Writing Persuasive Messages

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WRITING

PERSUASIVE
MESSAGES
CHAPTER 12
GROUP 7
U M M E A B E E H A J A F F E RY - 1 6 8 6 5
A N O O S H A FAT I M A
HUSSAIN MUSLIM - 17259
SAMREEN IQBAL
MANAHIL SALEEM - 17208
MUHAMMAD ABDULLAH NADEEM-
17374
UNDERSTANDING THE Pg
378

THREE- STEP WRITING


PROCESS FOR PERSUASIVE
MESSAGES
STEP 1: PLA NNING PERSUASIV E MESSA GES

Having a great idea or a great


product is not enough; you
need to be able to convince
others of its merits.
Persuasion is the attempt to change someone’s attitudes, beliefs, or acti
Pg
379
A. Analyzing The Situation

i. Clarify your purpose


ii. make sure you’re clear
about what you really
hope to achieve

To understand and categorize


audience needs, you should
refer to specific information
• Demographics
• Psychographics
• Motivation

B. Gathering Information
Pg
380
Pg
C. Selecting The Right Media And Channels 380

 Analyze the options available


 Make sure you would reach
the targeted number of
people
 Pick more than one medium,
in case needed

D. Organizing Your Information


 Focus on one central
opportunity
 Indirect approach-build
interest
 Direct approach if high
expertise and authority
Pg
381
ST E P 2 : W RI T I N G P ERS UAS I VE
M E SS A Gresponse?
Encourage ES
 Positive and polite language
 Respect for all cultures
 Sensitivity to organizational cultures
 Establish credibility

Identify Establish
Simple Objective
Information Common
Language Evidence
sources Grounds
Display
Willingness
Logical No Hard-
To Gain Trust
Arguments Audience’s Sell Tactics
Best Interest
Pg

STEP 3: COMPLETING PERSUASIVE MESSAGES 382

Evaluate Your Content!!!


 Judge your argument objectively
 DO NOT overestimate your credibility
 Make the designing elements complement
 Meticulous proofreading

Persuasive
Business
Persuasive Messages
Measures
Marketing And
Sales Messages
Pg
DEVELOPING 382

PERSUASIVE BUSINESS
MESSAGES
S T R AT E G I E S F O R
P E R S UA S I V E B U S I N E SS
M ESS A GYour
Framing E S arguments
 Balancing Emotional and Logical appeals
 reinforcing Your Position
 anticipating objections
Pg
I. Framing Your Arguments • Attention
383
AIDA Model • Interest
• Desire
• Action
II. Balancing Emotional and Logical Pg
384
appeals
Emotional Appeals
Emotional appeals attempt to connect with the reader’s feelings or sympathies.
Pg
Logical Appeals 385
Logical appeals are based on Avoid hasty
the reader’s notions of generalizations
reason; these appeals can
use;

To guard against faulty


• Analogy Avoid circular reasoning

logic; follow these


• Induction 
• Deduction Avoid attacking an
Pg

guidelines:
opponent
2. Reinforcing Your
386
Position Avoid oversimplifying a
complex issue
Choose your words carefully Avoid mistaken
to trigger the desired assumptions of cause and
responses. effect

3. Anticipating Avoid faulty analogies


Objections
Avoid illogical support
Even powerful persuasive
messages can encounter
audience resistance.
AVOIDING COMMON MISTAKES IN PERSUASIVE
COMMUNICATION Pg
 Using a hard sell. 388
 Resisting compromise.
 Relying solely on great arguments. 
 Assuming that persuasion is a one-shot e ort.
Pg
388

COMMON EXAMPLES OF PERSUASIVE


BUSINESS MESSAGES 
Requests for Action
Presentation of Ideas
Claims and Requests for Adjustment
PERSUASIVE REQUESTS FOR ACTIONS
Pg 388-
389

DIRECT APPROACH  INDIRECT APPROACH 

Introduce The Main Idea

Explain The Main Idea

Courteous Close
Good
Reasoning

Persuasive
Claims And
Requests
Adjustments
Confident
Facts And And
Figures Positive
Tone
PLANNING MARKETING AND
S A L E S M E SS A G E S Pg 390-
391

Assessing Analyzing
Audience Competitio
Needs n

Deterring
Anticipatin
Key Selling
g Purchase
Points And
Objections
Benefits
Pg
391
Step Assessing audience needs
1

PLANNING Step Analyzing competition


2
MARKETING
AND SALES Step Key selling points and
MESSAGES 3 benefits

Step Anticipating purchase


4 objections
Pg
392

Getting the readers


attention

Writing
Conventio
Motivating action
nal Building Interest
Marketing
and Sales
Messages

Increasing desire
Pg
393

SOCIAL MEDIA
PROMOTION
• Facilitate community building
• Listen at least as much as you talk
• Initiate and respond to conversations
within the community
• Provide information people want
• Identify and support your champions
• Be real
• The right times and in the right
places
Pg
395

MARKETING AND YOU MUST BACK “BAIT-AND-


ETHICS,
LEGAL
SALES MESSAGES UP YOUR CLAIMS SWITCH”
MUST BE TRUTHFUL WITH EVIDENCE ADVERTISING IS
AND NONDECEPTIVE ILLEGAL

COMPLIANS
AND
ETIQUETTE
MARKETING TO MESSAGES ARE CAN'T USE
CHILDREN ARE CONSIDERED IDENTITY WITHOUT
SUBJECT TO BINDING PERMISSION
SPECIAL RULES CONTRACTS IN MANY
STATES
THANKYOU!

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