EC Final Course
EC Final Course
EC Organizations
brick-and-mortar (old economy) organizations No online order no transaction just info.
Old-economy organizations (corporations) that perform their primary business off-line, selling physical products by
means of physical agents
virtual (pure-play) organizations ali baba daraz food panda
Organizations that conduct their business activities solely online
click-and-mortar (click-and-brick) organizations
Organizations that conduct some e-commerce activities, usually as an additional marketing channel
social computing
An approach aimed at making the human-computer interface more natural
Web 2.0
The second-generation of Internet-based services that let people collaborate
and share information online in new ways, such as social networking sites,
wikis, communication tools, and folksonomies
social network
A category of Internet applications that help connect friends, business
partners, or individuals with specific interests by providing free services such
as photo presentations,
e-mail, blogging, and so on using a variety of tools
e-marketplace
An online market, usually B2B, in which buyers and sellers exchange goods or
services; the three types of e-marketplaces are private, public, and consortia
marketspace
A marketplace in which sellers and buyers exchange goods and services for
money (or for other goods and services), but do so electronically
back end
The activities that support online order fulfillment, inventory management,
purchasing from suppliers, payment processing, packaging, and delivery
intermediary
A third party that operates between sellers and buyers
TYPES OF E-MARKETPLACES
Private E-Marketplaces Owned and operated by a single company.
sell-side e-marketplace b2c one to many
A private e-marketplace in which one company sells either standard and/or customized
products to qualified companies
buy-side e-marketplace
A private e-marketplace in which one company makes purchases from invited suppliers
Public E-Marketplaces b2b markets ofte owned by a 3rd party or by a group of
buying or selling companies serve many sellers and many buyers. Alo known as
Exchanges, e.g stock exhanges regulated by govt or the owner.
Appraisal Services
Physical Inspection
Item Verification
Buyer Protections
Spoof (Fraudulent) Web Site Protection
eBay Security Center
Feedback Forum and Analysis
click-through rate
The percentage of visitors who are exposed to a banner ad and click on it
click-through ratio
The ratio between the number of clicks on a banner ad and the number of times it
is seen by viewers; measures the success of a banner in attracting visitors to click
on the ad
hit
A request for data from a Web page or file
visit
A series of requests during one navigation of a Web site; a pause of a certain length
of time ends a visit
unique visit
A count of the number of visitors entering a site, regardless of how many pages are
viewed per visit
stickiness
Characteristic that influences the average length of time a visitor stays in a site
BANNERS
banner
On a Web page, a graphic advertising display linked to the advertiser’s Web page
keyword banners
Banner ads that appear when a predetermined word is queried from a search
engine
random banners
Banner ads that appear at random, not as the result of the user’s action
WHAT IS EC SECURITY?
Computer security refers to the protection of data, networks, computer programs,
computer power and other elements of computerized information systems
CSI Computer Crime and Security Survey
Annual security survey of U.S. corporations, government agencies, financial and
medical institutions, and universities conducted jointly by the FBI and the
Computer Security Institute
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Nextbus (cont.)
The Solution
San Francisco implemented a system called NextBus (nextbus.com)
The system tracks public transportation buses in real time
NextBus calculates the estimated arrival time of the bus to each bus stop on the
route
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Nextbus (cont.)
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Nextbus (cont.)
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Nextbus (cont.)
The Results
Worries about missing the bus are diminished
A bus company can also use the system to improve scheduling, arrange for extra
buses when needed, and make its operations more efficient
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Nextbus (cont.)
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Mobile Commerce
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Mobile Commerce Generations
1G: The first generation of wireless technology, which was analog based
2G: The second generation of digital wireless technology; accommodates
mainly text
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Mobile Commerce
Generations (cont.)
2.5G: Interim wireless technology that can accommodate limited graphics
3G: The third generation of digital wireless technology; supports rich media
such as video clips
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Mobile Commerce (cont.)
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Mobile Commerce (cont.)
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Mobile Commerce:
Attributes and Benefits
Specific attributes of m-commerce
Mobility
Broad reach
Benefits of value-added attributes
Ubiquity
Convenience
Instant connectivity
Personalization
Localization of products and services
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Mobile Commerce (cont.)
Drivers of m-commerce
Widespread availability of devices
No need for a PC
The handset culture
Vendors’ push
Improvement of bandwidth
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Chapter 7
Innovative EC Systems:
From E-Government and E-Learning to
Consumer-to-Consumer E-Commerce
E-Government: An Overview
e-government
E-commerce model in which a government entity buys or provides goods,
services, or information to businesses or individual citizens
e-democracy (cyberdemocracy, digital democracy)
The use of EC and electronic communications technologies, such as the
Internet, in enhancing democratic processes within a democratic country
government-to-citizens (G2C)
E-government category that includes all the interactions between a
government and its citizens
Electronic Voting
Electronic Benefits Transfer
government-to-business (G2B)
E-government category that includes interactions between governments and
businesses (government selling to businesses and providing them with services
and businesses selling products and services to government)
GOVERNMENT-TO-BUSINESS
Government E-Procurement
Group Purchasing
Forward E-Auctions
government-to-government (G2G)
E-government category that includes activities within government units and
those between governments
government-to-employees (G2E)
E-government category that includes activities and services between
government units and their employees
Internal Efficiency and Effectiveness (IEE)
<td><select name="cntry">
<option>Pakistan</option>
<option>America</option>
<option>China</option>
<option>Russsia</option>
<option>Germany</option>
</select></td>
<!DOCTYPE html>
<html>
<body>
<h2>Password field</h2>
<form action="/action_page.php">
<label for="username">Username:</label><br>
<input type="text" id="username"
name="username"><br>
<label for="pwd">Password:</label><br>
<input type="password" id="pwd" name="pwd"><br><br>
<input type="submit" value="Submit">
</form>
</body>
</html>
<input type="radio" id="male" name="gender"
value="male">
<label for="male">Male</label><br>
<label for="cars">Choose a car:</label>
<select name="cars" id="cars">
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>