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Evolution of E-Commerce

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0% found this document useful (0 votes)
643 views16 pages

Evolution of E-Commerce

Uploaded by

Darshan Patil
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Evolution of

E-commerce

Copyright © 2007 Pearson


Slide 1-1
Education, Inc.
E-commerce Developments and Themes—2006
• More and more people and businesses are using the
Internet to conduct commerce
• The e-commerce channel is deepening as more products
and services come online
• Broadband and wireless Internet access are growing
• E-commerce business models are being refined to achieve
higher levels of profitability
• At societal level, there is continued conflict over
copyrights, content regulation, taxation, privacy, and
Internet fraud and abuse.
E-commerce Defined
• E-commerce involves digitally enabled
commercial transactions between and among
organizations and individuals
• Digitally enabled transactions include all
transactions mediated by digital technology
• Commercial transactions involve the exchange
of value across organizational or individual
boundaries in return for products or services
Why Study E-commerce?
• E-commerce technology is different and more
powerful than any of the other technologies
that we have seen in the past century.
• E-commerce has challenged much traditional
business thinking
• E-commerce has a number of unique features
that help explain why we have so much
interest in e-commerce
Seven Unique Features of E-commerce Technology
and Their Significance
• Is ubiquitous (available everywhere, all the time)
• Offers global reach (across cultural/national boundaries)
• Operates according to universal standards (lowers market entry
for merchants and search costs for consumers)
• Provides information richness (more powerful selling
environment)
• Is interactive (can simulate face-to-face experience, but on a
global scale)
• Increases information density (amount and quality of
information available to all market participants)
• Permits personalization/customization
Types of E-commerce
Classified by nature of market relationship
• Business-to-Consumer (B2C)
• Business-to-Business (B2B)
• Consumer-to-Consumer (C2C)

Classified by type of technology used


• Peer-to-Peer (P2P)
• Mobile commerce (M-commerce)
Growth of the Internet
• A worldwide network of computer networks
built on common standards
• Was created in late 1960s
• Services include the Web, e-mail, file transfers,
etc.
• Can measure growth of Internet by looking at
number of Internet hosts with domain names
Growth of the Web
• The most popular service on the Internet
• Developed in early 1990s
• Provides access to Web pages (documents
created with HTML)
• Can include text, graphics, animations, music,
videos
• Web content in form of Web pages has grown
exponentially, from over 2 billion pages in
2000 to over 8 billion pages in 2005
Origins and Growth of E-commerce
• Precursors to e-commerce include
 Baxter Healthcare
 Electronic Data Interchange (EDI)
 French Minitel (1980s videotext system; still in use today)
• None of these precursor systems had the functionality of the
Internet
• For our purposes, we date the beginning of e-commerce to
1995
• Since then, has been fastest growing form of commerce in
United States
The Growth of B2C E-commerce
Figure 1.5, Page 24

SOURCE: Based on data from eMarketer, Inc., 2005a; Shop.org and Forrester Research,
2005; Forrester Research, 2004.
The Growth of B2B E-commerce
Figure 1.6, Page 25

SOURCE: Based on data from e-Marketer, Inc., 2005; U.S. Department of Commerce, 2005;
authors’ estimates.
Technology and E-commerce in Perspective
• The Internet and Web are just two of a long
list of technologies, such as automobiles and
radio, that have followed a similar historical
path.
• Although e-commerce has grown explosively,
eventually its growth will cap as it confronts
its own fundamental limitations.
Potential Limitations on the Growth of B2C E-
commerce
• Expensive technology
• Complex software interface
• Sophisticated skill set
• Persistent cultural attraction of physical
markets and traditional shopping experiences
• Persistent global inequality limiting access to
telephones and computers
The Visions and Forces Behind E-commerce: 1995–
2000
• For computer scientists, vindicated a vision of universal
communications and computing environment that could be
accessed by everyone
• For economists, vision of a perfect Bertrand market and
friction-free commerce
• For entrepreneurs, their financial backers and marketing
professionals, e-commerce represented an extraordinary
opportunity to return far above normal returns on
investment.
Predictions for the Future
• Technology of e-commerce will continue to propagate through
all commercial activity
• E-commerce prices will rise to cover the real cost of doing
business on the Web and pay investors reasonable rate of
return
• E-commerce margins and profits will rise to levels more typical
of all retailers
• In B2C and B2B, traditional Fortune 500 companies will play
growing and dominant role
• Number of successful pure online companies will decline and
most successful e-commerce firms will adopt mixed “clicks and
bricks” strategies
• Growth of regulatory activity worldwide
Understanding E-commerce: Organizing
Themes
• Technology: Development and mastery of
digital computing and communications
technology
• Business: New technologies present
businesses and entrepreneurs with new ways
of organizing production and transacting
business
• Society: Intellectual property, individual
privacy, and public policy

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