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Experthelpdesk

This document provides information about computer viruses, antivirus software, and how Expert HelpDesk can help resolve antivirus issues. It defines viruses and their sources of infection. It also explains what antivirus software is, how it works through signature detection and behavioral analysis, and some popular antivirus programs. Expert HelpDesk offers remote support services for diagnosis, repair, security, speed optimization, setup, installation, and virus removal for antivirus related issues.

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vikash baranwal
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0% found this document useful (0 votes)
39 views16 pages

Experthelpdesk

This document provides information about computer viruses, antivirus software, and how Expert HelpDesk can help resolve antivirus issues. It defines viruses and their sources of infection. It also explains what antivirus software is, how it works through signature detection and behavioral analysis, and some popular antivirus programs. Expert HelpDesk offers remote support services for diagnosis, repair, security, speed optimization, setup, installation, and virus removal for antivirus related issues.

Uploaded by

vikash baranwal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Expert

HelpDesk

experthelpdesk.org
Contents

• Meaning of Virus
• What Should I do if I have a Virus?
• Meaning of Anti-Virus
• Top 5 Sources of Computer Virus Attack
• How does Anti-Virus Works
• Some Popular Antivirus
• How to resolve your antivirus issue?
• Thank you
What is a computer virus?
• Computer viruses are small software programs that are designed to
spread from one computer to another and to interfere with computer
operation.
• A virus might corrupt or delete data on your computer, use your e-mail
program to spread itself to other computers, or even erase everything on
your hard disk.
• Viruses can be disguised as attachments of funny images, greeting cards,
or audio and video files.
• Viruses are most easily spread by attachments in e-mail messages or
instant messaging messages. That is why you must never open e-mail
attachments unless you know who it's from and you are expecting it.
• Viruses also spread through downloads on the Internet. They can be
hidden in illicit software or other files or programs you might download.
What Should I do
if I have a Virus?

Clean your computer with software. If your computer is


still not functioning and you have data you are
concerned about recovering, consider hiring a trusted
expert. Often data can be successfully extracted from an
injured hard drive, but the process is complex and will
involve another computer, special software, and a
technician with a lot of experience in data recovery.
Top 5 Sources of
Computer Virus Attack

The most potent and vulnerable threat of computer users is virus


attacks. Virus attacks hampers important work involved with data
and documents. It is imperative for every computer user to be
aware about the software and programs that can help to protect
the personal computers from attacks. One must take every possible
measure in order to keep the computer systems free from virus
attacks. The top sources of virus attacks are highlighted below:

• Downloadable Programs
• Cracked Software
• Email Attachments
• Internet
• Booting From CD
What is an Anti-Virus?
• Computer programs intended to Identify and Eliminate Computer
Viruses.
• Antivirus software is a class of program that searches a hard drive and
floppy disk for any known or potential viruses
• Antivirus program runs in the Random Accesses Memory of a
computer
• Anti-virus software typically uses two different techniques to
accomplish this: Examining files to look for known viruses by means of
a virus dictionary.
• Identifying suspicious behavior from any computer program which
might indicate infection. Most commercial anti-virus software uses
both of these approaches, with an emphasis on the virus dictionary
approach.
Anti-virus is a software (computer program) that scans files or
your computer's memory for certain patterns that may indicate
an infection. The patterns it looks for are based on the
signatures, or fingerprints, of known viruses. Once a virus is
detected in the wild, the Anti-Virus companies then release
these new patterns for your Anti-virus software to use. These
updates come out daily by some vendors. Virus authors are
continually releasing new and updated viruses, so it is important
that you have the latest definitions installed on your computer.

Once you have installed an anti-virus package, you should scan


your entire computer periodically. Always leave your Anti-virus
software running so it can provide constant protection.
• Automatic scans- Depending what software you
choose, you may be able to configure it to
automatically scan specific files or directories and
prompt you at set intervals to perform complete
scans.
• Manual scans- It is also a good idea to manually scan
files you receive from an outside source before
opening them. This includes: Saving and scanning
email attachments or web downloads rather than
selecting the option to open them directly from the
source. Scanning floppy disks, CDs, or DVDs for
viruses before opening any of the files
How does an
Anti-Virus works?

Anti-virus applications maintain a database of known viruses and


compare scanned files that match the characteristics of known viruses.
If a scanned files matches those characteristics of known viruses. If a
scanned file matches those characteristics, it is quarantined (which
means moved to a new, presumably safe location on disk and renamed,
so you can find it should you ever need it) so that it cannot affect other
files on your system.

Signature detection is just one way of identifying viruses and is only


effective if the virus database is up-to-date and contains the signature
of a virus. Anti-virus programs also attempt to identify suspicious
behaviour include an application attempting to write to an executable
file, altering needed system files, making suspicious registry entrees, or
adding to the list of items that execute automatically upon system start
Once the file is quarantined, the application can attempt to repair it, delete it, or
prompt you for a decision on what to do about the file infected.
This approach helps protect against unidentified or encrypted viruses and can alert you
to suspicious behaviour happening on your computer. This interesting is an area where
anti-spyware/ anti-adware and anti-virus software often notice the same kinds of
activities, because they are typical for adware and spyware as well as malware.
Some Popular Antivirus

• Norton antivirus
• McAfee antivirus
• Trend Micro antivirus
• Kaspersky antivirus
How expert helpdesk can help
you resolve your antivirus issue?

Diagnosis & Repair Internet & Security Data Recovery


We provide complete Keeping your personal details Have you lost important files
diagnostic and repair and financial belongings safe is or are you having trouble in
solutions for all your of utmost importance. Reach recovering your valuable data.
computer and its peripherals. our experts if you want to get We can help you with backup
Our experts boost of fixing the maximum security for your and data recovery services for
anything anywhere for you. computer. your sensitive content.
How expert helpdesk can help
you resolve your antivirus issue?

Speed Optimization Setup & Install Virus Removal


If your system is giving you Installing and setup of antivirus Many a time your antivirus
troubles when you try to can become a tedious task for may make a life difficult for you
those who are using it for the due to slowing down of your
perform multiple tasks,
first time and may be even for computer, frequent crashes,
then you need to consult the regular users. With us, you viruses, malware & pop-ups.
an expert soon to enjoy can smoothly setup and install Contact us ASAP for such
the speed boom. your antivirus. problems.
How expert helpdesk can help
you resolve your antivirus issue?

With years of experience and dedication to give one of reliable online technical support, Expert
HelpDesk assists people around the globe to solve various computer issues caused by viruses or
deficiency of issue prevention software. We provide fast and reliable technical support to both
individuals and businesses across the world.

With Expert HelpDesk, you can be confident that you are hiring the best engineers who are well-versed
in communication, thus getting the most efficient solution for your antivirus problems. Our Technicians
are available 24×7 so that you get the hassle-free, safe and secure solutions whenever you are looking
for them. Reach us now at our antivirus customer care toll-free number +1(888)5364219
NO FIX NO PAY
We take payment only when you are
fully satisfied

Contact +1(888)5364219
Thank you

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