How To Develop A Questionnaire
How To Develop A Questionnaire
Questionnaire
Parts of Developing a questionnaire
• Design Questionnaire
• Write Questions
• Validate
• Disseminate
Designing Questionnaire….
Step1
• Is there already validate questionnaire available?
• How can you search for that?
Designing Questionnaire
Step 2
Choose your question types
• Dichotomous question: this is a question that will generally be a
“yes/no” question, but may also be an “agree/disagree” question. It is
the quickest and simplest question to analyze, but is not a highly
sensitive measure
• Open-ended questions: these questions allow the respondent to
respond in their own words. They can be useful for gaining insight into
the feelings of the respondent, but can be a challenge when it comes
to analysis of data. It is recommended to use open-ended questions
to address the issue of “why.”
Choose question types
• Multiple choice questions: these questions consist of three or more
mutually-exclusive categories and ask for a single answer or several
answers. Multiple choice questions allow for easy analysis of results,
but may not give the respondent the answer they want.
• Rating scale questions: these questions allow the respondent to
assess a particular issue based on a given dimension. You can provide
a scale that gives an equal number of positive and negative choices,
for example, ranging from “strongly agree” to “strongly disagree.”
These questions are very flexible, but also do not answer the question
“why.” LIKERT SCALE
Designing Questionnaire
Step 3
Develop Questions
• Write questions that are succinct and simple. You should not be
writing complex statements or using technical jargon, as it will only
confuse your respondents and lead to incorrect responses.
• Beware of asking for private or “sensitive information
• Put the most important questions at the beginning of your
questionnaire. This can help you gather important data even if you
sense that your respondents may be becoming distracted by the end
of the questionnaire.
Designing Questionnaire
Step 4: Restrict Length of the questionnaire
• Only include questions that are directly useful to your research
question. A questionnaire is not an opportunity to collect all kinds of
information about your respondents.
• Avoid asking redundant questions. This will frustrate those who are
taking your questionnaire.
Step 5: Identify Target Demography
Parts of Developing a questionnaire
• Design Questionnaire
• Write Questions
• Validate
• Disseminate
Part 2: Writing Questions
Step 1
Part 2: Writing Questions
Step 2
Step 3
Step 4
Step 6: Make sure your questionnaire looks
professional
• Because you want people to have confidence in you as a data
collector, your questionnaire must have a professional look. Always
proof read. Check for spelling, grammar, and punctuation errors.
• Include a title. This is a good way for your respondents to understand
the focus of the survey as quickly as possible.
• Thank your respondents. Thank them for taking the time and effort to
complete your survey.
Part 3: Validate the Questionnaire
• Face Validity
• Piloting
• Clean the data
• Principal Component Analysis and CFA
• Check Internal Consistency or reliabitiy
• Revise
Face Validity
• There are two important steps in this process.
• First is to have experts or people who understand your topic read
through your questionnaire. They should evaluate whether the
questions effectively capture the topic under investigation. You
might have them pretend to fill out the survey while scribbling
notes.