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    Iso 10006 Quality MNGT Projects

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    Lokeshwar Yadagiri
    ISO 10006 provides guidance on applying quality management principles to project management. It addresses quality in project management processes and product-related processes. Key points covered include defining project terms, describing quality management systems for projects, and guidance on strategic processes, resource management, risk management, and continual improvement. While not a certification standard, ISO 10006 provides a framework for establishing quality practices in project work.

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    Iso 10006 Quality MNGT Projects

    Uploaded by

    Lokeshwar Yadagiri
    125 views22 pages
    ISO 10006 provides guidance on applying quality management principles to project management. It addresses quality in project management processes and product-related processes. Key points covered include defining project terms, describing quality management systems for projects, and guidance on strategic processes, resource management, risk management, and continual improvement. While not a certification standard, ISO 10006 provides a framework for establishing quality practices in project work.

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    ISO 10006 QUALITY MNGT PROJECTS

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    ISO 10006 provides guidance on applying quality management principles to project management. It addresses quality in project management processes and product-related processes. Key points covered include defining project terms, describing quality management systems for projects, and guidance on strategic processes, resource management, risk management, and continual improvement. While not a certification standard, ISO 10006 provides a framework for establishing quality practices in project work.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    125 views22 pages

    Iso 10006 Quality MNGT Projects

    Uploaded by

    Lokeshwar Yadagiri
    ISO 10006 provides guidance on applying quality management principles to project management. It addresses quality in project management processes and product-related processes. Key points covered include defining project terms, describing quality management systems for projects, and guidance on strategic processes, resource management, risk management, and continual improvement. While not a certification standard, ISO 10006 provides a framework for establishing quality practices in project work.

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    © All Rights Reserved
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    Download as ppt, pdf, or txt
    of 22

    Quality Assurance

    in
    Program Management

    (An introduction to ISO 10006:2003)


    ISO 10006:2003 gives guidance on the application of
    Quality Management Systems- Guidelines for Quality
    Mangement in projects.
    It is applicable to projects of varying complexity, small or
    large, of short or long duration, in different environments,
    and irrespective of the kind of product or process
    involved. This can necessitate some tailoring of the
    guidance to suit a particular project.
    ISO 10006:2003 is not a guide to "project management"
    itself. Guidance on quality in project management
    processes is discussed in this International Standard.
    Guidance on quality in a project's product-related
    processes, and on the "process approach", is covered in
    ISO 9004.
    Since ISO 10006:2003 is a guidance document,
    it is not intended to be used for certification/registration
    purposes.
    Quality Assurance in
    Program Management
    Background:

    ISO 10006:20003 Quality Management Systems -


    Guidelines for quality management in projects

    ISO 10006:20003 NOT a standard talking about project management itself,


    but provides guidance on quality in project management processes.
    Guidance on quality in a project’s product related processes is covered in
    ISO 9004:2000.

    Consequently ISO 10006 supplements the ISO 9004 by providing


    guidance in the quality aspect in the project management.
    Quality Assurance in
    Program Management
    Responsibility:

    ISO 10006 emphasize the necessity of achievement of quality is a


    top management responsibility, which should require the
    commitment of quality to be distilled at all levels within the
    organisation involved in the project.

    ISO 10006 also states that each of this level should retain
    responsibility for their respective processes and products.
    Quality Assurance in
    Program Management
    Applicability:

    ISO 10006 applies to project of varying complexity, small or large,


    short or long, in different environments and irrespective of the kind
    of process or product involved.
    Quality Assurance in
    Program Management
    ISO 9001:2000 relations

    TOC ISO 10006: Foreword


    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Quality Management Systems in projects
    5 Management responsibility
    6 Resource management
    7 Product realization
    8 Measurement, analysis and improvement
    Quality Assurance in
    Program Management
    2 Normative references

    The normative references in ISO 10006 are:


    ISO 9000:2000
    Quality management systems - fundamentals and
    vocabulary

    ISO 9004:2000
    Quality management systems - Guidelines for performance
    improvements
    Quality Assurance in
    Program Management
    3 Terms and definitions (1 of 3):
    ISO 10006 is using the ISO 9000:2000 terms and definitions,
    but are amended with notes specific to projects, e.g.

    PROJECT:
    Unique process, consisting of a set of coordinated and
    controlled activities, with start and finish dates, undertaken to
    achieve an objective conforming to specific requirements,
    including the constraints of time, cost and resources.

    ACTVITY:
    Smallest identified item of work in a project process
    Quality Assurance in
    Program Management
    3 Terms and definitions (2 of 3):
    PROJECT MANAGEMENT
    Planning, organising, monitoring and reporting all aspects of a
    project and the motivation of all those involved in it to achieve
    the project objectives.

    PROJECT MANAGEMENT PLAN


    Document specifying what is necessary to meet the
    objective(s) of the project.

    NOTE 1: A project management plan should include or refer to the


    project’s quality plan.
    Quality Assurance in
    Program Management
    3 Terms and definitions (3 of 3):

    ORIGINATING ORGANISATION
    The Originating organisation is the organisation which decides
    to undertake the project

    PROJECT ORGANISATION
    The Project organisation executes the project.
    Quality Assurance in
    Program Management
    4 Quality Management Systems in projects (1 of 3)
    A project is divided into two different aspects:

    PROJECT PHASES
    which divide the project life cycle into manageable sections, e.g.
    conception, development, realization and termination1

    PROJECT PROCESSES
    which are necessary for managing the project as well as those
    that are necessary to realize the project’s product.

    1
    ISO 10006 is not consistent with ISO/IEC 15288 where phases are called stages.
    Quality Assurance in
    Program Management
    4 Quality Management Systems in projects (2 of 3)
    Project management processes (4.1)
    Strategic process (5.2)
    Resource-related processes (6.1)
    Personnel-related processes (6.2)
    Interdependency-related processes (7.2)
    Scope-related processes (7.3)
    Time-related processes (7.4)
    Cost-related processes (7.5)
    Communication-related processes (7.6)
    Risk-related processes (7.7)
    Purchasing-related processes (7.8)
    Improvement-related processes (8.1)
    Quality Assurance in
    Program Management
    4 Quality Management Systems in projects (3 of 3)
    4.2.3 Quality plan for the project.
    The project quality management system should be
    documented and included or referenced in a quality plan for
    the project.
    This plan should identify activities and resources necessary to
    achieve the quality objectives for the project.
    In contractual situations, an acquirer may specify
    requirements for the quality plan. This should not limit the
    scope of the quality plan for the project.
    Quality Assurance in
    Program Management
    Project management processes (4.1)

    Purpose:
    To document the planning, organisation, monitoring,
    controlling, reporting and the necessary corrective actions
    of the project necessary to achieve the object of the
    project.
    This should be done on a continual basis.

    The Quality principles from ISO 9000:2000 and 9001:2000 applies.


    Quality Assurance in
    Program Management
    Strategic process (5.2)

    The top management of the originating organisation has set the


    strategy for quality for the organisation.
    The project top management shall contribute to this strategy, by
    considering the following in its contribution to the originating
    organisation strategy:
    Customer focus System approach to management
    Leadership Continual improvement
    Involvement of people Factual approach to decision making
    Process approach Mutually beneficial supplier relationship
    Quality Assurance in
    Program Management
    Resource-related processes (6.1)

    The resource-related processes is aimed to plan and control


    resources; e.g. equipment, facilities, information, materials,
    computer software, personnel, services and space.

    Personnel-related processes (6.2)

    The Personnel-related processes is aimed to create an


    environment in which personnel can contribute effectively
    and efficiently to the project
    Quality Assurance in
    Program Management
    Interdependency-related processes (7.2)

    As a project consist of a row of interdependent processes a


    change in one of the processes could result in another
    change in another process.
    To facilitate the interdependencies (which are planned)
    between processes, the interaction (which are not planned)
    in the project need to be managed.
    This is normally documented in the programme
    management plan.
    Quality Assurance in
    Program Management
    Scope-related processes (7.3)
    The scope-related processes aims to describe the project
    product, its characteristics and how they are measured
    (assessed).

    Time-related processes (7.4)

    The time-related processes aims to determine


    dependencies and the duration of activities and to ensure
    timely completion of the project.
    Quality Assurance in
    Program Management
    Cost-related processes (7.5)

    The cost-related processes aims to forecast and manage


    the project cost in order to ensure that the project stay
    within budget constraints and information can be provided
    to the originating organisation.

    Communication-related processes (7.6)

    The communication-related processes aims to facilitate the


    exchange of information necessary for the project.
    Quality Assurance in
    Program Management
    Risk-related processes (7.7)
    The risk-related processes aims to deal with and manage uncertainties
    throughout the project. This requires a structured approach that should be
    documented in a risk management plan. The risk-related processes aim to
    minimize the impact of potential negative events and take full advantage of
    opportunities for improvement.
    These processes are broken down in the following activities:
    •Risk identification
    •Risk assessment
    •Risk treatment
    •Risk control
    NOTE: ISO 1006 considers “risk” as negative loaded word whereas
    “uncertainties” contains both negative and positive aspects.
    Quality Assurance in
    Program Management
    Purchasing-related processes (7.8)

    The purchasing-related processes provides product for the


    project.

    Improvement-related processes (8.1)

    The improvement-related processes are use by both the


    originating organisation and the project organisation to apply
    corrective actions, preventive actions and loss prevention
    methods AND to document “lesson learned.”
    This should enable continual improvement in both current and
    future projects.
    Quality Assurance in
    Program Management

    Template for
    Project QA plan

    FOR INFORMATION
    ONLY

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