Perils and Pitfalls of Leading Change
Perils and Pitfalls of Leading Change
Perils and Pitfalls of Leading Change
Leading Change
Was Oliveira ready for the job ?
Collaboration
Collaboration Teamwork
Teamwork
Oliveira wasn’t
Oliveira wasn’t ready
ready for
for the
the job
job but
but
could have
could have been
been provided
provided hehe
followed some
followed some strategies
strategies
Considering different
Considering different opinions
opinions Change Management
Change Management
2
Leadership and Development Strategy
3
What changes should Oliveira implement ?
Positive Work
Positive Work Environment
Environment
Improve Operational
Improve Operational Efficiency
Efficiency Change store
Change store aesthetics
aesthetics
4
Approach in leading the turnaround process
Current
Problem Solution
Approach
Ignored subtle signs that gave Employees were not smiling and Build better relations and investigate as
an insight to employee morale happy about how things were to why the employees are dissatisfied.
5
Prado’s reaction and why wasn’t Oliveira fired ?
Prado’s reaction
• Prado was a great mentor and a catalyst of personal development
• Understood that this was experience for Oliveira was crucial to build managerial and leadership skills
• Did not react but responded, made sure Oliveira wasn’t nervous or adversely impacted by his feedback