Dcns Training
Dcns Training
Dcns Training
David Hettrick
Cisco Technology Solutions Engineer
Agenda
Business Process
IT
• Power
– One of the most overlooked considerations
– Considerations should include distributed power grids, multiple
outlets of various amperage, battery backup, and generator backup
• HVAC (Heating, Ventilation, and Air Conditioning)
– BTU and heat dissipation need to be a consideration
– Proper spacing of the equipment to allow for adequate airflow
– Cooling, heating, filtration, and humidity requirements
• Fire suppression
– Regulatory compliance
– FM200 is the most commonly used waterless agent
Cost Management
• CFO • CEO
• CIO • CTO
• VP of Sales • CISO
• VP of Marketing • Legal Department
• Facilities • Employees
ERP
Update Contracts Remote WAN Enter Order
Credit Approved Users Check Inventory
Update Inventory
Update Call Center SCM
Update Call Center Check Availability
Initiate Billing
Credit SOAP
Check Credit History
EXTENDED Purchasing
Procure Material
ENTERPRISE
Information Lifecycle
Management – ILM
• Keep the data accessible to those that have rights
• Determine the availability and accessibility
– User requirements
– Strategic value vs. local value
– High availability, disaster recovery and backup
– Regulatory requirements – Basel II, SOX, HIPAA, etc…
• Determine the best software, hardware and storage
• Address three storage resource management problem
– Ineffective storage utilization
– High cost of storage management
– Complexity of storage growth
Challenges with managing
information
ILM is not a technology!
• How to classify data?
– Data classification is core to effective data management
– There is currently on universal way to classify data
– Storage Networking Industry Association (SNIA) and
Data Management Forum (DMF) are leading the way
• How to apply policies?
– Processes and technology must work in harmony
• How to change policies as requirements evolve?
– The DC must be agile enough to adapt to change
Identifying the Complexity
• Application Silos
– Disparate systems being used
– Operation costs are higher
• Complex, heterogeneous infrastructure
– Decreases management efficiency
– Increase Operating Expense ( OpEx)
• New Developments
– New applications being introduced
– New Technology that is being looked at to benefit the business
• Volume and value of data
• Network and server virtualization
Other considerations
• Standalone servers
• Scalability
• Deployment time
• Inefficient use of resources
• Manageability
• Availability
• Environmental logistics
• Facilities
Legacy Storage
• Disk
– Non-volatile data storage that uses a magnetic surface and has heads read/write
data in blocks
• Tape
– Magnetic tape medium that writes a sequential string of data that is accessed in
the same manner – ideal for backup purposes where read time is not important
• RAID – Redundant Array of Independent Disks
– Method to add high availability by writing information across multiple disks but
retain a logical unit as one disk
• SCSI – Small Computer System Interface
– Commonly used interface to transfer data from a server to a storage device (Fibre
Channel, iSCSI over ethernet, SAS
• Optical Media
– Laser recordings onto removable media like CDs, DVDs, and other types of media
SAN Connections
• Fibre Channel
– Gigabit speed network technology used for storage. Does not necessarily need to run
over fiber, can be used with copper cabling
• iSCSI (Internet SCSI)
– Network protocol standard that allows SCSI over TCP/IP.
– Cost effective option to traditional dedicated Fibre Channel SANS
• FICON (Fiber Connectivity)
– FC4 Fibre Channel storage protocol with speeds capable of 1, 2, and 4Gbps speeds with
distances up to 100km
• FCIP (Fibre Channel over IP)
– IP-based storage protocol that tunnels FC over IP-based networks.
– Allows for sharing data over a geographically distributed enterprise
• DWDM/CWDM (Wave-division multiplexing)
– Using multiple optical signals over single fiber optic cable
– DWDM is slightly faster than CWDM that is limited to fewer channels
Business Continuity Plans
Rear View
Rear View
• Enables customization
• Consists of Event Detectors, Event Manager, and Event
Manager Policy Engine
• Allows users to configure either Applet or TCL policies:
– Automates network management task
– Increase availability
– Notifies of critical events
• CPU hog detection
• Memory usage
• Memory lead detection
• Makes devices running IOS an active participant
• Allows customer to have control
Nexus Series of DC Switches
If customer’s need to
interoperate with a non-
Cisco switch, IVR can
be used to route
between the legacy
fabric to the new MDS
fabrics utilizing IVR
VSANs
• Having the SSM mode in the data path must mean that
there will be a performance impact on my server to storage
data flow.
– The SSM doesn’t not sit in the data path. It is able to tap of the data
stream due to the MDS architecture which benefited from years of
Cisco data networking experience.
Objections Cont’d
WAN
Application Competition
WAAS Planning and Design
Service
Ace Planning and Design
Service
Application Services
Physical
Virtual
Wire once infrastructure (Nexus
5000)
Fewer switches, adapters, cables
Virtual
VN-Link (Nexus 1000v)
Fibre Manage virtual the same as physical
Ethernet
Channel
Scale
Fabric Extender (Nexus 2000)
Scale without increasing points of
management
Physical
Why UCS?
UCS Solution
Know the Basics
UCS architecture benefits
• The ability to roll out new apps and scale existing ones
– E-Commerce
– Customer Relationship Management (CRM)
– Supply Chain Management
– Human Resources
• Increasing the capacity of an existing application
– Workload scalability
• Support for rapid business process change
– Ability to seamlessly change multiple resource elements
Disaster Recovery with VM’s
Service in an Architectural
Approach
• Business Challenge Prioritization
– Engage service early to understand business challenge and prioritize
them
• Assessment Workshops
– Workshops to understand current business and technology
architecture
• Architecture Design
– Design services take an architectural approach to validate that a
customers environment will achieve expected benefits of a UCS and
build out the design to get there.
• Deployment and Support
– Deployment, installation, support and proactive monitoring help
accelerate the solution and protect the customers investment
Sales Process – Getting
Started
• Become familiar with the process
• Take training as needed.
– A wealth of training material available on Cisco.com
Sales Process - Prospect
• Prepare
– Involves researching your customer and indentify a potential
opportunity
• Profile your customer
– Engaging internal support
– Developing an account plan and strategy
– Interviewing key customer stakeholders and presenting briefings to
the customer
Sales Process - Qualification
• Value Proposition
– Express a value proposition and develop a business case
– ROI analysis
• Propose the Solution
– Addressing the competition
– Defining service delivery requirements
– Developing a statement of work (SOW)
Sales Process – Agreement
and Closing
• Agreement
– Accelerate the sale
– Final Customer References
– Finalize partner strategy
– Route Deal for approval
• Closing
– Receive order
– Provide Support
– Track win/loss Data
Customer Objections
Customer Objections
Customer Objections
Customer Objection
Data Center 3.0
• Phase 1 – Consolidation
• Phase 2 – Virtualization
• Phase 3 – Automate
Phase 1 - Consolidate
Management
Network
Storage
Network
Primary
Network Unified
Fabric
Secondary
Network
A.Consolidation
B.Expansion
C.Virtualization
D.Automation
Anwser: A,C,D
Practice Questions
Anwser: B
Practice Questions
Anwser: B,C,D
Practice Questions
Anwser: A,B,D
Practice Questions
Answer: D
Practice Questions
Answer: A,C,E
Practice Questions
Answer: D
Practice Questions
Answer: A
Practice Questions
Answer: C
Practice Question
Answer: D
Practice Questions
Answer: D
Practice Questions
Answer: C
Practice Questions
Answer: D
Practice Questions
Answer: C
Practice Questions
Answer: B