GEM ENGSERV PVT LTD

GEM - AT A GLANCE

• Founded in 2009
• HQ at CBD Belapur, New Mumbai
• 150+ clients
• 300+ employees
• Departments;
QTO For Gilbane Federal
Quantity Estimation and Cost management
Rebar Detailing & BBS
Quality Management & Third-Party QC Services
Contract Management
Project Management Consulting (PMC)
Expert Advisory Services Management
Research & development of software and Apps
 VALUES

Customer Focus
Ownership
Respect for Individual
Integrity
Value creation through competence
 GEM ENGSERV PVT. LTD.
ORGANIZATION CHART
Director Director
Mohana Raje Shashank Vaidya

COO
Sanjiv Anand
Management Representative
Business Development Regional Manager (North) Chetan Ingale
Dhawal Vaidya Sameer Sharma

Research &
Development

Quantity Quality PMC & Site Rebar Other Tech

QTO (Gilbane) Management Contracts Services
Estimation Services Detailing
Santosh Sonde Hemant Mohana Raje Shashank
Pranita Kale Shailesh Mirkar Ranjit Patil Vaidya
Sonawane

Support Services
(Accounts, HR, IT, Admin)
Swapnil Ghosalkar
 GEPL-Support Services

HOD-SS
Swapnil
Ghosalkar
(GM Finance)

Asst.
HR Manager Manager
Manager- IT Manager
Chetan Accounts
Admin Amit Jadhav
Khambe Durga Nikam
Nilima
Merchande

Executive IT Asst. Officer

Ashish Madvi Manager Accounts
Accounts Chandrakant
Mukesh Shivadekar
Chaudhary
 GEM – CORPORATE GOALS

GEM ENGSERV - CORPORATE GOALS

APRIL 2019 - MARCH 2020
KEY PERFROMANCE WEIGHTAGE
SN GOAL OPERATIONAL OBJECTIVES TARGET ACHIEVED SCORE
INDICATORS IN %

1 TURNOVER TO ACHIEVE REVENUE TURNOVER Rs. LAKHS 2500.00 30.00 0.00 0.00

2 PROFITABILITY TO IMPROVE THE BOTTOMLINE PROFIT BEFORE TAX % 10% 35.00 0.0% 0.00

3 CUSTOMER ENHANCE CUSTOMER SATSIFATCION CSI ON A SCALE OF 1-10 8.00 15.00 0.00 0.00

WO VALUE FROM NEW CLIENTS Rs. LAKHS 800.00 15.00 0.00 0.00
4 GROWTH POTENTIAL
TO ADD NEW CLIENTS NOS. OF NEW CLIENTS 40.00 5.00 0.00 0.00

100.00 0.00
 CODE OF CONDUCT
Gem Employees shall;
Maintain;
• Professional behavior,
• Discipline
• Confidentiality

GEM strictly prohibits alcohol, smoking and drug use in office premises

• GEM endeavors to provide a healthy workplace for employees.

• Smoking is strictly prohibited in all areas inside the office premises, including toilets, pantry, corridors, landings,
and stairwells.
• Smoking is permitted only if any smoking zone is earmarked for the purpose.
• Consumption of alcoholic beverages or any other intoxicants is strictly prohibited within the premises of the
company.
• Visitors on the premises of the company are also required to observe this rule and their host should ensure
compliance.
 ATTENDENCE & LEAVE MANAGEMENT
• Attendance and Leaves (Refer LVM User Manual for details)

• Biometric tool for HO employees

• Regular timesheet submission in LVM app.
 LEAVE WITH WAGES

• All employees of GEM are eligible for Paid leaves as below;

1. Employee - 2.25 paid leaves per month
2. Consultants - 2 paid leaves per month
3. Apprentice - 2.25 paid leaves per month

• Employees and Trainees can apply paid leaves after 90 days from Date of Joining

• Maternity leave applicable as per Maternity Benefit Act, 2017 (excluding employees covered under
ESI Scheme)

• Accumulation;
1. Employees - 45 leaves
2. Consultant – No accumulation

• Approval of leave is at the discretion of the supervisor

 TRAINING & DEVELOPMENT AT GEM

• Enhancing competence to create value

• Need based training modules
• Training opportunities through external training
• All HODs and senior employees are also encouraged to develop at
least one topic in which they can conduct training programs and be
treated as subject matter experts.
 PERFORMANCE MANAGEMENT AT GEM

• PLP Principle is based on the employees taking ownership of both the profit and loss of GEM.
• The CTC has two parts; one is the Fixed Salary and other variable salary called ‘Performance Linked Pay’
(PLP).
• The PLP actually paid to the employee depends on the Employee performance score, referred as ‘actual
PLP’.
• The one which is communicated to employee is referred as ‘Base PLP’.
• The actual PLP may be either less or more than the base PLP.
• Actual PLP to be paid to the employee is calculated at the end of every financial year
• The employee’s performance score is calculated using the following formulae:

Employee performance score = GEMSCORE* Wg + DEPSCORE * Wd + INDSCORE* Wi {for employees at HO}

Eligibility for PLP:

• The employee shall be in the employment of GEM for a minimum period of twelve months.
• The employee shall be on the payroll of GEM on the 31st March of the said financial year
• The employee shall have no charges pending against him/her for misbehavior, fraud or corruption
 (SCENARIO 'A') Profit Before
Tax is more than or equal to
Zero (Profit)
Let the PLP of an individual
Rs. 25,000/- (Base PLP)
 
GEM Score for the financial
year 2017-18 - 94%
 
•Let's calculate PLP for the
office-based employee:
Weightage of Gem : 10%
Weightage of Vertical : 70%
Weightage of Individual :
20%
 
•Let the vertical score 98%
and Individual rating 120%
then the calculation is….
=((0.94
•Empl *0.1)+(
oyee 0.98*0
perfor .7)+(0.
mance 2*1.2))
score 102   *100

SOME WORKED OUT EXAMPLES

•Calcul =(2500
ated 0*102)
PLP 25,500   /100
 
•Therefore PLP payable
Rs.25,500/-

(SCENARIO 'B') Profit Before

Tax of GEM is negative
(Loss)
•Calcul
ated AS CALCULATED IN
PLP Rs. SCENARIO 'A'
 
•Let
the
Aggre
gate
Calcula
ted 8,500,
PLP Rs. 000    
•Loss (2,700,
Rs. 000)    
•Aggr =(8500
egate 000-
actual 5,800, 27000
PLP Rs. 000   00)
•Actua =(5800
l PLP 000/85
of 00000)
Individ *2550
ual Rs. 17,400   0
 
•Therefore PLP payable
Rs.17,400/-
 
(SCENARIO 'C') Profit Before
Tax of a Department is
negative (Loss)
•Calcul
ated AS CALCULATED IN
PLP Rs. SCENARIO 'A'
 
•Let
the
Aggre
gate
Calcula

(SCENARIO 'A') Profit Before Tax is more than or equal to Zero (Profit)
ted
PLP of
the
depart
ment 1,200,
Rs. 000    
•Loss
(Depar
tment) (300,0
Rs. 00)    
•Aggr =(1200
egate 000-
actual 900,00 30000
PLP Rs. 0   0)
•Actua
l PLP =(9000
of 00/120
Individ 0000)*

Let the PLP of an individual Rs. 25,000/- (Base PLP)

ual Rs. 19,125   25500
 
•Therefore, PLP payable
Rs.19,125/-

GEM Score for the financial year 2017-18 - 94%

 

•Let's calculate PLP for the office-based employee:

Weightage of Gem : 10%
Weightage of Vertical : 70%
Weightage of Individual :20%
 

•Let the vertical score 98% and Individual rating 120% then the calculation is….

=((0.94*0.1)+(0.98*0.7)+(0.2*1.2))
•Employee performance score 102   *100

•Calculated PLP 25,500   =(25000*102)/100

 
•Therefore PLP payable Rs.25,500/-
 (SCENARIO 'B') Profit Before
Tax of GEM is negative
(Loss)
•Calcul
ated AS CALCULATED IN
PLP Rs. SCENARIO 'A'
 
•Let
the
Aggre
gate
Calcula
ted 8,500,
PLP Rs. 000    
•Loss (2,700,
Rs. 000)    
•Aggr =(8500
egate 000-
actual 5,800, 27000
PLP Rs. 000   00)
=(5800
•Actua 000/85
l PLP of 00000)
Individ *2550
ual Rs. 17,400   0

WORKED OUT EXAMPLES(CONTD..)

 
•Therefore PLP payable
Rs.17,400/-

(SCENARIO 'B') Profit Before Tax of GEM is negative (Loss)

(SCENARIO 'C') Profit Before Tax of a Department is negative (Loss)

•Calculated PLP Rs. AS CALCULATED IN SCENARIO 'A'

•Calculated PLP Rs. AS CALCULATED IN SCENARIO 'A'
 
 

•Let the Aggregate Calculated PLP 8,500,0

Rs. 00    
•Let the Aggregate Calculated PLP 1,200,0
of the department Rs. 00    
(2,700,
•Loss Rs. 000)     (300,00
•Loss (Department) Rs. 0)    

5,800,0 •Aggregate actual PLP Rs. 900,000   =(1200000-300000)

•Aggregate actual PLP Rs. 00   =(8500000-2700000)
•Actual PLP of Individual Rs. 19,125   =(900000/1200000)*25500
•Actual PLP of Individual Rs. 17,400   =(5800000/8500000)*25500
   

•Therefore PLP payable Rs.17,400/- •Therefore, PLP payable Rs.19,125/-

 Salary & Increment
Who joins on or before 30th September will get salary increment as per regular increment cycle and if anyone joins on or
after 1st October will receive salary increment in next year’s increment cycle. For e.g

• Case No.1 –
• 1 Date of Joining : 1st August 2018
• 2 CTC : Rs. 5,00,000/-
• 3 Increment % : 9%
• 4 Increment will be counted from 1st August 2018 to 31st March 2019 i.e 8 months
• 5 The increment calculation will be : Rs. 5,00,000 / 12 months* 8 months * 9% = Rs. 30,000/-
• 6 Therefore revised CTC will be Rs. 5,30,000/-

• Case No.2 –
• 1 Date of Joining : 1st October 2018
• 2 CTC : Rs. 5,00,000/-
• 3 Increment % : 9%
• 4 Increment will be counted from 1st October 2018 to 31st March 2020 i.e 18 months
• 5 The increment calculation will be : Rs. 5,00,000 / 12 months* 18 months * 9% = Rs. 67,500/-
• 6 Therefore revised CTC will be Rs. 5,67,500/-
 Working Hours and Holidays
Hours of Work
• We follow a combination of five- and six-day weeks and the regular workday will be 9 hours [inclusive of a
break for lunch] The weekly-off days would be Sunday.
• However, the weekly-off days and office timings may vary in accordance with the operational
requirements. The General office timings are 9.30 AM to 6.30 PM. In the case of working in shifts, the
concerned HOD will decide appropriate shift timings.
Flexible Working Hours
• Depending on job requirements and special circumstances, there may be a need for flexibility in timings.
The concerned HOD and employee will work out mutually agreeable schedules.
Compensatory Off
• Employees who work on weekly offs and holidays are eligible to avail compensatory offs. The following
conditions apply: On prior approval from the respective TL/Manager or Functional Head
• Compensatory Offs should be taken within 2 months form the non-working day/ holiday worked
• Not more than 2 compensatory off days can be taken in a month
Holidays
• GEM HO based employees shall follow below a list of holidays for the calendar year declared before the
beginning of the calendar year. Site-based employees shall follow holidays as decided and declared by the
client for the calendar year.
Prevention of Sexual Harassment at Workplace (POSH)

• Sexual harassment would mean and include any of the following:

• Unwelcome sexual advances, requests or demand for sexual favors, either explicitly or implicitly, in
return for employment, promotion, examination or evaluation of a person towards any company
activity.
• Unwelcome sexual advances involving verbal, non-verbal, or physical conduct such as sexually colored
remarks, jokes, letters, phone calls, e-mail, gestures, showing of pornography, lurid stares, physical
contact or molestation, stalking, sounds, display of pictures, signs, verbal or non-verbal
communication which offends the individual’s sensibilities and affect her/his performance.
• Eve teasing, innuendos and taunts, physical confinement against one's will and likely to intrude upon
one's privacy.
• Act or conduct by a person in authority which creates the environment at workplace hostile or
intimidating to a person belonging to the other sex.
• Conduct of such an act at the workplace or outside in relation to an Employee of Gem Engserv Private
Limited, or vice versa during employment.
• Any unwelcome gesture by an employee having sexual overtones
 COMPLAINT REDRESSAL COMMITTEE

• A Committee is constituted by the Management to consider and redress complaints of Sexual

Harassment. The names of the Chairperson and Members of the Committee are available on the
DMS and can be accessed to all.
• As per the guidelines of The Supreme Court, the POSH Committee for GEM Engserv is;

Name Designation
Pranita Kale President
Shobha Panaskar Secretary
Purva Ingle Member
Durga Nikam Member
Nilima Merchande Member
Swapnil Ghosalkar Member
 GRIEVANCE REDRESSAL

• Any employee of GEM should approach the HOD who shall attempt to resolve it.
• If resolution does not take place, the employee can communicate his/her grievance through email
Or facility provided in the LVM app to the HR. Refer user manual of LVM
• The LVM App provides the following options for the employees to register their grievances:
Policy related grievance
Salary disbursement related
Roles and Responsibility related
Related to working conditions (Health, safety, and hygiene)
Related to interaction with colleagues, clients, supervisors, sub-consultants
Related to facilities, logistics, travel, reimbursement, etc.
Sexual harassment-related
Leave
Any other
 What is ISO?

• ISO is the International Organization of Standardization

• ISO is an organization that develops standards for use worldwide to help

companies better manage themselves

• ISO 9001:2015 outlines criteria for a Quality Management System (QMS)

Quality Management Principles of ISO 9001:2015 new picture
 GEM QMS

• Krystal DMS- Centralized Data storage

• Standard operating Processes
• COR SOPs- 10 Nos
• HRM SOPs- 8 Nos
• ITM SOPs- 1 Nos DMS- SOP-All Folder
• FIN SOPs- 5 Nos
• BDM SOPs- 4 Nos
• OPS SOPs- 11 Nos
• Formats: belong to SOPs DMS- SOP-Formats Folder
• Records: During Operation generated documents
• Quality Manual
• Quality Policy
 Just in case you wish to leave GEM
Notice of Resignation

• Acceptance of Resignation
• Fulfillment of Notice period
• Notice period Waive off
• No paid leave during notice period
• Encashment of leaves
• Surrender of company belongings
• Gratuity shall be paid as per applicable law
• Relieving letter
• No due Certificate
• Full and final settlement of dues