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The document discusses Fitbit wearable products and provides recommendations for the best Fitbit devices for overall use, value, features, tracking, and kids. It also lists frequently asked questions about Fitbit devices and their compatibility, return policies, differences between models, sensor usage, and connectivity. Guidelines are provided for customer service dos and don'ts when interacting with customers.

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Shambhawi Sinha
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51 views6 pages

Presentation 1

The document discusses Fitbit wearable products and provides recommendations for the best Fitbit devices for overall use, value, features, tracking, and kids. It also lists frequently asked questions about Fitbit devices and their compatibility, return policies, differences between models, sensor usage, and connectivity. Guidelines are provided for customer service dos and don'ts when interacting with customers.

Uploaded by

Shambhawi Sinha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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FITBIT WEARABLES

 Best Overall : Fitbit Versa 2


 Best Value: Fitbit Inspire HR
 Best Features: Fitbit Ionic
PRODUCT  Best Tracker: Fitbit Charge 3
ANALYSIS  Best for Kids: Fitbit Ace 2
FAQs
 How to solve compatible issues?
 What are the return and refundable policies?
 Difference between Charge-2 and Charge-3.
 Usage of Gyro sensor in the product?
 Working function of heart rate monitor
 Multiple-Device Connectivity
 Bandwidth
 Durability of Poly Carbonate case
 Sustaining capability of under-water pressure
 Wireless Charging Compatibility

FAQs  Menstrual Tracking for women


 How does it measure sleep cycle and monitor
heart rate
 Always ask questions.
 Always listen.
 Always be honest.

DO’s  Always bring value.


 Always be focused on solutions.
 Always follow up.
 Don’t make things overly complicated.
 Don’t treat customers as transactions.
 Don’t be afraid of complaints.
DON’Ts  Don’t ignore customer feedbacks.
 Don’t argue with the customer.

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