Factor That Influence Management
Factor That Influence Management
Factor That Influence Management
Management:
Technology
Article about How Technology
Can Help You Grow Your
Business
How Technology Can Help You Grow Your Business
August 07, 2017
Technology is about innovation and innovation in business is all about doing things differently
in order to provide better products and solutions, and an improved service to customers.
Technology is not just essential for day-to-day business processes, but it can also help
companies to achieve growth and success when utilised effectively. Successful businesses don’t
view technology simply as a way to automate processes, but instead use it to open up new ways of
doing business.
In this article, we explore some of the many ways that technology can support business growth.
Businesses are now operating in an era where having a strong digital presence is essential, not
only for success, but often simply for survival too. The lack of a strong digital presence is
thought to be a contributing factor in the failure of many SMEs, half of which are failing in
their first five years of existence. With limited marketing budgets, SMEs need to be wise about
how they utilise digital technologies for maximum impact.
They key is to develop a clearly defined digital marketing strategy, including your aims, your tactics and how
you’re going to measure performance. Many companies are digitally active, but not following a defined
strategy. This can lead to resources being wasted and opportunities being missed.
A good website will, of course, be essential for the vast majority of businesses. This doesn’t just mean
something that looks pretty; an effective website should be user-friendly, mobile responsive and optimised for
search engines. The latter, in particular, requires ongoing attention.
As well as a good website, channels such as social media marketing, Email marketing and pay-per-click
advertising can be extremely effective. Digital technologies can accelerate business growth because they allow
companies to reach a wider audience and build lasting relationships with customers to promote brand loyalty.
Many different elements contribute to business growth. These include providing a good level of customer
service, minimising operational costs and maximising revenues.
Technology can help businesses to achieve all of these objectives. Increasing productivity and efficiency is
key to reducing costs and maximising revenues, which can then be invested into growing the business.
Productivity software is designed to help businesses improve operational efficiency, replace laborious paper-
based processes and reduce costs. The most commonly used productivity software packages include those for
office productivity, accounts, communications and email.
The scope of business productivity software has expanded considerably in recent years, with the development of
cloud and mobile technologies.
Cloud-based applications are often ideal for SMEs because they tend to carry a lower up-front cost and limit
the burden of in-house management. They can also be used across a range of different devices and all locations
where an internet connection is available, which further helps to boost staff productivity and efficiency.
Business growth also depends on acquiring and retaining customers. This requires businesses to provide a
consistently high level of customer service. Technology can help with this, also. Modern customer
relationship management (CRM) software and Professional Services Automation (PSA) is reaching new heights of
utility, benefiting both businesses and their customers alike.
It’s all about integration, these days, and the latest CRM and PSA solutions can integrate seamlessly with
business communications systems to provide insights that help boost customer service levels and promote first
contact resolution.
Mobile technologies can bring a multitude of business benefits that all help to bolster growth.
Both the extension of flexible working rights in the UK and advancements in mobile technology have contributed
to the increasing number of people working outside of the traditional office environment.
Investment in mobile technologies can help businesses to promote a happy workforce, with staff enjoying an
improved work/life balance. This is generally thought to be beneficial for companies, as a happy workforce
leads to increased productivity and reduced costs as a result of increased staff retention. Everyone’s a
winner.
Mobile technologies can give a significant boost to efficiency and productivity because they
allow users to complete a wide range of tasks from virtually any location. It has become possible
to have full office functionality on-the-go. This simply means that more gets done, because staff
don’t have to wait until they are at their desks to respond to colleagues and customers or read
and edit important documents, for example.
Mobilising the workforce via technology can also help a business to make those all-important
savings that are necessary to maximise profits and encourage growth. With employees able to work
away from the office, savings can be made on physical space and the running costs associated with
maintaining larger office premises.
To utilise mobile technology for optimal results, businesses should not only invest in mobile
devices, but also consider cloud solutions that allow users to access the same applications and
services from multiple devices and locations. These will also enable effective collaboration, so
employees can work well as a team even when they’re not in the same physical space.
If businesses are smart about their investments in technology, adopting the right solutions for
the specific needs and challenges of their business, then growth and success becomes easier than
ever before.
At Grant McGregor, we offer a range of IT software, solutions and consultancy services to help
businesses on their path to growth.
Link:https://blog.grantmcgregor.co.uk/2017/how-technology-can-help-you-grow-your-business
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