PLANNING
AND
RECRUITING
RECRUITMENT GOALS
RECRUITMENT SOURCES
Recruitment And Selection
Process
The recruitment and selection process
is a series of hurdles aimed at
selecting the best candidate for the job.
After studying this chapter, you should be able
to:
1. List and discuss the main outside sources of
candidates.
2. Effectively recruit job candidates.
3. Name and describe the main internal sources
of
candidates.
5. Develop a help wanted ad.
RECRUITMENT
SOURCES
INTERNAL SOURCES OF CANDIDATES: HIRING
FROM WITHIN
OUTSIDE SOURCES OF CANDIDATES
TEMP AGENCIES AND ALTERNATIVE STAFFING
CONCERNS OF TEMP EMPLOYEES
The Recruitment and Selection Process
RECRUITMENT GOALS
1. Decide what positions you’ll have to fill through personnel
planning and forecasting.
2. Build a pool of candidates for these jobs by recruiting
internal or external candidates.
3. Have candidates complete application forms and perhaps
undergo an initial screening interview.
4. Use selection techniques like tests, background investigations, and
physical exams to identify viable candidates.
5. Decide who to make an offer to, by having the supervisor and
perhaps others on the team interview the candidates.
EFFECTIVE RECRUITING
External factors affecting recruiting:
– Looming undersupply of workers
– Lessening of the trend in outsourcing of jobs
– Increasingly fewer ―qualified‖ candidates
Internal factors affecting recruiting:
– The consistency of the firm’s recruitment efforts with its
strategic goals
– The available resources, types of jobs to be recruited
and choice of recruiting methods
– Nonrecruitment HR issues and policies
– Line and staff coordination and cooperation
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INTERNAL SOURCES OF CANDIDATES:
HIRING FROM WITHIN
Job posting
– Publicizing an open job to employees (often by literally posting it on bulletin boards) and listing its
attributes.
Rehiring former employees
Advantages: Disadvantages:
1- They are known quantities. 1- They may have less-than positive attitudes
2- They know the firm and its culture. 2- Rehiring may sent the wrong message to
current
employees about how to get ahead.
Succession planning
The process of ensuring a suitable supply of successors for current and future senior or key jobs.
Succession planning steps:
Identifying and analyzing key jobs.
Creating and assessing candidates.
Selecting those who will fill the key positions.
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OUTSIDE SOURCES OF CANDIDATES
Advertising
– The Media: selection of the best medium depends on the positions
for which the firm is recruiting.
• Newspapers (local and specific labor markets)
• Trade and professional journals
• Internet job sites
• Marketing programs
Constructing an effective ad
– Wording related to job interest factors should evoke the applicant’s
attention, interest, desire, and action (AIDA) and create a positive
impression of the firm.
Types of employment agencies:
– Public agencies operated by federal, state, or local governments
– Agencies associated with nonprofit organizations
– Privately owned agencies
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Outside Sources of Candidates (cont’d)
Executive recruiters (headhunters)
Special employment agencies retained by employers to seek out
top-management talent for their clients.
Contingent-based recruiters collect a fee for their
services when a successful hire is completed.
Retained executive searchers are paid regardless of the
outcome of the recruitment process.
Internet technology and specialization trends are changing how
candidates are attracted and how searches are conducted.
On demand recruiting services (ODRS)
– A service that provides short-term specialized recruiting to support specific
projects without the expense of retaining traditional search firms.
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Outside Sources of Candidates (cont’d)
• College Recruiting
– Recruiting goals
• To determine if the candidate is worthy of further consideration
• To attract good candidates
– On-site visits
• Invitation letters
• Assigned hosts
• Information package
• Planned interviews
• Timely employment offer
• Follow-up
– Internships
Employee referrals
– Applicants who are referred to the organization by current employees
• Referring employees become stakeholders.
• Referral is a cost-effective recruitment program.
• Referral can speed up diversifying the workforce
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Outside Sources of Candidates (cont’d)
Walk-ins
– Direct applicants who seek employment with or without encouragement from other sources.
– Courteous treatment of any applicant is a good business practice.
Recruiting via the Internet
– More firms and applicants are utilizing the Internet in the job search
process.
Advantages of Internet recruiting
– Cost-effective way to publicize job openings
– More applicants attracted over a longer period
– Immediate applicant responses
• Topic 02 comes here
– Online prescreening of applicants
– Links to other job search sites
– Automation of applicant tracking and evaluation
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Developing and Using Application Forms
Application form
– The form that provides information on education, prior work
record, and skills.
Uses of information from applications
– Judgments about the applicant’s educational and
experience qualifications
– Conclusions about the applicant’s previous progress
and growth
– Indications of the applicant’s employment stability
– Predictions about which candidate is likely to succeed
on the job
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Basic Testing Concepts
Reliability
– The consistency of scores obtained by the same
person when retested with the identical or
equivalent tests.
– Are the test results stable over time?
Test validity
– The accuracy with which a test, interview, and so on
measures what it purports to measure or fulfills the
function it was designed to fill.
– Does the test actually measure what we need for it to
measure?
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How to Validate a Test
Step 1: Analyze the job
– Predictors: job specification (KSAOs)
– Criterion: quantitative and qualitative measures of job success
Step 2: Choose the tests
– Test battery or single test?
Step 3: Administer the test
– Concurrent validation
• Current employees’ scores with current performance
– Predictive validation
• Later-measured performance with prior scores
Step 4: Relate Test Scores and Criteria
– Correlation analysis
• Actual scores on the test with actual performance
Step 5: Cross-Validate and Revalidate
– Repeat Step 3 and Step 4 with a different sample of employees.
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Types of Tests
Tests of cognitive abilities
– Intelligence Tests
• Tests of general intellectual abilities that measure a range of abilities,
including memory, vocabulary, verbal fluency, and numerical ability.
– Aptitude tests
• Tests that measure specific mental abilities, such as inductive and
deductive reasoning, verbal comprehension, memory, and numerical
ability.
Tests of motor abilities
– Tests that measure motor abilities, such as finger dexterity, manual
dexterity, and reaction time.
Tests of physical abilities
– Tests that measure static strength, dynamic strength, body
coordination, and stamina.
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