Ethical MGR and Ethical Org How To Make Lecture 8
Ethical MGR and Ethical Org How To Make Lecture 8
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Becoming an Ethical Manager
• How can top management make a company ethically oriented is a
major topic of debate - is it possible at all ?
• There are many possibilities - boss may brutally ethical but his
reportees are unethical - how do you deal ?
• 4 types of managers - Competence and Values on X and Y axis
• Type 1 - Low values Low Competency - Show the Door
• Type 2 - Right values Low competency - Can be Trained - Retain
• Type 3 - Right vales and High Competency - Gems- hold on
• Type 4 How values but High Competency - Mark them- for Exit
• Type 4 perform by shortcuts and unethical means but highly
successful and meet all targets - they are like cancer
How do we make organisations ethical
• Then how can we make the entire organisation to follow ethical values -
it is only by setting up system and checks and balances where unethical
practices are detected and action taken.
• But more than that it is the leader who has to walk the talk and the
organisation is able to take action even leader behaves unethically -
this is possible if each employee acts as a custodian of values
• Real test is how organisations (mean managers) react to situations or situations they
create
• As hbs prof joseph badaracco says managers have to choose with multiple rights and
multiple wrongs. Personal values of managers come into play
How do we make organisations ethical
• Structure and incentives for ethical behaviour - explicit and implicit
guidelines and how implemented - is it only on paper - people watch
-target setting is a issue which creates unethical practices in many
cases - vidhushaks -- open voicing of issues,ethics committee, good
corp gov practices
• Create a ethical climate
• Leader plays the role of ethical leader
• Punitive measures for unacceptable unethical behavior
How do we make organisations ethical
• This can vary from individual to individual in a organisation
• This will be evident when outsiders deal with the company managers -
he will see how they look at a certain issue -predictability will be there
• Employees join companies to earn a living and they are not there to express their
personal values but to do a job
Foundation for becoming a ethical manager
• Different perspectives may lead to different outcomes and you have
to choose among them.
• How do you do that - who am I - what do I stand for - this comes over
a period of time as you mature which result in attitudes and belief
and value systems which ultimately culminates in development of
character
Foundation for becoming a ethical manager
• Understanding your moral sense is key
• He is lucky if his personal values matches with company values
• Many sacrifice their personal values but some may not be able to do -
either they quit or may loose sanity or may commit suicide too
• The key is
• What the role demands
• What is your value system
• What is the compatibility
Foundation for becoming a ethical manager
• Human beings moral sense is developed by circumstances or is
inherent
• Initial years as children you are fair, just and ethical
• Then they become competitive - fair and unfair
• Then they understand roles
• When they enter real life they realise the role demands what
• Then starts role conflicts
• This happens in a learning cycle
• Experiencing - Reflection /Internalisation/Questioning exisitng
beliefs/Form new set of beliefs
Foundation for becoming a ethical manager
• Knowing yourself and your true values is a key ingredient
• Leadership has ethics as key component
• Leader is not who leads in some direction but in right direction
• You need to know yourself first - this is easier said than done
• Self awareness is key to know yourself
• What is your core strength and weakness
• Can you stand up
• When are you comfortable and uncomfortable
• How strong are your convictions
Foundation for becoming a ethical manager
• This happens as you age and mature and other people know what they
can expect of you as they have a mental image
• This is where the development of your character
• May be you may have to quit if your personal values and organisational
values huge divergence is there
• To reach this state you need to have perspective
• It is the ability to see and understand many issues and their implications
all together and integrate them and get a holistic picture.
• This comes through broadening your mind and reading
• What you do outside work is more important than what you do in work
• Why people who are viewed as ethical fall from grace - many examples
Why people fall from grace
• Reasons are
• Corrupting influence of power
• Head not firm on the shoulders
• Sense of invincibility
• Ambition without purpose - what they want to have not what they want to
be
• Rationalisation of the action for suppressing guilt to believe that you have
done nothing wrong - reasoning proceeds from arguments to conclusion
but reationalisation starts from conclusion and finds arguments to justify
it. - this may start small but has the tendency to baloon to a big scandal -
Characters of People Who are Unethical