[Manual for LDU]

User Guide v6.1

Samsung Retail Mode for LDU
Mobile Application

SAMSUNG ELECTRONICS
Retail Marketing team
Index
• Push Contents Service
• Unremovable RetailMode (Restrict Factory Reset)
Page 3 : Benefits of New Retail Mode • Install Retail Mode and experience contents all at
once.
• Auto Restore every 10min
• Connect Wi-Fi access
• Register Google/Samsung
Page 5 : 1. How to install DCT Retail Mode Account
• Download DCT Retail Mode
• Getting an Authorization
• Installation
• Screen timeout
Page 9 : 2. How to Operate Retail Mode • Select locale
• Sound enable
• Play time scheduling
• Import custom intro movie

Page 22 : 3. How to execute Factory Reset • Configuration settings

• Password
• Uninstall
• Factory Reset

Page 26 : 5. How to customize experience contents • Customize experience Contents

• Deactivate Retail contents protection
• Add local contents into device
• Activate Retail contents protection

Page 36 : 6. How to add local screensaver • Customize experience Contents

• Deactivate Retail contents protection Add local screensaver
• Activate Retail contents protection

Page 47 : 7. How to restrict Power off • Configuration settings

• Password
• Activate Power off restrict

2
Benefits of New Retail Mode

1. Rich Contents support

▶ Push Contents Service : New contents(Movie/Photo/Apps) will be updated
automatically via the WiFi. (Need to register Google Account)
▶ Available to Customize Experience Contents freely ,
if you’d like to add extra local contents.

2. Unremovable Retail Mode

▶ New Retail Mode Never be deleted. (Restrict Factory Reset)
* In case you want to factory reset , you need administration password
▶ Experience Contents(Photo/Video/App) also Never be deleted.
by malicious customer.

3. Only One Time Installation is Enough.

▶ Install Retail Mode and Contents all at once.
(Automatically all application and media contents are installed)
▶ Save your time to check up live demo.
(New Retail Mode has auto restore functionality every 10min.)

3
Key features on DCT Retail Mode
Core feature
1. Push Contents Service (Need to register Google Account in each device)
2. Restrict Factory Reset
3. Available to Customize Experience Contents
4. Auto Restore every 10min (restore time is changeable)
- Automatically delete all contents malicious customer saved in device such as photo,
video and application
- Reset Home screen
5. Auto turn on
- S-Beam, Smart Stay, Wi-Fi, NFC, Motion Activation, All gestures.
- Set screen brightness to max
6. Reboot device nightly at 3a.m local time

Changeable setting
1. Screen timeout (default : 60sec.)
2. Set locale
3. Sound enable
4. Play time scheduling
5. Screensaver replacement. (import custom intro movie)

4
1. How to install DCT Retail Mode

5
1. How to install DCT Retail Mode
Description
[Connect Wi-Fi access] Register Samsung Account
1 22
1. Ensure to connect with
Wi-Fi network access.

2. Register Samsung Account .

Otherwise, customers may
not experience properly
some services such as
Samsung Hub.

Tap
NEXT

6
1. How to install DCT Retail Mode
Description
[Register Google Account]
1 22
1. Register Google Account.
(One Google Account
matches with one device)

Necessarily need to
register Google Account
in order to get
“Push Contents“
service
Tap
NEXT

[Google Account registration guide ]

ID :
[email protected]

(Subsidiary)
(Region)
(Channel)
(Shop)
(Model)
(Device #)
※ It could be subject to change as a local
situation.

7
1
. Description

1. Retailmode is preloaded
1 1
H 22
and automatically
running.
o
w
PLEASE DO NOT CHANGE ANY OF
t FOLLOWING SETTING LEAVE
THEM AS DEFAULT

o (Setting applies when left the phone

for 15 secs without any interrupt)

Tap

i
NEXT

n
s
t
a
l
l
8
2. How to Operate Retail Mode
• Screen timeout
• Select locale
• Sound enable
• Play time scheduling
• Import custom intro movie

9
2. How to Operate Retail Mode
Description

1. Enter Password
1 1 22
- P/W :5444

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

Tap Tap

5 4 4 4 NEXT

10
2. How to Operate Retail Mode – Service enable On/OFF
Description

1 1 22
1. To turn off service,
tap ‘service enable’
check box.

2. Enter the Password.

PW : M729Q16K8546

(All letters you type here

M729Q16K8546 should be entered as
capital letters)

Tap

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

11
2. How to Operate Retail Mode – Screen timeout
Description

1 1 22
1. Touch ‘Screen timeout’ to
set timeout time

2. . Choices are varies as

below, but keeping
default 60 sec is
recommended

PLEASE DO NOT CHANGE ANY OF

Tap FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

12
2. How to Operate Retail Mode – Select locale
Description

1 1 22
1. Touch ‘Select locale’ to set
language

2. Choices are varies as

below, change to
appropriate one and
wait until screensaver
turns on

Tap
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

13
2. How to Operate Retail Mode – Sound enable
Description

1 1 22
1. If you want to turn on/off
sound of Retailmode,
check or not ‘Sound
enable’

Tap
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

14
2. How to Operate Retail Mode – Playtime scheduling
Description

1. Touch ‘Play time

1 1 22
scheduling’ to set time
schedule of Retail mode

2. Set and confirm Start time

and End time

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

Tap

15
2. How to Operate Retail Mode – Playtime scheduling
Description

3. Set start time you want

3 42
begin

4. Set End time your want

finish

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

Tap

16
2. How to Operate Retail Mode – Setting date and time
Description

1. Set date and time (In case

1 1 22
of using
play time schedule
feature)

2. Turn on ‘Automatic date

and time’, and ‘Automatic
time zone’, if it is able to
access 3G Network.

PLEASE DO NOT CHANGE ANY OF

Tap FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

17
2. How to Operate Retail Mode – Select time zone
Description

1 If it is only available to
1 22
access Wi-Fi,
touch ‘Select time zone.

2. Select your time zone

where you are.

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE
THEM AS DEFAULT
Tap
(Setting applies when left the phone
for 15 secs without any interrupt)

18
2. How to Operate Retail Mode – Set time
Description

1. If it is not available to
1 1 22
access Wi-Fi,
you should set current time
manually.
Touch ‘Set time’

2. Set current time manually.

PLEASE DO NOT CHANGE ANY OF

Tap FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

19
2. How to Operate Retail Mode – Replace Screensaver video
Description
Replace Screensaver
1. Tap ‘Import custom intro
1 1 22
movie’ to replace
screensaver video

2. Select ‘Gallery’ and

Select ‘Always’

PLEASE DO NOT CHANGE ANY OF

Tap FOLLOWING SETTING LEAVE
THEM AS DEFAULT
NEXT
(Setting applies when left the phone
for 15 secs without any interrupt)

20
2. How to Operate Retail Mode – Replace Screensaver video
Description
[How to Restore Screensaver]
1. Select the video you want
1 1
to play as screensaver

※ If you want to restore

original screensaver,
tap ‘Delete custom intro
moive’

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

21
3. How to execute Factory Reset

22
3. How to Factory Reset
Description
Samsung RetailMode Configuration settings
1. Tap ‘Samsung Retailmode’
1 22
icon

2. Tap ‘Configuration settings’

Tap
NEXT

23
3. How to Factory Reset
Description
Password Uninstall
1. Enter the Password
1 1 22
- p/w : 5444

2. Disable factory reset

restrict

5444
Tap
NEXT

24
3. How to Factory Reset
Description
PASSWORD
1 1 22
1. Enter the admin password
to uninstall profile
- Password:
M729Q16K8546
(CAPITAL LETTERS ONLY)

(All letters you type here

should be entered as
capital letters)
M729Q16K8546
2. Select ‘OK’ to start
Tap
Factory data Reset
NEXT

25
4. How to customize experience contents
• Add Local experience contents
• Delete experience contents

26
4.How to customize experience contents
Description
DCT Retail Mode [Customize Experience Contents]
1. Touch Samsung
1 1 22
Retailmode icon

2. Tap ‘Customize experience

contents’

Tap
NEXT

27
4.How to customize experience contents
Description
PASSWORD Disable DCT
1. Enter the password
1 1 22
- P/W : 5444

2. Disable Retail contents

protection

5444
Tap
NEXT

28
4.How to customize experience contents
Description
My Files
1. If DCT is disabled properly,
1 1 22
you can see “Setting
finished successfully.”

2. Tap My files to copy new

contents.

Tap
NEXT

29
4.How to customize experience contents
Description
microSD card Copy Contents
1. Access microSD card
1 1 22

2. Select the local contents

you want to install.
(Photo/Video/Music)

3. Tap ‘Copy’ button

Tap
NEXT

30
4.How to customize experience contents

1 1 22
1. Open ‘RetailMedia’ folder

2. Tap ‘Paste here’ to install

local contents in the device.

Tap
NEXT

31
4.How to customize experience contents
Description
Install Local Application
1. If you have local Apps/Games,
1 1 22
please install them while
retail contents
protection function is
disabled.

Tap
NEXT

Local Contents
installed

32
4.How to customize experience contents
Description

1. Tap ‘install’ to start to

1 1 22
install local application.

2. Tap ‘Done’

Tap
NEXT

33
4.How to customize experience contents
Description
DCT Retail Mode PASSWORD
1. If local contents installation
1 1 22
is done, tap Samsung
DCT Retailmode icon
again.

2. Enter the Password

- PW : 5444

5444
Tap
NEXT

Local Game
installed

34
4.How to customize experience contents
Description
Activate DCT System Restart
1. Swipe right to activate
1 1 22
Retail contents protection

2. Tap ‘Restart Now’

System will be restarted to
apply the customized
contents

Tap
Finish

35
5. How to add local screensaver
• HQ will push the movie trailer as screensaver into live demo device periodically.
• If you’d like to add local movie as a screensaver, please refer to this section.

36
5.How to add local screensaver
Description
DCT Retail Mode [Customize Experience Contents]
1. Touch Samsung
1 1 22
Retailmode icon

2. Tap ‘Customize experience

contents’

Tap
NEXT

37
5.How to add local screensaver
Description
PASSWORD Disable DCT
1. Enter the password
1 1 22
- P/W : 5444

2. Disable Retail contents

protection

5444
Tap
NEXT

38
5.How to add local screensaver
Description
My Files
1. If DCT is disabled properly,
1 1 22
you can see “Setting
finished successfully.”

2. Tap My files to copy local

video.

Tap
NEXT

39
5.How to add local screensaver
Description
microSD card Select Contents
1. Access microSD card
1 1 22

2. Select the local video

you want to play
as screensaver.

Tap
NEXT

40
5.How to add local screensaver
Description
Copy Contents Device Storage
1. Tap ‘Copy’
1 1 22

2. Tap ‘Device storage’

Tap
NEXT

41
5.How to add local screensaver
Description

1 1 22 1. Tap ‘RetailMedia’ folder

2. Tap ‘Create folder’

Tap
NEXT

42
5.How to add local screensaver
Description
Livedemo_screensaver
1. Create
1 1 22
‘Livedemo_screensaver’
folder in RetailMedia

2. Tap ‘Livedemo_screensaver’

Tap

Livedemo_screensaver NEXT

43
5.How to add local screensaver
Description
Paste local video
1. Tap ‘Paste here’
1 1 22

Tap
NEXT

44
5.How to add local screensaver
Description
DCT Retail Mode PASSWORD
1. Tap Samsung DCT
1 1 22
Retailmode icon again.

2. Enter the Password

- PW : 5444

5444
Tap
NEXT

45
5.How to add local screensaver
Description
Activate DCT System Restart
1. Swipe right to activate
1 1 22
Retail contents protection

2. Tap ‘Restart Now’

System will be restarted to
apply the customized
contents

Tap
Finish

46
6. How to restrict Power off

47
6. How to restrict Power off
Description
Samsung RetailMode Configuration settings
1. Tap ‘Samsung Retailmode’
1 22
icon

2. Tap ‘Configuration settings’

Tap
NEXT

48
6. How to restrict Power off
Description
Password Disable Power off
1. Enter the Password
1 1 22
- p/w : 5444

2. Swipe to the right for the

Power off Restrict.

5444
Tap
NEXT

49
Thank you!