The document discusses the different dimensions of communication including verbal/nonverbal, oral/written, formal/informal, and intentional/unintentional. It provides examples of how culture influences these dimensions. Specifically, it notes that in Philippine culture it is considered rude to look someone in the eye when speaking to them in authority, while in Western culture avoiding eye contact can suggest dishonesty. It also notes that Filipinos tend to use more words in written communication while Westerners prefer brevity. The lines between formal and informal communication may also be blurred in Philippine culture due to its communal nature.
The document discusses the different dimensions of communication including verbal/nonverbal, oral/written, formal/informal, and intentional/unintentional. It provides examples of how culture influences these dimensions. Specifically, it notes that in Philippine culture it is considered rude to look someone in the eye when speaking to them in authority, while in Western culture avoiding eye contact can suggest dishonesty. It also notes that Filipinos tend to use more words in written communication while Westerners prefer brevity. The lines between formal and informal communication may also be blurred in Philippine culture due to its communal nature.
The document discusses the different dimensions of communication including verbal/nonverbal, oral/written, formal/informal, and intentional/unintentional. It provides examples of how culture influences these dimensions. Specifically, it notes that in Philippine culture it is considered rude to look someone in the eye when speaking to them in authority, while in Western culture avoiding eye contact can suggest dishonesty. It also notes that Filipinos tend to use more words in written communication while Westerners prefer brevity. The lines between formal and informal communication may also be blurred in Philippine culture due to its communal nature.
The document discusses the different dimensions of communication including verbal/nonverbal, oral/written, formal/informal, and intentional/unintentional. It provides examples of how culture influences these dimensions. Specifically, it notes that in Philippine culture it is considered rude to look someone in the eye when speaking to them in authority, while in Western culture avoiding eye contact can suggest dishonesty. It also notes that Filipinos tend to use more words in written communication while Westerners prefer brevity. The lines between formal and informal communication may also be blurred in Philippine culture due to its communal nature.
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DIMENSIONS OF
COMMUNICATION Oral Communication in Context WHY THERE IS MISUNDERSTAN DING OR MISCOMMUNICA TION? VERBAL/NONVERBAL Verbal – encompasses the use of language and words chosen Nonverbal – includes facial expressions, gestures and bodily movement ORAL/WRITTEN DIMENSIONS
Oral dimension – spoken communication
Written dimension – transcription of ideas FORMAL/INFORMAL DIMENSIONS Formal dimension – meticulous observation of appropriateness in dress, language, and setting Informal dimensions – uses a more casual approach with no regard for the formalities INTENTIONAL/UNINTENTION AL DIMENSIONS Rely on the fact that messages always have purpose ELABORATING ON THE INFLUENCE OF CULTURE ON THE DIMENSIONS OF COMMUNICATION Oral Communication in Context VERBAL/NONVERBAL DIMENSIONS Courtesy in Philippine society is expressed when talking to someone, especially someone in authority, by looking down. Looking straight at them is considered rude and frowned upon. In Western society, avoiding looking at people in the eye or looking down or around while talking to them often mean that one is not telling the truth or is hiding something. ORAL/WRITTEN DIMENSIONS Culturally, Filipinos are fond of being very wordy in written communication while Westerners are direct in speaking and they write simpler letters because they long letters and circuitous speeches tedious and boring. FORMAL/INFORMAL DIMENSIONS It used to be that among Filipinos, a speech still depends on whether one views the Communicative Situation as formal or informal. Because Filipinos live in a communal society (where everyone is family), this tends to blur the lines between formal and informal communications. INTENTIONAL/UNINTENTION AL DIMENSIONS Situation: Burning up with fever and hardly able to stand, you take the last seat in the MRT, even as an old woman was trying to take that seat, too. The woman and the other passengers look at you sharply.
*Westerners, being direct people, would want to clarify any
miscommunication right away and ask what went wrong.
