IBM DevOps Solution

Software Driven Innovation

Mehmet Çağrı ELİBOL

IBM DevOps Sales Leader for MEA
IBM Systems Middleware
[email protected]

© 2015 IBM Corporation

Top technology trends are impacting how organizations compete,
yet approximately 75 percent of companies are underprepared

Technology Trends Most Organizations Underprepared

Impacting Competitiveness for Technology Trends

Mobile device proliferation

Collaboration across the ecosystem

Explosion of unstructured data

Cloud platforms and solutions

Intelligent–connected systems
Note: Survey respondents were
allowed up to three selections

“Business executives not only expect IT to ‘keep the lights on,’

but to innovate for the business as well.”
- Martín Méndez Acevedo
Director of Development, AXA México

Source: “The Software Edge: How effective software development and delivery drives competitive advantage,” IBM Institute of Business Value, March 2013 © 2015 IBM Corporation
Business innovation is increasingly being delivered via software
Rapid pace of change and the digitization of business drives the need for agility

Robotic surgical systems have the

Software drives
computational capacity
almost 80%
of the automotive industry’s of 7 laptops
functional innovation
By the year 2020 in the U.S.,
An F-35 contains 90% of financial
5.6 million transactions will be
lines of code cashless

Technology is the Customer experience

#1 force impacting increasingly drives business
business today
needs

© 2015 IBM Corporation

Organizations that effectively leverage software innovation
outperform their competitors... yet few are able to deliver it effectively

86 %

of companies believe software delivery of those who

is important or critical leverage software
delivery today

69
But only…
%

25 %

leverage software delivery effectively today

outperform
those who don’t

Source: “The Software Edge: How effective software development drives competitive advantage,” IBM Institute of Business Value, March 2013

© 2015 IBM Corporation

Expand the lifecycle to manage the challenges affecting individual
creativity, team productivity, and ultimately the bottom line

CHALLENGES
CHALLENGES

Costly, error prone manual Slow deployment Risk of instability

and duplicative processes to development and test due to managing
delay innovation and environments leave teams multiple configurations
impact competiveness waiting and unproductive and versions

Line of Business/ Software & Product Operations/

Customers Product Managers Development Manufacturing & Support

© 2015 IBM Corporation

 Think “LEAN” about their software delivery process
41% of organizations experience development delays*
45% of organizations experience production delays*
Up to 4-6 weeks to deploy a single code change.**

Develop
Plan Deploy Operate
/Test

• Reactive planning • Defects discovered • Manual • Production down

• Poorly defined late deployments time
requirements • Waiting for test • Configuration • Delayed customer
• Costly rework environments problems feedback
• Complex multi- • Roll-backs
platform testing

© 2015 IBM Corporation

 Market shifts require a fundamental change to the way businesses
approach the development lifecycle
Evolving Customer Changing Business Multi-sourcing/
Expectations Environment Supply Chain
Consumerization of tools Increasingly volatile economic Increased outsourcing
and products drives demand for and regulatory environments drives the need
higher quality and faster delivery drive the need to reduce risk for governance
Big Data Cloud
Instrumented
Social Products

Intelligent/
Mobile Connected Systems 

Technology Trends
Drive the need for agility

Product & Software Innovation

Line of Business/ Software & Product Operations/
Customers Product Managers Development Manufacturing & Support

© 2015 IBM Corporation

An approach for continuous delivery of software-driven innovation
dev·ops noun \'dev-äps\
Enterprise capability for continuous software delivery that enables clients
to seize market opportunities and reduce time to customer feedback

DevOps Lifecycle
Operations/
Line of Business/ Software & Product Manufacturing &
Customers Product Managers Development Support

Continuous Innovation, Feedback and Improvements

Reduce time to obtain and Balance speed, cost,

Accelerate software
respond to customer quality and risk
feedback delivery

© 2015 IBM Corporation

By adopting a DevOps approach, organizations can seize new
opportunities and gain competitive advantage

Differentiated and engaging Quicker time to value Increased capacity

to innovate
customer experiences
Build customer loyalty and Obtain fast-mover advantage Reduced waste and rework
increase market share by and capture markets with software- in software delivery and
continuously obtaining and based innovation, with improved enables a shift of resources
responding to customer feedback predictability and success to higher value activities

© 2015 IBM Corporation

IBM provides expertise across the DevOps lifecycle

Improve the predictability of outcomes

on market, on quality, on time, on budget

Operations/
Line of Business/ Software & Product Manufacturing &
Customers Product Managers Development Support

Continuous Innovation, Feedback and Improvements

• Continuous feedback across • Open-standards-based • Client partnership leveraging

heterogeneous environments innovation delivery platform that know-how and industry
leverages existing investments expertise to deliver quick ROI
• Expertise in enterprise-scale
data, security, analytics and • End-to-end capabilities for • Solutions that support
instrumentation managing all aspects of delivery incremental adoption based
on delivery process maturity

© 2015 IBM Corporation

New capabilities to enable a DevOps approach 
Enterprise capability for continuous software delivery that enables clients
to seize market opportunities and reduce time to customer feedback
DevOps Lifecycle
Customers Business Owners Development/Test Operations/Production

Continuous Innovation, Feedback and Improvements

Best Practices
Ecosystem

Plan and Measure Develop and Test Release and Deploy

Monitor and Optimize

DevOps Foundation

Open Lifecycle and Service Management Integration Platform

OSLC

Accelerate Software Delivery

Balance speed, cost, quality and risk
Reduce time to customer feedback

© 2015 IBM Corporation

Focus on… Develop and Test
Collaborative Development practice

DevOps Lifecycle
Customers Business Owners Development/Test Operations/Production

Continuous Innovation, Feedback and Improvements

Plan and Develop and Test Release and

Measure Collaborative Deploy

Best Practices
Development
Ecosystem

Continuous Business Continuous Release and

Planning Continuous Testing Deployment

Monitor and Optimize

Continuous Monitoring
Continuous Feedback and Optimization

DevOps Foundation

Open Lifecycle and Service Management Integration Platform

OSLC

© 2015 IBM Corporation

Grand slam tennis events

Need: Deliver high-quality applications

for the web and mobile devices for Collaborative Development
events such as Wimbledon, U.S. Open
“Working with IBM is a winning
Solution: Use modeling and Java
partnership because it allows us to
coding capabilities, plus defect
tracking and task management, create a unique digital environment
to ensure website and app quality that delivers stats, video and
information to our fans whenever
Benefits they want it on all devices.”
 Visual models helped reduce risk
and improve application quality,
increased productivity by 10%
 Work item tracking and dashboards boost
efficiency by 5%
 Time required to gain an understanding of
existing applications reduced from 2 - 3 days
to 30 minutes
IBM solutions: Rational Team Concert,
Rational Software Architect, IBM Worklight

© 2015 IBM Corporation

Collaborative Development
Single, integrated platform for agile, mobile, cloud & traditional development
How?
 Unify across a diverse environment; disciplines, Collaborative Development
platforms and tools, while freeing up the team
by automating manual, time-consuming Multiplatform Cloud
Multiplatform Cloud
and error-prone tasks.
SAP
SAP Mobile
Mobile
Featuring
Collaborative
Collaborative Lifecycle
Lifecycle Management
 Integrated software design for broader Management

collaboration and traceability, and lifecycle

adapters for connecting with third-party tools. Continuous Delivery
Open Lifecycle and Service Management
 Optimized support for mobile, SAP Integration Platform
and IBM WebSphere Application Server

 Integration with the IBM Mobile

Platform (Worklight).

 Extend the value of existing tools with

capabilities and compilers optimized
for IBM middleware and hardware platforms.

© 2015 IBM Corporation

What is required to deliver end-to-end visibility across teams, tools
and projects?

Five Imperatives for Effective

Collaborative Development
to improve organizational productivity

1. Maximize product value with In-Context Collaboration

2. Accelerate time to delivery with Real-Time Planning

3. Improve quality with Lifecycle Traceability

4. Achieve predictability with Development Intelligence

5. Reduce costs with Continuous Improvement

© 2015 IBM Corporation

Focus on… Develop and Test
Continuous Testing practice

DevOps Lifecycle
Customers Business Owners Development/Test Operations/Production

Continuous Innovation, Feedback and Improvements

Plan and Develop and Test Release and

Measure Collaborative Deploy

Best Practices
Development
Ecosystem

Continuous Business Continuous Release and

Planning Continuous Testing Deployment

Monitor and Optimize

Continuous Monitoring
Continuous Feedback and Optimization

DevOps Foundation

Open Lifecycle and Service Management Integration Platform

OSLC

© 2015 IBM Corporation

Major U.S. insurer

Need: Flexibility to change quote

engine and customer service delivery Continuous Testing
more frequently — without financial
burden associated with manual testing “Total testing time per “Rate Filing”
Solution: Test scripts stored in
reduced by 3,500 hours at an
Rational Integration Tester software estimated cost saving of $76,000.”
that enabled the team to quickly rerun
and report results
Benefits
 User testing reduced by 95% — to
2 hours, QA testing reduced by 90%
 Simulation of quote engine transactions
reduced by 94% to 2 hours
 “Rate Filing” validation reduced
by 94% to 320 hours

IBM solutions: IBM software with Green Hat inside

© 2015 IBM Corporation

Improving software quality by making integration testing more Agile

Drive Down Cost Reduce Risk Improve Cycle Time

Reduce labor, hardware, Reduce wasted time

and software costs for Reduce risk of big bang, spent waiting on the
complex test late stage integration availability
environments issues of and setting up test
environments

• Test lab infrastructure costs • Developers have the means • Test environments can be
can be reduced by up to to test software earlier at the configured in minutes vs
90% Service/API level weeks
• Labor involved in setting up • Large teams working on • More testers can be focused
test environments can be different parts of an on testing, rather than
reduced by 80%+ application or system can configuring test
• Reduced or eliminated the effectively do parallel environments
cost of invoking 3rd party development by virtualizing • More regression testing can
systems for non-production different parts of the system be done independently from
use, fee-based web the User Interface, during
services development

© 2015 IBM Corporation

The new frontier for quality management and testing
IBM software solutions enable organizations to achieve greater predictability with an integration first
approach, accelerating continuous delivery with automation that matters, managing risk by testing smarter,
and collaborating in context with real-time test planning

IBM Rational Quality Manager IBM Solution for

• Drive collaboration and productivity Quality Management and Testing
• Share information seamlessly
• Accelerate product schedules with automation
Requirements
• Make informed decisions across the quality Management
lifecycle Deployment & Application Lifecycle Design &
Operations Management Development
IBM Rational Test Workbench
• Automate functional, performance and integration Rational Quality
Manager
testing
• Currently supporting 70+ technologies and
Test Data
protocols Management
Security
Testing

IBM Rational
IBM Rational Test Virtualization Server Solution for Test
• Eliminate test dependencies and accelerate Automation
testing
Service Performance
• Reduce test environment setup effort and cost Virtualization Testing

IBM Rational Performance Test Server Integration Functional

• Model real-world scenarios Testing Testing
• Assess impact of load
© 2015 IBM Corporation
Demonstrating measureable results and business value

Communications Service Provider A leading global financial services

Revamp manual approach to decrease testing firm with assets of over $2 trillion
time and increase quality Many disparate legacy format to be
 Solution: Rational Test Workbench migrated to next gen payments system

 Results: Increased team efficiency by 300%,  Solution: Virtualized third-party systems

and decreased test time 25-40% otherwise unavailable for testing
 Results: Reduced manual testing from 10 days
to 10 minutes, saving over $7 million to date

Major U.S. insurer Global manufacturer acquires

Recognized manual test efforts insufficient competitor
for complex SOA and web services Migrate off rented infrastructure onto
 Solution: Agile middleware solution created company’s standardized middleware platform
to match the legacy systems’ functionality  Solution: Virtualized critical, unavailable systems
 Results: Reduced testing by 95% to 2 hours; during migration
reduced ‘rate filing’ validation by 94%  Results: Fully integrated in 6 months – 2 months
to 320 hours ahead of schedule; saved significant rental costs
and dependencies on third-party systems

© 2015 IBM Corporation

Focus on… Release and Deploy
Continuous Release and Deployment practice

DevOps Lifecycle
Customers Business Owners Development/Test Operations/Production

Continuous Innovation, Feedback and Improvements

Plan and Develop and Test Release and

Measure Collaborative Deploy

Best Practices
Development
Ecosystem

Continuous Business Continuous Release and

Planning Continuous Testing Deployment

Monitor and Optimize

Continuous Monitoring
Continuous Feedback and Optimization

DevOps Foundation

Open Lifecycle and Service Management Integration Platform

OSLC

© 2015 IBM Corporation

 IBM acquires UrbanCode
Enabling clients to more rapidly deliver mobile, cloud,
big data analytics and traditional applications
“Software delivery becoming a C-Level
UrbanCode complements IBM DevOps solution: concern … software defines the customer
experience.” – Hurwitz & Associates
 Deliver a differentiated and engaging customer experience
by reducing time to customer feedback “IBM acquires UrbanCode and adds a
new piece to the puzzle of DevTestOps.”
 Quicker time-to-value of software-based innovation with – Forrester
improved predictability and success
“IBM acquires UrbanCode – build, deploy,
 Increased capacity to innovate by reducing waste and rework
release management – further
in order to shift resources to high-value activities strengthens DevOps message.” – EMA

“For IBM, UrbanCode’s ARA software will

UrbanCode delivers Continuous Release and Deployment:
provide a crucial component in its plans to
 Drive down cost by automating manual tasks, eliminating wait- update its Rational software development
time and rework stack for the emerging practice of
 Speed time to market by increasing the frequency of software DevOps.” – Computerworld
delivery “The acquisition ticks all the boxes for Big
 Reduce risk through increased compliance of application Blue: mobile, social, big data, cloud. But
deployments. the biggest value of all is in the company's
ability to target software development
bottlenecks and accelerate time-to-market
for businesses, "from months to minutes.”
– ZDNet

22
© 2015 IBM Corporation
DevOps Capabilities :: Product Capability Portfolio

© 2015 IBM Corporation

IBM DevOps Approach :: Quality Quality Proven Solution

© 2015 IBM Corporation

Key take-aways
 Two major challenges:
– Removing waste/friction to drive project velocity
– Infrastructure complexity – dealing with existing systems of interaction
 Adopting DevOps Plan

– Accelerates delivery Operate

Continuous
innovation, Develop/
feedback and Test
improvements

– Balances cost, quality and risk

Deploy

– Reduces time to feedback

 Start with the business and IT initiatives
 Find the bottleneck, the waste and friction in processes
 DevOps is a journey to win/win success – incremental adoption

© 2015 IBM Corporation

 Thank You

Mehmet Çağrı ELİBOL

IBM DevOps Sales Leader for MEA
IBM Systems Middleware
[email protected]

© 2015 IBM Corporation

 Back Up

Mehmet Çağrı ELİBOL

IBM DevOps Sales Leader for MEA
IBM Systems Middleware
[email protected]

© 2015 IBM Corporation

 New capabilities to enable a DevOps approach 
Products

DevOps Lifecycle
Customers Business Owners Development/Test Operations/Production

Continuous Innovation, Feedback and Improvements

Plan and Develop and Test Release and Deploy

Rational Collaborative Lifecycle UrbanCode uDeploy,
Measure Management, Build Forge, uRelease;

Best Practices
Ecosystem

Design Manager, Method Rational Automation

Rational Doors Next Composer
Generation, Framework,
Rational Insight Rational Asset Manager;
Rational Test Workbench, SmartCloud Orchestrator
Infosphere Optim, AppScan

Monitor and Optimize

SmartCloud Application Performance Management, SmartCloud Control Desk
Tealeaf, IBM Digital Analytics

DevOps Foundation

Open Lifecycle and Service Management Integration Platform

OSLC

28 © 2015 IBM Corporation