QUALITY Indicator 5th Edition

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QUALITY INDICATOR

PRESENTED BY :
PRABHAT KUMAR
MANAGER-ADMIN & QUALITY
INTRODUCTION

5th edition of NABH standards was introduced in 15


Feb 2020 and became enforced from July 2020
onwards.

It is divided into


10 chapters
100 Standards
651 objective elements
CHAPTERS

1. AAC – Access, Assessment & Continuity Of Care


2. COP- Care Of Patients
3. MOM- Management Of Medications
4. PRE – Patient’s Rights & Education
5. HIC – Hospital Infection Control
6. PSQ – Patient Safety & Quality Improvement
7. ROM – Responsibilities Of Management
8. FMS – Facilities Management & Safety
9. HRM – Human Resource Management
10. IMS – Information Management System
QUALITY INDICATOR

Quality: Degree of adherence to pre-established


criteria or standards.

Indicator: A statistical measure of the performance


of functions, systems or processes over time.
NABH QUALITY INDICATORS

Total count: 35

Clinical indicators- 13
Managerial indicators- 10
Safety Related Indicators – 7
Infection control related - 5
CLASSIFICATION OF INDICATORS
Clinical Safety Related Infection Control Related
Time taken for initial assessment of IP Number of variations observed in mock Catheter associated Infections
drills
Reporting errors Fall rate VAP

Medication error rate Percentage of near misses Central line associated Blood stream
infections
Transfusion Reaction Beds sores SSI

Medication charts with errorprone Needle stick injuries Hand Hygiene Compliance Rate
abbreviations
No. of inpatients developing ADR Adherence to safety precautions in
diagnostics
Un planned returns to OT Adherence to prevention protocol of wrong
patient, wrong site, wrong surgery
Standardized Mortality Ratio for ICU Managerial
Return to emergency department within 72 Waiting time for diagnostics Rescheduling of surgeries
hours with similar complaints
Surgical prophylaxis given within timeframe Waiting time for outpatient consultation TAT for blood and blood components

Re-scheduling of surgeries Time taken for discharge Waiting for OP consultation

Compliance to medication prescription in Medical records with incomplete/improper Waiting time for diagnostic services
capitals consent
Appropriate handovers during shift change Stock out of emergency drugs Nurse-patient ratio for ICUs and
wards

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