Human Computer Interaction Understanding Task Analysis
Human Computer Interaction Understanding Task Analysis
1
Learning Outcomes
If you have mastered this topic, you should be able to use the
following terms correctly in your assignments and exams:
•Task analysis
•Hierarchical task analysis
Task Analysis
• The starting point is a user goal, then examined the main tasks
associated with achieving that goal. Where appropriate, these
tasks are subdivided into subtasks
• Start with the overall goal (verb-noun pair), e.g. “Use email”,
“Print a letter”
• Break these down into meaningful subgoals/tasks (asking how
question)
• Break down subgoals further until reach an appropriate
stopping point
Procedure for carrying out
Hierarchical task analysis