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    The 8-D System: Awareness of Problem Choose/Verify Corrective Actions

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    Atul Sharma
    The document describes the 8-D system for problem solving. It consists of 8 disciplines: 1) use a team approach, 2) describe the problem, 3) identify potential causes, 4) select likely causes, 5) choose and verify corrective actions, 6) implement permanent corrective actions, 7) prevent recurrence, and 8) congratulate the team. It also provides a typical timeline for investigations with milestones from problem detection to verifying permanent solutions.

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    The 8-D System: Awareness of Problem Choose/Verify Corrective Actions

    Uploaded by

    Atul Sharma
    106 views3 pages
    The document describes the 8-D system for problem solving. It consists of 8 disciplines: 1) use a team approach, 2) describe the problem, 3) identify potential causes, 4) select likely causes, 5) choose and verify corrective actions, 6) implement permanent corrective actions, 7) prevent recurrence, and 8) congratulate the team. It also provides a typical timeline for investigations with milestones from problem detection to verifying permanent solutions.

    Original Title

    8-D Path

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    The document describes the 8-D system for problem solving. It consists of 8 disciplines: 1) use a team approach, 2) describe the problem, 3) identify potential causes, 4) select likely causes, 5) choose and verify corrective actions, 6) implement permanent corrective actions, 7) prevent recurrence, and 8) congratulate the team. It also provides a typical timeline for investigations with milestones from problem detection to verifying permanent solutions.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    106 views3 pages

    The 8-D System: Awareness of Problem Choose/Verify Corrective Actions

    Uploaded by

    Atul Sharma
    The document describes the 8-D system for problem solving. It consists of 8 disciplines: 1) use a team approach, 2) describe the problem, 3) identify potential causes, 4) select likely causes, 5) choose and verify corrective actions, 6) implement permanent corrective actions, 7) prevent recurrence, and 8) congratulate the team. It also provides a typical timeline for investigations with milestones from problem detection to verifying permanent solutions.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 3

    The 8-D System

    Awareness 4. Identify 5. Choose/Verify


    of Problem Potential Corrective Actions
    Cause(s)

    Use Team Select Likely Implement


    1. Approach Causes 6. Permanent
    Corrective Actions

    Is the
    Describe
    2. the Problem
    Potential
    Cause a Prevent
    No Root 7. Recurrence
    Cause?

    Implement and Yes


    Verify Interim Congratulate
    3. (Containment) Identify Possible
    8. Your Team
    Action(s) Solutions

    8-Disciplines Problem Solving


    Typical Investigation Time Line
    Initiate Withdraw
    Containment Actions Containment Actions
    Problem Solving Efforts

    Symptom D1
    Appears
    Internal
    Establish Team
    and/or Second D4 Verify Permanent
    External Assessment Investigation Corrective Actions
    Internal Group

    D3 D5 D6 D7
    D0 D2
    First Third Assessment Implement Permanent
    Assessment Internal Group Corrective Actions
    Internal with
    Individual Internal / External
    Customer Involvement

    This process can stop or loop back upon its self at any point in the process.

    8-Disciplines Problem Solving


    Process Tools
    Past Present Future
    Problem Solving / Decision Making / Planning and
    Analysis Concerns Analysis Problem Prevention

    D0

    D1 Use Team Approach

    Describe The
    Problem D2
    D3 Containment (Interim) Actions
    Root Cause
    Analysis D4 Implement
    Choose/Verify Permanent
    Corrective Action(s) D5 D6 Corrective
    Action

    Congratulate Prevent
    the Team D8 D7 Recurrence
    Action
    8-Disciplines Problem Solving

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