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Bitrix24 Product Presentation 2019

Business Tools Get access to dozens of free tools for client management, tasks and projects, customer support, internal communicatons and e-commerce.

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Think Mobile
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100% found this document useful (1 vote)
1K views31 pages

Bitrix24 Product Presentation 2019

Business Tools Get access to dozens of free tools for client management, tasks and projects, customer support, internal communicatons and e-commerce.

Uploaded by

Think Mobile
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Your company. United.

Communications Tasks and projects CRM Contact Center Sites and stores
Helps you
Streamlines Lead to deal full Real time customer Beautiful sites
understand
internal sales cycle CRM support solutions and landing
who’s doing
communications and marketing pages that help
what, improves
and fosters the automation you sell more
transparency,
spirit of platform
and distributes
collaboration workload more
effectively 
6,000,00
0
Organizations registered in Bitrix24 since 2012
English
German
Spanish
French
Portuguese
Italian
Polish
Hindi
Japanese
Chinese (traditional)
Chinese (simplified)
Bahasa (Indonesia)
Malay
Thai
Turkish

18
languages Bitrix24.in, Bitrix24.pl, Bitrix24.fr,
Vietnamese
Russian
Ukrainian
+
Bitrix24.com.br, Bitrix24.es, More from partners
Bitrix24.com.tr On-premise Bitrix24.
Bitrix24.vn, Bitrix24.eu, Bitrix24.it,
Bitrix24.cn, Bitrix24.jp, Bitrix24.ru
16 Data centers
worldwide coverage

9 countries 500 + 99,99% 225+ million


USA, Germany, Ireland, India,
Brazil, Kazakhstan, Belarus,
servers availability hits a day
Russia, Ukraine

Multicloud
Each account – two independent datacenters
AWS Certifications
HIPAA
GDPR
ISO 27001
SOC 1/2/3
PCI DSS Level 1
Download https://aws.amazon.com/compliance/

bitrix24.com/gdpr/ bitrix24.com/privacy/ bitrix24.com/security/


Support24 Commercial subscription required

50,000
Chats a month
85
Employees
93%
Satisfaction rate
2Min
response
time
No Per User Pricing
Bitrix24 in Cloud
Free - $0, 12 users

Start+ $19/mo, 2 users

CRM+ $69/mo, 6 Users

Project+ $69/mo, 24 users

Standard - $99/mo, 50 users

Professional - $199/mo, unlimited users


+
14,000 Bitrix24 partners
Initial setup

CRM automation

Sales automation
worldwide
Training and consulting

Customization and
integration

App development

Find/become a partner:
2012 2013 2014 2015 2016 2017 2018 2019 partners.bitrix24.com
CRM
+ + + +

Contact Center СRM CRM Marketing CRM Analytics Sales Intelligence

1 2 3 4 5

Modern CRM
5 out of 5
CRM for sales, support, marketing
Contact Center
Contact Center
- Email (shared inboxes too)
- Telephony
- SMS
- Chatbots
- Call back widget
- Website live chat
- Social networks (Facebook,
Instagram)
- Messengers (WhatsApp, WeChat,
Telegram, Skype, FB Messenger, Viber,
Slack)
- Website forms (contact and lead
capture)
- Facebook Lead Ads
Contact Center
- Routing rules
- Canned responses
- Automated greeting
- Conversation rating (visitors
and supervisors)
- Business hour setting
- Reports and statistics (load
report, agent ratings, etc.)
- Helpdesk and CRM in one!
Bitrix24.Telephony
Call to CRM, CRM to call

Virtual number rental


Call routing
Call recording
Voicemail
IVR
VoIP sets
Call forwarding
Call intercept
Call rating
SIP connector for your own PBX
API - bitrix24.com/apps/dev.php

Telephony partners

108
telephony24.com/
samcomtechnologies.com/

Integrations with
telecoms
Bitrix24 CRM - Leads, Deals, Contacts, Companies
The World’s Most Popular FREE CRM
- Quotes and invoices
- Document generator (any document
by template)
- Product catalog
- Email marketing (up 1M emails/mo)
- Email integration (two way)
- Telephony
- Lead/deal routing rules
- Sales target
- Sales/marketing automation
- Appointment scheduling
- Access right settings
- Google Analytics, Adwords, Facebook
integration (Sales Intelligence)
- Commission calculator (app)
- Xero, Quickbooks (app)
Sales/marketing automation
Sales Funnel
Automation
Visual, no programming required

Rules and triggers


Trigger emails, trigger text messaging,
Facebook/Adwords, 40+ rules and triggers

Repeat sales
Automated upsells, cross-sells and subscription
management
CRM Analytics reports

Real time sales


1
Historical data
2
comparison
3
Sales targets
CRM forms
Form builder Form processor
Sales Intelligence

Automatically tracks your site


visits, calculates marketing ROI
Tasks and
projects
More than project management
Project Management
Tasks
Templates
Projects
Recurring tasks
Workgroups
Subtasks and dependencies
Time Tracking
Resource mgmt (Workload)
Client management (CRM)
Billable hours (app)
Permissions and roles
(responsible, assistant, Mindmap (app)
observer)
Burnup chart (app)
External users
Project/Task planning
All popular methodologies

List view
Gantt/timeline view
Kanban view
Calendar view
Deadline view
Sites
and stores
Bitrix24.Sites
Sites, stores, landing pages

Simple builder

Templates for each occasion

Blocks

Free forms and chat widget

Google.Analitycs

SEO
Free hosting

Fully responsive

Connected to Bitrix24 CRM


Bitrix24
Communications
Bitrix24.Communications

Activity Cloud
Chat Online documents Calendar
stream storage

Workgroups and Worktime Work reports HR: company Workflow


extranet tracking structure automation
On-Premise Advantages

• Unobfuscated source code access


• One time fee
• API access
• Active Directory integration
• Linux, Windows, Mac servers
• Amazon/Azure ready
• Quick deployment
• Works with mobile and desktop
apps
Register your free Bitrix24 cloud
account

www.bitrix24.com
youtube.com/user/Bitrix24/videos

Install your free On-Premise


Bitrix24 trial

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