CHAPTER 1
DEFINING SMALL
GROUP
COMMUNICATION
SBLE3133 ENGLISH FOR SMALL
GROUP COMMUNICATION
BY PESHAMINI MUNUSAMY
1.1 Rationale for studying
small group communication
Outline 1.2 Nine characteristics of a
small group
1.3 Types of small groups
1.1 Rationale • Public debate and discussion are important
parts of a democratic society
for studying • Task group is the workhorse (tool) of modern
organisations
small group •
•
Virtual teams
Intercultural groups in MNCs
communication
Cultural Rationale Corporate Rationale Academic Rationale
Public discussion has been part of the Ability to participate effectively in small group Due to cultural and corporate rationales
discussion/ task group determines future professional
culture
success
Work for the good of the group The need to be a competent communicator:
a) geographically and organisationally dispersed
b) empowerment of all primary work groups to
participate in decision making
c) emergence of virtual teams and new software to
facilitate collaboration
SG
COMMUNICATION
THEORIES
What is SGC?
“Small group communication is interaction
(FACE-TO-FACE/ COMPUTER MEDIATED
ENVIRONMENTS) among a small group of
people who share a common purpose or
goal, who feel a sense of belonging to the
group and who exert mutual influence on
one another” - (Beebe & Masterson, 2000)
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1.2 NINE
CHARACTERISTICS
OF A SMALL GROUP
1.3 Types of small groups
• Group that can last • Group that can last weeks • Group that
PROJECT TEAMS
LONG-STANDING
VIRTUAL TEAMS
years to decades to months- highly trained
and specialised people collaborates over
• Communication
brought together for a brief time and space
becomes stylized and
predictable (pass down
period to complete a through mediated
project communication
tradition) • Types of project teams: QC
• Weakness: difficult to (quality), kaizen
introduce change when (continuous improvement),
in need, group policy cross-functional (people
sometimes becomes with different functional
barrier in achieving expertise working towards
group goals, a common goal), problem-
counterproductive solving (resolving issues) ,
communication habits. tiger (a team of specialists
in a particular field
brought together to work
on specific task)
Types of small
groups
Why one should study SCG?
List the directly observable characteristics.
List the indirectly observable characteristics.
Quick Give some examples of social norm.
check! Give some examples of procedural norm.
Give some examples of task norm.
What do you understand about long-standing
groups, project teams and virtual teams?
END OF CHAPTER 1
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