Problem Solving: Presented by
Problem Solving: Presented by
Presented by :
Prof. (Mrs.) Triza Jiwan
Principal
College of Nursing
CMC & H, Ludhiana
• Problem:-
Deficit/gap or surplus of something or
deviation from standard or a change
• Solving:-
“invention of an alternative”
Problem solving
• Deficit / gap or surplus of something that is
necessary to achieve one’s goal
• Taking corrective action to achieve certain
goals/objectives.
• Cause of problem is a change
Problem solving
• Team Leadership
• Case Management
?
• Perceives the problem as an opportunity
- effective intergroup
- written reports communication
Empathy:-
Ability to understand the feelings of other
persons & to deal with the emotional aspects
of communication
Integrity & Honesty
• Morally sound & worthy of trust
• Honesty in money matters & dealing with others
• Effort to keep superiors informed
• Adherence to the full truth
• Strength of the character
• Behavior in accordance with clinical standards
• Past performance - past accomplishment
Potential Problems
Problem solving Steps
Gather
information Define problem
• Routine approach
• Scientific approach
• Quantitative approach
• Creative approach
1. Routine approach
• Refer to history
• Visualizing
• Supposing
Creative Thinking