CH3. Systems Documentation Techniques: After Studying This Chapter, You Should Be Able To
CH3. Systems Documentation Techniques: After Studying This Chapter, You Should Be Able To
Systems Documentation
Techniques
After studying this chapter, you should be able to:
1.Prepare and use data flow diagrams to
understand, evaluate, and document IS.
2.Prepare and use flowcharts to understand,
evaluate, and document IS.
3.Prepare and use business process diagrams to
understand, evaluate, and document IS.
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• Good system documentation is helpful to
unfamiliar users to both understand and evaluate
a new system.
• Docn explains how a system works, including the
who, what, when, where, why, and how of data
entry, data processing, data storage, information
output, and system controls.
• reveal internal control weaknesses and strengths.
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Common doctn techniques
1. Data flow diagram (DFD), a graphical description of data
sources, data flows, transformation, processes, data storage,
and data destinations
2. Flowchart, which is a graphical description of a system. There
are several types of flow charts, including:
a. Document flowchart, which shows the flow of documents and
information between departments or areas of responsibility
b. System flowchart, which shows the relationship among the
input, processing, and output in an information system
c. Program flowchart, which shows the sequence of logical
operations a computer performs as it executes a program.
3. Business Process diagrams, which are graphical descriptions
of the business processes used by a company
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• Accountants use documentation techniques extensively.
• Auditing standards require that independent auditors understand
the automated and manual internal control procedures a firm
uses.
• One good way to gain this understanding is to use docn tools,
because such graphic portrayals more readily reveal internal
control weaknesses and strengths.
• Both the company and its auditors have to document and test
the company’s internal controls. To do so, they must be able to
prepare, evaluate, and read different types of documentation,
such as business process models and flowcharts
• Docn tools are also used extensively in the systems devt process.
• In addition, the team members who develop IS often change,
and docn tools help the new team members get up to speed.
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DFD shows:
• the input data,
• output data or information,
• the processes that convert input into out put,
• As well as the external entities or stakeholders.
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Defn &symbols of DFD
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Different levels of DFDs
• Context
• Level 0
• Level 1
• .
• .
• .
• Level N
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Advantages of DFDs
• People can point to the diagram to discuss a process or
flow instead of using words to describe what they mean.
• Studying the diagram generates questions that might
indicate missing steps or external entities, processes, data
components, and s/holders during the early phases of a
project. well-constructed DFD helps you avoid these pitfalls.
• Understanding of the interrelatedness of systems and
subsystems
• Communicating current system to users
• Such docn help accountants to read and understand how a
system works (e.g., auditors need to assess risk), mgrs to
assess internal controls.
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Flowcharts
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Business process Diagram
• It is a visual way to describe the different steps or
activities in a business process. For example, there
are many activities in the revenue cycle. Among
them are receiving an order, checking customer
credit, verifying inventory availability, and confirming
customer order acceptance. Likewise, there are
multiple activities involved in the expenditure cycle.
Among them are shipping the goods ordered, billing
the customer, and collecting customer payments.
• All of these activities can be shown on a BPD to give
the reader an easily understood pictorial view of
what takes place in a business process.
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Logic Modeling/ program flow
• This is technique of representing how processes
convert input data into output data/ information
• It uses tools like:
– Structured English
– Decision tree
– Decision table
• Example …. On blackboard
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Exercise
• Identify the DFD elements in the following
narrative:
1. A customer purchases a few items from a local
grocery store. Jill, a salesclerk, enters the
transaction in the cash register and takes the
customer’s money. At closing, Jill gives both the
cash and the register tape to her manager.
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Sample : Cross-Functional Flowchart — Credit Approval Process
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Sample: Invoice Payment Process
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