Values
Values
VALUES
Values are basic convictions (notions) about what is right
and wrong.
Importance of values – Values generally influence
attitudes and behavior.
Value system is a hierarchy based on a ranking of an
individual’s values in terms of one’s intensity.
SOURCE
Source of our Value Systems
A significant portion is genetically determined.
Other factors include national culture, parents, teachers,
friends, and similar environmental influences.
Values are relatively stable and enduring.
If we know an individual’s values, we are better able to
predict a behavior in a particular situation.
VALUES
Values differ between generations.
Values differ between regions.
o Power Distance
o Individualism – Collectivism
o Quantity of Life (Masculinity) - Quality of Life
(Femininity)
o Uncertainty Avoidance
o Long-Term or Short-Term Orientation
TERMINAL AND INSTRUMENTAL
VALUES IN ROKEACH VALUE
SURVEY
Terminal values Instrumental values
A comfortable life Ambitious
An exciting life Broad-minded
A sense of accomplishment Capable
A world at peace Cheerful
Equality Clean
Family security Courageous
Freedom Forgiving
Happiness Helpful
Inner harmony Honest
Mature love Imaginative
National security Independent
Pleasure Intellectual
Salvation Logical
Self-respect Loving
Social recognition Obedient
True friendship Polite
Wisdom Responsible
Self-controlled
Cognitive
Component
Component
Attitude Affective
Component
Component
Behavioral
Behavioral
Component
Component
ATTITUDES
Attitudes have three evaluative components:
Cognitive component of an attitude is the opinion or belief
segment of an attitude.
Affective component is the emotion or feeling segment of an
attitude.
Behavioral component is the intention to behave in a certain
way toward someone or something.
Cognitive dissonance is a conflict between two values or
between values and behavior.
Importance
of the Elements
Cognitive
Cognitive Degree of
Dissonance
Dissonance
Personal Influence
Rewards
Involved
…CONTD
Sources of Attitudes:
Acquired from parents, teachers, and
peer group members.
There are “genetic” predispositions.
Observations, attitudes that we imitate.
Attitudes are less stable than values.
JOB-RELATED ATTITUDES
Job involvement
Extent that a person identifies with his job.
Organizational commitment
Extent that a person identifies with the organization. This is a
great predictor for turnover.
Job satisfaction
A person’s general attitude toward work.
RESPONSES TO JOB DISSATISFACTION.
Active
Exit
Voice
Destructive Constructive
Neglect Loyalty
Passive
FINALLY….
A great attitude is not the result of success; rather
success is the result of a great attitude.
The greatest discovery of my
generation is that a human being
CAN alter his life by changing his
attitude.
William James