Aarohan 3.

0
BD Directorate

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Post Office Aadhaar
Centres

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Background

Security concerns raised by the Hon’ble Supreme Court about unauthorized leakage
of Aadhaar data by private operators

Meeting held in PMO in Sept-2017 towards setting up Aadhaar centres in Banks and
Post Offices by phasing out private agencies

Mandate given to DoP to open Aadhaar Enrolment centers in Post Offices pan India
for both enrolment and updation

Government provided fund of Rs. 200 crore in Oct-17 for procurement of Aadhaar
Enrolment kits

First Aadhaar enrolment cum updation centre opened in June 2017 at Lucknow
GPO

DoP procured 13,352 Aadhaar Enrolment kits & made 13,352 Aadhaar Centres
operational by Sept 2018
Objectives

Fulfilling the vision of the Government to

provide Citizen Centric services in the
vicinity of the citizens by providing
enrolment/mandatory biometric updation
services and updating demographic/biometric
Aadhaar data in case of any change/mis-
match.

Revenue generation for the Department through

large scale enrolment/updation services through
Post Office Aadhaar Centres.

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 Aadhaar Transactions: Targets Vs Achievements

No. Of Target ( in
Achievement Target yet to be %
Circle Name Aadhaar Lakhs) till 31.12.2019 ( achieved achievement Rank
Centres in Lakhs) (in lakhs) till 31.12.2019

Andhra Pradesh 578 65.67 15.04 50.63 22.90 1

Uttar Pradesh 1425 161.88 27.77 134.11 17.15 2

Delhi 261 29.65 4.75 24.9 16.02 3

Karnataka 869 98.72 13.03 85.69 13.20 4

Assam 216 24.54 2.37 22.17 9.66 5

Madhya
Pradesh 473 53.72 4.52 49.2 8.41 6

Jharkhand 207 23.52 1.88 21.64 7.99 7

Rajasthan 600 68.16 5.02 63.14 7.37 8

Punjab 503 57.14 3.9 53.24 6.83 9

Maharashtra 1293 146.88 9.82 137.06 6.69 10

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 Aadhaar Transactions: Targets Vs Achievements
No. Of Achievement as Target yet to % achievement
Circle Name Aadhaar Allotted Target on 31.12.2019 be achieved as on Rank
( in Lakhs)
Centres ( in Lakhs) (in lakhs) 31.12.2019

Uttarakhand 214 24.31 1.3 23.01 5.35 11

West Bengal 1116 126.78 6.45 120.33 5.09 12
Gujarat 878 99.74 4.84 94.9 4.85 13
Telangana 266 30.22 1.28 28.94 4.24 14
Odisha 473 53.73 2.27 51.46 4.22 15
North East 122 13.86 0.43 13.43 3.10 16
Tamil Nadu 1435 163.02 4.9 158.12 3.01 17
Bihar 582 66.12 1.88 64.24 2.84 18
Himachal Pradesh 254 28.85 0.73 28.12 2.53 19
Haryana 289 32.83 0.68 32.15 2.07 20
Chhattisgarh 161 18.29 0.3 17.99 1.64 21
J&K 87 9.88 0.09 9.79 0.91 22
Kerala 1050 119.28 0.91 118.37 0.76 23
Total 13,352 1516.79 114.16 1402.63 7.53 6
Overall Trend 2019-20 ( April-19 to Dec-19)
Figures in Lakhs
14.00 13.11 13.05
12.44 12.69
11.69
12.00 11.21

10.00

8.00 7.32
Enrolments
5.55 Updations
6.00
4.74

4.00 3.13 3.17 3.12

2.93 2.77 2.74
1.88
2.00 1.34 1.38

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0.00
Apr/19May/19 Jun/19 Jul/19 Aug/19 Sep/19 Oct/19 Nov/19 Dec/19
Circle-wise performance in the last 30 Days ( As on 06.01.2020)

% of
No. of “NIL” % of NIL
Aadhaar % of Aadhaar Aadhaar
Sl no. Name of Circle Aadhaar Enrolments/U performing
Centres active Centres active Centres
Centres pdates Centres
inactive

1 Andhra Pradesh 578 515 89 11 27 4.6

2 Assam 216 169 78 22 29 13.4

3 Bihar 582 261 45 55 158 27
4 Chhattisgarh 161 90 56 44 50 31
5 Delhi 261 157 60 40 24 9.1
6 Gujarat 878 790 90 10 157 17.8
7 Haryana 289 239 83 17 148 51.2
Himachal
8 254 220 87 13 63 24.8
Pradesh
9 J&K 87 12 14 86 8 9.1
10 Jharkhand 207 170 82 18 43 20.7
11 Karnataka 869 769 88 12 125 14.3
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12 Kerala 1050 886 84 16 602 57.3
Circle-wise performance in the last 30 Days ( As on 06.01.2020)

% of
% of Aadhaar Nil % of NIL
No. Of Aadhaar Aadhaar Aadhaar
Sl no. Name of Circle Centres Enrolments/ performing
Centres Centres active Centres
inactive Updates Centres
active

13 Madhya Pradesh 473 371 78 22 104 21.9

14 Maharashtra 1293 1056 82 18 137 10.6

15 North East 122 36 30 70 8 6.5

16 Odisha 473 417 88 12 173 36.6

17 Punjab 503 427 85 15 49 9.7

18 Rajasthan 600 520 87 13 169 28.2

19 Tamil Nadu 1435 1244 87 13 334 23.3

20 Telangana 266 171 64 36 36 13.5

21 Uttar Pradesh 1425 1148 81 19 201 14.1

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22 Uttarakhand 214 122 57 43 54 25.2

23 West Bengal 1116 647 58 42 175 15.7

Total 13352 10437 78 22 2240 16.7

Way forward for enhancement of Enrolment/Updation transactions

 100% activation of all Aadhaar Centres.

Deployment of trained GDS/MTS in Aadhaar Centres by organizing regular training

courses (including refresher courses) in co-ordination with RO UIDAI.

 Consolidation of Aadhaar Centres from smaller post offices to the bigger POs.

 Extension of Aadhaar Centres working hours and keeping the Centres functional on
weekends/holidays as per convenience of the public.

 Giving wider publicity for creating awareness through display of permanent

signboard at Post Offices where Aadhaar centres are located.

 Organizing special camps in schools/colleges/educational institutions/Aanganwadis

etc.

 Reviewing & monitoring the performance of every Aadhaar Centre for focusing on
the non-performing centres.
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 Booking of revenue received through enrolments/updations under appropriate

head of account.
Post Office Passport Sewa Kendra

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 Journey of Post Office Passport Seva Kendras
 Before the project: Only 77 Passport Seva Kendras (managed by the MEA)
concentrated mainly in the major cities causing inconvenience in terms of time,
efforts and expenses to citizens in far flung areas.

 Department of Posts (DoP) and Ministry of External Affairs (MEA) mutually agreed
for leveraging the vast network of Post Office as Passport Seva Kendras in order to
provide passport services by setting up 491 POPSKs.

 The pilot project for this joint venture commenced on 25th January, 2017 at
Metagali Post Office Mysuru, Karnataka and at Dahod Head Post Office, Gujarat.

 After implementation of project:. 424 POPSKs have been made operational with a
comprehensive coverage in 25 States/7 UTs which includes 65 of the aspirational
districts.

 Around 42 lakh applications have been processed in Post Office Passport Seva
Kendras till 31.12.2019 with revenue accrual of more than Rs. 138 crores.
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 Post Office Passport Seva Kendras
• Total number of Post Office Passport Seva Kendras
opened till 31.12.2019 – 424
• Total number of PSK operated by MEA- 93
• The footfall for the passport services is totally
appointment based.
• Target given by the Hon’ble MoC : To open POPSKs in
all 115 Aspirational Districts by March-2020
• Target achieved upto Dec-2019: 65 POPSKs opened
in Aspirational Districts.
• Target to be achieved: POPSKs to be opened in
remaining 50 Aspirational Districts. 13
 Circle wise number of POPSKs opened in aspirational districts
S.No Name of Circle Aspirational districts No. of POPSKs opened in aspirational districts No. of POPSKs to be opened

1. Andhra Pradesh 3 3 0

2. Assam 7 4 3

3. Bihar 13 12 1

4. Chhattisgarh 10 2 8

5. Gujarat 2 2 0

6. Haryana 1 0 1

7. Himachal Pradesh 1 0 1

8. Jammu & Kashmir 2 1 1

9. Jharkhand 19 11 8

10. Karnataka 2 1 1

11. Kerala 1 0 1

12. Madhya Pradesh 8 3 5

13. Maharashta 4 2 2

14. North East 6 0 6

15. Odisha 8 5 3

16. Punjab 2 2 0

17. Rajasthan 5 3 2

18. Tamilnadu 2 2 0

19. Telangana 3 1 2

20. Uttar Pradesh 8 4 4

21. Uttarakhand 2 2 0

22. West Bengal 6 5 1

Total 115 65 50
 Action Points
 Revenue accrued from Feb-2018 to March-
2019 – Rs. 64.86 Cr. ( approx.)

 Revenue received from MEA - Rs. 41.59 Cr.

 Deductions made by MEA on account of

deficient House Keeping, Security & manpower-
Rs. 22.69 Cr.

 Circles to ensure availability of requisite house

keeping, manpower & security in all POPSKs as10
per the MoU.
Gangajal

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 Journey of Gangajal sale/distribution through Post Offices

 10.07.2016: Commencement of sale/distribution of Gangajal sourced from

Rishikesh & Gangotri through Post Offices

 01.01.2019: Distribution/sale of 250ml Gangajal bottle sourced only from Gangotri

started through Post Offices.

 Initially sale/distribution of Gangajal bottles was started through HO’s , GPO’s and
online through e-Post office Portal

 The Sale/Distribution of Gangajal bottles extended to 3233 Post Offices in addition

to existing 838 HO’s/GPO’s. Now the Sale/Distribution of Gangajal Bottles is being
done through 4071 Post Offices across the country

 The Gangajal bottles are also made available through online portals i.e. e-
Commerce Portal and e-Post office

 October 2019- the distribution/sale of Gangajal Bottles with new label/wrapper

started
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 Gangajal
Target Achievement till Achievement
Dec,2019

Gangajal distribution Sale/Distribution of 136%

from 3000 Post Offices Gangajal Bottles from
by March 2020 4071 Post Offices

Note:
• Total number of Gangajal Bottles supplied w.e.f. 01.04.2019 to 31.12.2019 - 3,09,984
• Collection of Gangajal has been stopped from 28.10.2019 due to closure of Gangotri
dham and will resume in the month of May 2020
• Stock of 2,16,000 bottles of gangajal is available in Uttrakhand circle as on date.
 Target achieved for Gangajal

Target allotted to Circles (No. of Post Achievement (Number of post

S.No Name of Circle Offices) offices) % achievement

1 Andhra Pradesh 100 159 159

2 Assam 50 70 140
3 Bihar 200 262 131
4 Chhattisgarh 100 112 112
5 Delhi 100 114 114
6 Gujarat 200 236 118
7 Haryana 50 71 142
8 Himachal Pradesh 50 69 138
9 Jammu & Kashmir 30 40 133
10 Jharkhand 100 114 114
11 Karnataka 300 446 149
12 Kerala 200 253 127
13 Madhya Pradesh 100 144 144
14 Maharashtra 100 244 244
15 North East 30 40 133
16 Odisha 100 148 148
17 Punjab 50 74 148
18 Rajasthan 100 147 147
19 Tamilnadu 300 349 116
20 Telangana 100 137 137
21 Uttar Pradesh 300 430 143
22 Uttarakhand 50 64 128
23 West Bengal 300 348 116
Total 3060 4071 133
 Supply and Sale figures for Gangajal w.e.f 01.04.2019 to
30.11.2019
Sl. No. Name of Circle Number of Bottles supplied Number of bottles sold/distributed
1 Andhra Pradesh
2160 842
2 Assam
1680 1153
3 Bihar
32592 30316
4 Chhattisgarh
18720 17928
5 Delhi
19056 10632
6 Gujarat
23712 22159
7 Haryana
6960 2300
8 Himachal Pradesh
7440 3981
9 Jammu & Kashmir
1920 384
10 Jharkhand
13440 13587
11 Karnataka
1200 2682
12 Kerala
1440 8736
13 Madhya Pradesh
24912 8756
14 Maharashtra
7200 4943
15 North East
1200 1282
16 Odisha
27360 16421
17 Punjab
2400 896
18 Rajasthan
9600 5245
19 Tamilnadu
12000 16247
20 Telangana
1920 794
21 Uttar Pradesh
31680 13204
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Uttarakhand 4752 1977
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West Bengal 24960 22430
Total 278304 206895
 Way Forward

 All Circles to ensure availability of Gangajal in all identified Post Offices.

Adequate stock of Gangajal may be maintained by making regular requisition
with the Nodal Circle i.e. Uttarakhand Circle.

 Uttrakhand Circle to ensure adequate stock of Gangajal and ensure adequate

supply to all Circles.

 All Circles to ensure publicity/promotion of Gangajal

 Installation of temporary stalls at premises of Post Offices on

Mahashivratri/Srawan Maas and such other religious
festivals/Occasions and Special Camps/Melas/drives at Panchayat level
during SB/Bima Mela/Bachat Gram Mela in Post Offices across the
Circle.

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