38 for week
46.35 16 2.93 68.66
48.43 –10.43
Actual blood
7 Forecast
57 for week
50.83 17 3.24 70.95test requests
49.29 7.71
40 — 8 61
Forecast 55.46 18
for week 3.52 54.08
73.24 6.92
9 39 54.99 2.72 58.98 –19.98
10 55 57.17 2.61 57.71 –2.71
30 — 11 54 58.63 2.38 59.78 –5.78
12 52 59.21 2.02 61.01 –9.01
| | | | | | | | | | | | | | |
13 60 60.99 1.97 61.23 –1.23
0 141 2 3 60 4 5 62.37 6 7 8 1.85 9 10 1162.96
12 13 –2.96
14 15
15 75 66.38 Week 2.28 64.22 10.77
Figure 6
Time-Series Methods
Seasonal Influences
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45 70 100 100
2 335 370 585 725
3 520 590 830 1160
4 100 170 285 215
Total 1000 1200 1800 2200
Average 250 300 450 550

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45 70 100 100
2 335 370 585 725
3 520 590 830 1160
4 100 170 285 215
Total 1000 1200 1800 2200
Average 250 300 450 550

Actual Demand
Seasonal Index =
Average Demand

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45 70 100 100
2 335 370 585 725
3 520 590 830 1160
4 100 170 285 215
Total 1000 1200 1800 2200
Average 250 300 450 550

45
Seasonal Index = = 0.18
250

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45/250 = 0.18 70 100 100
2 335 370 585 725
3 520 590 830 1160
4 100 170 285 215
Total 1000 1200 1800 2200
Average 250 300 450 550

45
Seasonal Index = = 0.18
250

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45/250 = 0.18 70/300 = 0.23 100/450 = 0.22 100/550 = 0.18
2 335/250 = 1.34 370/300 = 1.23 585/450 = 1.30 725/550 = 1.32
3 520/250 = 2.08 590/300 = 1.97 830/450 = 1.84 1160/550 = 2.11
4 100/250 = 0.40 170/300 = 0.57 285/450 = 0.63 215/550 = 0.39

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45/250 = 0.18 70/300 = 0.23 100/450 = 0.22 100/550 = 0.18
2 335/250 = 1.34 370/300 = 1.23 585/450 = 1.30 725/550 = 1.32
3 520/250 = 2.08 590/300 = 1.97 830/450 = 1.84 1160/550 = 2.11
4 100/250 = 0.40 170/300 = 0.57 285/450 = 0.63 215/550 = 0.39

Quarter Average Seasonal Index


1 (0.18 + 0.23 + 0.22 + 0.18)/4 = 0.20
2
3
4

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45/250 = 0.18 70/300 = 0.23 100/450 = 0.22 100/550 = 0.18
2 335/250 = 1.34 370/300 = 1.23 585/450 = 1.30 725/550 = 1.32
3 520/250 = 2.08 590/300 = 1.97 830/450 = 1.84 1160/550 = 2.11
4 100/250 = 0.40 170/300 = 0.57 285/450 = 0.63 215/550 = 0.39

Quarter Average Seasonal Index


1 (0.18 + 0.23 + 0.22 + 0.18)/4 = 0.20
2 (1.34 + 1.23 + 1.30 + 1.32)/4 = 1.30
3 (2.08 + 1.97 + 1.84 + 2.11)/4 = 2.00
4 (0.40 + 0.57 + 0.63 + 0.39)/4 = 0.50

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45/250 = 0.18 70/300 = 0.23 100/450 = 0.22 100/550 = 0.18
2
Projected Annual Demand = 2600
335/250 = 1.34 370/300 = 1.23 585/450 = 1.30 725/550 = 1.32
3 Average
520/250 = 2.08 Quarterly Demand
590/300 = 1.97 = =2600/4
830/450 = 650= 2.11
1.84 1160/550
4 100/250 = 0.40 170/300 = 0.57 285/450 = 0.63 215/550 = 0.39

Quarter Average Seasonal Index Forecast


1 (0.18 + 0.23 + 0.22 + 0.18)/4 = 0.20
2 (1.34 + 1.23 + 1.30 + 1.32)/4 = 1.30
3 (2.08 + 1.97 + 1.84 + 2.11)/4 = 2.00
4 (0.40 + 0.57 + 0.63 + 0.39)/4 = 0.50

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45/250 = 0.18 70/300 = 0.23 100/450 = 0.22 100/550 = 0.18
2
Projected Annual Demand = 2600
335/250 = 1.34 370/300 = 1.23 585/450 = 1.30 725/550 = 1.32
3 Average
520/250 = 2.08 Quarterly Demand
590/300 = 1.97 = =2600/4
830/450 = 650= 2.11
1.84 1160/550
4 100/250 = 0.40 170/300 = 0.57 285/450 = 0.63 215/550 = 0.39

Quarter Average Seasonal Index Forecast


1 (0.18 + 0.23 + 0.22 + 0.18)/4 = 0.20 650(0.20) = 130
2 (1.34 + 1.23 + 1.30 + 1.32)/4 = 1.30
3 (2.08 + 1.97 + 1.84 + 2.11)/4 = 2.00
4 (0.40 + 0.57 + 0.63 + 0.39)/4 = 0.50

Example 6
Time-Series Methods
Seasonal Influences

Quarter Year 1 Year 2 Year 3 Year 4


1 45/250 = 0.18 70/300 = 0.23 100/450 = 0.22 100/550 = 0.18
2 335/250 = 1.34 370/300 = 1.23 585/450 = 1.30 725/550 = 1.32
3 520/250 = 2.08 590/300 = 1.97 830/450 = 1.84 1160/550 = 2.11
4 100/250 = 0.40 170/300 = 0.57 285/450 = 0.63 215/550 = 0.39

Quarter Average Seasonal Index Forecast


1 (0.18 + 0.23 + 0.22 + 0.18)/4 = 0.20 650(0.20) = 130
2 (1.34 + 1.23 + 1.30 + 1.32)/4 = 1.30 650(1.30) = 845
3 (2.08 + 1.97 + 1.84 + 2.11)/4 = 2.00 650(2.00) = 1300
4 (0.40 + 0.57 + 0.63 + 0.39)/4 = 0.50 650(0.50) = 325

Example 6
Choosing a Method
Forecast Error
Choosing a Method
Forecast Error

Measures of Forecast Error


Et = Dt – Ft

Example 7
Choosing a Method
Forecast Error

Measures of Forecast Error


Et = Dt – Ft

CFE = Et
(Et – E )2
 = E 2 n–1
t
MSE =
n
|Et | [ |Et | (100) ] / Dt
MAD = MAPE = n
n
Example 7
Choosing a Method
Forecast Error

Absolute
Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
t Dt Ft Et Et2
|Et| (|Et|/Dt)(100)
1 200 225 -25 625 25 12.5%
2 240 220 20 400 20 8.3
3 300 285 15 225 15 5.0
4 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6 260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 275 240 35 1225 35 12.7
Total –15 5275 195 81.3%

Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
t Dt Ft Et Et2
|Et| (|Et|/Dt)(100)
1 200 225 –25 625 25 12.5%
2 240 220 20 400 20 8.3
3 300 285 15 225 15 5.0
4 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6 260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 275 240 35 1225 35 12.7
Total –15 5275 195 81.3%

Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
CFE = – 15 Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
t Dt Ft Et Et2
|Et| (|Et|/Dt)(100)
1 200 225 –25 625 25 12.5%
2 240 220 20 400 20 8.3
3 300 285 15 225 15 5.0
4 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6 260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 275 240 35 1225 35 12.7
Total –15 5275 195 81.3%

Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
CFE = – 15 Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
–15 D
E =t = –t 1.875 Ft Et Et2
|Et| (|Et|/Dt)(100)
8
1 200 225 –25 625 25 12.5%
2 240 220 20 400 20 8.3
3 300 285 15 225 15 5.0
4 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6 260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 275 240 35 1225 35 12.7
Total –15 5275 195 81.3%

Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
CFE = – 15 Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
– 15 D
E =t = –t 1.875 Ft Et Et2
|Et| (|Et|/Dt)(100)
8
1 200 225 –25 625 25 12.5%
2 240
5275 220 20 400 20 8.3
MSE 3= 300 = 659.4
285 15 225 15 5.0
4 8 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6 260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 275 240 35 1225 35 12.7
Total –15 5275 195 81.3%

Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
CFE = – 15 Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
– 15 D
E =t = –t 1.875 Ft Et Et2
|Et| (|Et|/Dt)(100)
8
1 200 225 –25 625 25 12.5%
2 5275240 220 20 400 20 8.3
MSE 3= 300 = 659.4
285 15 225 15 5.0
4 8 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6  = 27.4
260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 275 240 35 1225 35 12.7
Total –15 5275 195 81.3%

Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
CFE = – 15 Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
– 15 D
E =t = –t 1.875 Ft Et Et2
|Et| (|Et|/Dt)(100)
8
1 200 225 –25 625 25 12.5%
2 240
5275 220 20 400 20 8.3
MSE 3= 300 = 659.4
285 15 225 15 5.0
4 8 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6  = 27.4
260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 195
275= 24.4 240 35 1225 35 12.7
MAD =
8 Total –15 5275 195 81.3%

Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
CFE = – 15 Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
– 15 D
E =t = –t 1.875 Ft Et Et2
|Et| (|Et|/Dt)(100)
8
1 200 225 –25 625 25 12.5%
2 240
5275 220 20 400 20 8.3
MSE 3= 300 = 659.4
285 15 225 15 5.0
4 8 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6  = 27.4
260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 195
275= 24.4 240 35 1225 35 12.7
MAD =
8 Total –15 5275 195 81.3%

81.3%
MAPE = = 10.2%
8 Example 7
Choosing a Method
Forecast Error
Measures of Error
Absolute
CFE = – 15 Error Absolute Percent
Month, Demand, Forecast, Error, Squared, Error, Error,
– 15 D
E =t = –t 1.875 Ft Et Et2
|Et| (|Et|/Dt)(100)
8
1 200 225 –25 625 25 12.5%
2 240
5275 220 20 400 20 8.3
MSE 3= 300 = 659.4
285 15 225 15 5.0
4 8 270 290 –20 400 20 7.4
5 230 250 –20 400 20 8.7
6  = 27.4
260 240 20 400 20 7.7
7 210 250 –40 1600 40 19.0
8 195
275= 24.4 240 35 1225 35 12.7
MAD =
8 Total –15 5275 195 81.3%

81.3%
MAPE = = 10.2%
8 Example 7
• References:

• Operations Management by Jay Heizer & Barry Render,


Pearson
• Operations Management by Krajewski, Ritzman, & Malhotra,
Prentice Hall
• Introduction to Management Science by Bernard W. Taylor,
Pearson

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