The document discusses processes for project scope management. It describes planning scope management, which involves creating a scope management plan to define, validate, and control the project scope. It also discusses requirements management, which establishes how requirements will be collected, analyzed, documented, and managed throughout the project lifecycle. Key techniques for collecting requirements include interviews, focus groups, workshops, observations, questionnaires, and prototyping. Requirements documentation, traceability matrices, project scope statements, work breakdown structures, and scope baselines are produced to define and control project scope.
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Chapter 4OPEREW
The document discusses processes for project scope management. It describes planning scope management, which involves creating a scope management plan to define, validate, and control the project scope. It also discusses requirements management, which establishes how requirements will be collected, analyzed, documented, and managed throughout the project lifecycle. Key techniques for collecting requirements include interviews, focus groups, workshops, observations, questionnaires, and prototyping. Requirements documentation, traceability matrices, project scope statements, work breakdown structures, and scope baselines are produced to define and control project scope.
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Project Scope Management
Plan Scope Management is the process of
creating a scope management plan that documents how the project scope will be defined, validated, and controlled. The key benefit of this process is …
It provides guidance and direction on how
scope will be managed throughout the project. The scope management plan is a component of the project or program management plan. This plan helps reduce the risk of project scope creep. Requirements Management Plan
The Requirements Management Plan is a
necessary tool for establishing how requirements will be collected, analyzed, documented, and managed throughout the lifecycle of a project. 1.Collect Requirements The Process of defining and documenting stakeholders’ needs to meet the project objectives. Requirements include the quantified and documented needs & expectation of the sponsor, customer, & other Stakeholders Requirements become the foundation of the WBS, cost, schedule, & quality planning are all built upon these requirements Organizations categorize requirements into project requirements & product requirements Collect Requirements Tools and Techniques An interview is a formal or informal approach to elicit information from stakeholders by talking to them directly. It is typically performed by asking prepared and spontaneous questions and recording the responses. Interviews are often conducted on an individual basis between an interviewer and an interviewee, but may involve multiple interviewers and/or multiple interviewees. Focus groups bring together prequalified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service, or result. A trained moderator guides the group through an interactive discussion, designed to be more conversational than a one‐on‐one interview. Facilitated workshops are focused sessions that bring key stakeholders together to define product requirements. Workshops are considered a primary technique for quickly defining cross‐ functional requirements and reconciling stakeholder differences Observations provide a direct way of viewing individuals in their environment and how they perform their jobs or tasks and carry out processes. Group Creativity Techniques • Brainstorming. A technique used to generate and collect multiple ideas related to project and product requirements • Nominal group technique. A technique that enhances brainstorming with a voting process used to rank the most useful ideas for further brainstorming or for prioritization. • Idea/mind mapping. A technique in which ideas created through individual brainstorming sessions are consolidated into a single map to reflect commonality and differences in understanding, and generate new ideas. Plurality. A decision that is reached whereby the largest block in a group decides, even if a majority is not achieved. This method is generally used when the number of options nominated is more than two. Dictatorship. is when one person makes the decision for the whole group. Delphi Technique is a way of letting everyone in the group give their thoughts about what should be in the product while keeping them anonymous. When you use the Delphi technique, everybody writes down their answers to the same questions about what the product needs to do and then hands them into a moderator. The questions could be about specific features that the product should have. Questionnaires and surveys are written sets of questions designed to quickly accumulate information from a large number of respondents. Questionnaires and/or surveys are most appropriate with varied audiences, when a quick turnaround is needed, when respondents are geographically dispersed, and where statistical analysis is appropriate. Document analysis is used to elicit requirements by analyzing existing documentation and identifying information relevant to the requirements. There are a wide range of documents that may be analyzed to help elicit relevant requirements Benchmarking involves comparing actual or planned practices, such as processes and operations, to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance Prototyping is a method of obtaining early feedback on requirements by providing a working model of the expected product before actually building it. Since a prototype is tangible, it allows stakeholders to experiment with a model of the final product rather than being limited to discussing abstract representations of their requirements. Requirements documentation As Output
Requirements documentation describes how individual
requirements meet the business need for the project. Requirements may start out at a high level and become progressively more detailed as more about the requirements is known Requirements Traceability Matrix As Output The requirements traceability matrix is a grid that links product requirements from their origin to the deliverables that satisfy them. The implementation of a requirements traceability matrix helps ensure that each requirement adds business value by linking it to the business and project objectives. Project Scope Statement As Output The project scope statement is the description of the project scope, major deliverables, assumptions, and constraints. The scope statement tells you what you have to do Product scope Deliverables Product acceptance criteria What is not part of the project Constraints and assumptions Create WBS subdividing the major project deliverables and project work into smaller, more manageable components • A WBS is a deliverable‐oriented grouping of the work involved in a project that defines the total scope of the project • WBS is a foundation document that provides the basis for planning and managing project schedules, costs, resources, and changes Decomposition Decomposition is a technique used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts. The work package is the work defined at the lowest level of the WBS for which cost and duration can be estimated and managed. Scope Baseline As Outputs • Project scope statement: The project scope statement includes the description of the project scope, major deliverables, assumptions, and constraints. • WBS: The WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables • WBS dictionary : The WBS dictionary is a document that provides detailed deliverable, activity, and scheduling information about each component in the WBS Control Scope
Controlling changes to the project scope
Variance is the diff between planned and actual
performance Variance analysis Variance analysis is a technique for determining the cause and degree of difference between the baseline and actual performance. Project performance measurements are used to assess the magnitude of variation from the original scope baseline. Validate Scope Validate Scope is the process of formalizing acceptance of the completed project deliverables. The key benefit of this process is that it brings objectivity to the acceptance process and increases the chance of final product, service, or result acceptance by validating each deliverable. Accepted Deliverables
Deliverables that meet the acceptance criteria are
formally signed off and approved by the customer or sponsor.