CALICUT UNIVERSITY - MBA PROGRAMME.
STRESS MANAGEMENT
SEMINAR - PRESENTED BY
C.K.SureshBabu
2009
CALICUT UNIVERSITY STUDY CENTRE,P.T.USHA ROAD, KOZHIKODE
Learning Objectives
Concept and definition of stress.
Nature of stress.
Different stages of stress.
Symptoms of stress
Type of stressors
Learning Objectives
Eliminating stressor.
Job / work stress.
Managing stress
definition:
Stress definition:
According to McGrath, “A person
experiences stress when a situation is
perceived as presenting a demand
which threatens to exceed the persons
capabilities and resources for meeting
it”
definition:
S = P > R
Stress occurs when the pressure is
greater than the resource.
definition:
Cooper and Marshall visualized
stress as characteristic of both the
focal individual and his environment.
Stressors
They designate the external or
internal casual forces as
‘pressures’ or ‘stressors’ and the
resulting state of the organism as
‘stress’.
Nature of stress
Physiologically, stress is the body’s
reaction to a perceived threat which
requires either ‘fight or flight’ in a
stressful situation.
Nature of stress
Stress is anything that changes our
Physical, emotional or mental state
while encountering various stimuli in
our environment.
Eustress
Eustress is positive stress that
accompanies achievement and
exhilaration.
Eustress is the stress of meeting
challenges such as found in
managerial jobs or physical activities.
Eustress
If the stressor is within limits and we
have enough resource will be
able to cope up with the stress
When a stress makes us cope with it,
there is a feeling of satisfaction and
joy.
Distress
Distress is when we feel too much,
or too little pressure or tension.
Distress refers to the effects of stress
with long-term negative impact.
Stages of stress
Alarm reaction
Resistance
it is a stage of maximum adaption when
the individual restores the equilibrium
Exhaustion
If the stressor continues or his defense
mechanism falters, he move to this
stage.
Symptoms of stress
Physical symptoms
Mental symptoms
Behavioral symptoms
Emotional symptoms
STRESS LEVEL AND CONSEQUENCES
HIGH
PERFORMANCE
LOW LOW STRESS OPTIMUM HIGH STRESS
STRESS
Stress Management
Stress management is the ability to
maintain control when situations,
people, and events make excessive
demands.
Stress Management
Several techniques have been
proposed for controlling the stress
response.
Stress Management
(Contd..)
The most popular techniques are
Eliminating the stressor
Relaxation Techniques
Social support system
Physical exercises
Eliminating the stressor
Sometimes, the stressor can be
eliminated Psychologically by
changing the meaning of the
situation.
The objective here is to reassess
the seriousness of the situation.
Relaxation techniques
Several stress management
techniques involve some form of
physical or mental relaxation.
Some of these techniques have
been advocated with zeal and
enthusiasm of new fads.
Relaxation techniques
Two simple relaxation techniques
are muscle massage and
abdominal breathing.
Meditation is also a relaxation
technique.
Relaxation techniques
Progressive muscle relaxation.
This technique involves slowly
tensing and then releasing each
Benefits of relaxation
Lowers blood pressure
Combats fatigue
Promotes sleep
Reduces pain
Eases muscle tension
Social support
Social support refers to an
interlocking network of people with
whom an individual is able to interact
to satisfy important human needs.
An effective social support system
may provide four major types of
support behaviors.
Social support
Emotional support
Instrumental support
Informational support
Appraisal support
Management of stress
Stress is inevitable in human life.
Coping strategies at the
organizational level.
At employee level
Coping Strategies at
the Organizational level
Stress Reduction And Stress
Management Programmes
Stress reduction programmes aim to
identify relevant organizational
stressors.
Coping Strategies at
the Organizational level
Redesigning jobs
Reallocating Workloads
Improving supervisory skills.
Coping Strategies at
the Organizational level
Collateral Programmes
It is an organizational programme
specifically created to help
employees deal with stress.
Coping Strategies at
the Organizational level
Stress management programme
Health promotion programme
Career development programme.
Coping Strategies at
the Organizational level
Counseling
Counseling is discussion of a
problem with an employee with a
view
of helping the employee cope with it
better.
Coping Strategies
by Individuals
Relaxation
Coping with stress requires
adaptation.
Proper relaxation is an effective way
to adapt
Relaxation can take many methods,
one such method is take a regular
vacation.
Coping Strategies
by Individuals
Time Management
Time management is often
recommended for managing stress.
The idea is that often daily
pressure can be eased if a person
does a better job of manages
time.
Coping Strategies
by Individuals
Role Management
Under this, the individual works to
avoid role overload, role ambiguity
and role conflict.
Coping Strategies
by Individuals
(Contd..)
Support Group
