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    Reading: T e L Inspections

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    Larisa
    The document discusses a hotel inspector reporting on an inspection of the Royal Oak Hotel. The inspection form shows the inspector rated several areas of the hotel including the entrance, carpets, furniture, service, bedrooms, bathrooms, hygiene, food storage, and appliances. The ratings ranged from satisfactory to excellent. The document then prompts working in groups to manage the Royal Oak Hotel and plan how to refurbish it and advertise the changes using the provided budget.

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    Reading: T e L Inspections

    Uploaded by

    Larisa
    5 views2 pages
    The document discusses a hotel inspector reporting on an inspection of the Royal Oak Hotel. The inspection form shows the inspector rated several areas of the hotel including the entrance, carpets, furniture, service, bedrooms, bathrooms, hygiene, food storage, and appliances. The ratings ranged from satisfactory to excellent. The document then prompts working in groups to manage the Royal Oak Hotel and plan how to refurbish it and advertise the changes using the provided budget.

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    4, calls

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    The document discusses a hotel inspector reporting on an inspection of the Royal Oak Hotel. The inspection form shows the inspector rated several areas of the hotel including the entrance, carpets, furniture, service, bedrooms, bathrooms, hygiene, food storage, and appliances. The ratings ranged from satisfactory to excellent. The document then prompts working in groups to manage the Royal Oak Hotel and plan how to refurbish it and advertise the changes using the provided budget.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    5 views2 pages

    Reading: T e L Inspections

    Uploaded by

    Larisa
    The document discusses a hotel inspector reporting on an inspection of the Royal Oak Hotel. The inspection form shows the inspector rated several areas of the hotel including the entrance, carpets, furniture, service, bedrooms, bathrooms, hygiene, food storage, and appliances. The ratings ranged from satisfactory to excellent. The document then prompts working in groups to manage the Royal Oak Hotel and plan how to refurbish it and advertise the changes using the provided budget.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 2

    reading t e l inspections

    1.5 What kind of things do you think hotel inspectors check? What questions
    do they ask?
    n Read the article below and complete the
    table.
    area check
    concierge s
    restaurant
    room
    service
    bedroom
    bathroom

    B u s i n e s s Tr a v e l

    From Bu siness Tra vel, 7 December


    L
    - - -
    E)H_o_t_el_
    f_ac_il_iti_
    e_s
    c_!! 1Read the article again and answer these
    questions. 1 Why would a hotel manager want to be
    f I

    2inspected?
    Does the manager know about the inspection in advance? J / c c< . . ,

    3 What happens if a hotel fails the test? ( l

    4 Where does Mr Smith work?


    5 About how many hotels does Mr Smith inspect each
    year?
    6 Why doesn't he give them a tip?
    listening
    A hotel inspection
    1 8 Listen to a hotel inspector report on the Royal Oak Hotel and
    complete the inspection form.

    Po Satisfactory Excellent
    or
    entrance
    signs and notices
    D D D
    carpets D D
    - diness D
    •urniture D D
    service
    D D
    D
    D D

    D
    "'ygiene D
    •ood storage D D
    :::opliances D
    t
    i D
    n D D
    g
    s
    D
    nen D D D
    D D
    (
    : 'L '-f -:; .-..) r i" c,
    c l
    speaking 1 9 Work in groups. You manage the Royal Oak Hotel and have
    D £300,000
    to D it. Look at the inspection form above and the information on
    refurbish
    rriiture
    page 109. Decide what you would do to the hotel and how you would
    D D D
    advertise it.
    >·
    1Nr1t1n 20 Write a description of the refurbished Royal Oak for a travel
    guide.
    g D D D
    • e'1
    29
    D D D

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