Intercultural Communication

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Intercultural

Communication
Group 3

1. Annisa Putri Wardana


(201912500530)
2. Fitri Amelia (201912500481)
3. Ika Novia Puspita (201912500426)
4. Indah Cahyani (201912500461)
5. Mega Chasmita Dewi
(201912500444)
6. Paul Dwi Ghalib Hisyam
(201912500433)
7. Puji Ayu Wardhani (201912500451)
8. Puspita Ayu Paramitha
(201912500452)
Intercultural Communication
Intercultural Communication is the verbal and non verbal
interaction between people from different cultural backgrounds.
Basically, Inter- is a prefix that means between and cultural means
a culture. So, Intercultural Communication is the communication
between cultures. Sometimes, this is used to describe a single
person trying to interact in a foreign environment but more often, it
is a two-way street, where people from both cultures are trying to
improve their communication.

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Barriers to Intercultural Communication

1. Attitude 4. Interpretation
2. Perception 5. Culture Shock
3. Stereotype 6. Non-Verbal Behavior
Culture Learning
The process of cultural learning can be helped
along by experience, reflection and training.
Intercultural training not only provides
information but also develops skills, and
encourages attitudes to enable people to
progress along the cultural learning curve.
Dealing with Difference
The skill of dealing with differences has
become a vital skill. Whatever life you hope
to lead it is guaranteed that at some point
you will have to work out how to cope with
people who act and think in ways that
fundamentally different to your own.
Improving Intercultural
Communication

It is essential that people research the cultures and communication


conventions of those whom they propose to meet. This will
minimize the risk of making the elementary mistakes. It is also
prudent to set a clear agenda so that everyone understands the
nature and purpose of the interaction. In interactions with people
from foreign cultures, a person who is interculturally competent
understands the culturespecific concepts of perception, thinking,
feeling, and acting. The basic requirements for intercultural
competence are
1. Break the Assumptions
Everyone makes or has assumptions about others.
Assumptions are beliefs rather than objective truth
and are usually influenced by a number of
subjective factors.

For intercultural communication to truly


work, people need to assess their assumptions and
ask themselves why they hold those ideas or
beliefs. By doing so and even openly examining
them with others, the initial barrier to intercultural
communication is overcome.
2. Empathise 3. Involve
In order to come to Involving others in tasks or
appreciate and understand decision making empowers
people from different and builds strong
cultures, empathy is vital. relationships. Using
Through putting yourself intercultural diversity is in
in someone else's shoes essence a more creative
you come to see or approach to problem
appreciate their point of solving as it incorporates
view. different points of view.
4. Discourage Herd Mentality 5. Avoid Insensitive Behavior

Herd mentality refers to a closed and one People can and do behave in culturally insensitive
dimensional approach. Such a way of ways. By attacking someone's person, you attack
thinking curbs creativity, innovation and their culture and therefore their dignity. This can
advancement as people are restricted in how only be divisive.
to think, approach and engage with people Effective communication depends on the informal
or challenges. understandings among the parties involved that are
Intercultural communication can only based on the trust developed between them. When
flourish and therefore contribute if people trust exists, there is implicit understanding within
are encouraged to think as individuals, bring communication, cultural differences may be
their cultural influences to the table and overlooked, and problems can be dealt with more
share ideas that may be outside the box. easily. The meaning of trust and how it is developed
and communicated vary across societies. Similarly,
some cultures have a greater propensity to be
trusting than others.
THANK YOU!

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