Kavo SCAN EXAM™ One

Technical Training Presentation

1
Table of Contents

• Technical
• Technical Introduction
• Electrical Operation
• Installation and Alignment
• Trouble-shooting
• Maintenance and Quality Control
• Technical Support
• Questions
• Version History

2
Tehnical Introduction

3
Main External Parts
User Interface
-User buttons
-Graphical
Display

Unit Door

Image Plate
Collection Box
Power Supply

4
User Interface

Main technical functions: On / Off Button

– Graphical display shows
Start Button
patient name
– Graphical display guides Ready to insert/remove
the user how to properly image plate -indicator
use the system and shows
error messages

5
Image Plate Storage Box

Main technical functions:

– Imaging plates store image data
– Imaging plates can and will be erased
in light
– Transparent box provides dust free
storage and keeps the plate erased

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Protective Covers and Hygienic Accessories

Protective covers

Main technical functions:

– Protects the patient against cross
contamination
– Protects the image data against erasing
and provides full daylight operation
– Covers are disposable

Hygienic bags

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Image Readout Principle

X-ray energy is stored

in Imaging plates.

Laser stimulates the

luminescence (blue
light) that is converted
into electronic data by
using a photomultiplier
and read-out
electronics.

Image is transferred
and stored into
computer for post-
processing and
analysis.

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Main Internal Parts
K300 Plate Sensor
Plate Carrier
(not shown)

K200 Laser Detector

Drive Gear
Laser and Mirror
assembly
Drive Motor

PMT

Safety switch K100 CPU Board

Power Adapter

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Electrical Operation

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Unit Block Diagram

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Installation

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Delivery Contents

• Scan Exam™ One unit • Hygiene accessories

• Universal power supply • Start-up kit
• CLINIVIEW™ Software • Hygienic bag
• Documentation • Hygienic cover
• Ethernet cable • Microfibre-tissue

• Imaging plates
iDot
• IP storage box

13
Installation Preconditions

Installation place:
PC environment:
- Surface must be stable
and vibration free - The unit works only with
compatible Dental Imaging
- Avoid installing the unit software, such as CLINIVIEW™.
close to bright light source
- Administrator privileges are
needed during installation

Time and persons: - If Scan Exam™ One is shared

- Complete installation 1 among different workstations,
hour determine which workstations and
- 1 person can carry out PC names will be used
all steps

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Installation Options

On the wall
• Typical unit locations
• Desktop
• Cabinet
• Shelf

• With optional mounting kit

• On the wall
Under the desktop or shelf
• Under the desktop or
shelf

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Unit Dimensions

Depth 308mm (12.1 in)

Width 227mm (8.9 in)
Height 152mm (6.0 in)

Operating voltage 100 – 240 V, 50/60 Hz

Operating current Less than 1.3 A
Operating environment + 10°C – + 40°C, 30 – 90 RH%, 700 – 1060 hPa
DXR 60 Classification IEC60601-1 - Class 1 equipment

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Physical Connections

• Power Supply

• Ethernet

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Connections to IT Network

• Stand-alone configuration
• One PC and one scanner CliniView DB

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Connections to IT Network

• Network configuration CliniView DB

• Up to 4 capturing PC’s
and one scanner

Ethernet network

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Connections to IT Network

• Network configuration
• One capturing PC and one
scanner
• Multiple viewing stations

Ethernet network

CliniView DB

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Configuring SW, Direct Connection

• Direct connection
• Set serial number
• Select network interface
• Confirm with “OK”

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Configuring SW, IP-address Connection

• IP-address connection
• Tick “Enable changing IP-
address”
• Set IP-address
• Click “Send to Scanner”
• Confirm with “Start” –
button on Scanner Control
Panel

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Configuring SW, Setting Express Share

• Express share
• Tick “Use Express Share”
• Select unique Workstation
Identifier (1-8)
• Repeat for each workstation used
for image capturing (up to 8
PC’s).

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Calibrations During Installation

• Unit needs to be calibrated during

installation only if there are image
quality problems.
• Please refer to Service Manual
for details

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Trouble-shooting

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Trouble Shooting Tools

• Scan Exam™ One supporting manuals

• s2terminal service software
• Trouble shooting by error codes
• Trouble shooting if error code not available
• Trouble shooting by image quality errors

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Supporting Manuals

• Available manuals:
• User manual
• Service manual

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Service Assistant

• Service assistant includes basic level service commands to

perform adjustments, alignments and calibrations. Refer to
Service Manual for details

Note: to make a firmware update, a complete service

software, “s2terminal” is needed.

Start service assistant by pressing

Ctrl + Alt + Shif + A

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S2terminal Service Program

• Service assistant can be used for the following functions

• View and sign service log
• View and modify Scan eXam™ One configuration
• Carry out unit calibration
• Perform unit trouble-shooting and calibration
• Upgrade firmware

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S2terminal Service Program

S2terminal files are copied

on Hard Drive in any folder

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S2terminal Service Program

S2terminal is run from a

DOS command prompt

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S2terminal Service Program

S2terminal is started with

command s2terminal followed
by unit IP-address

Example:
C:\s2terminal 192.168.1.23

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S2terminal Service Program

Special case:
If IP-address is not known, new IP-
address can be forced to unit by
starting S2terminal with command
s2terminal followed by new IP-
address with argument -c

Example:
C:\s2terminal 192.168.1.45 –c

IP-address change will have to be

confirmed by pressing “Start” –button
in the unit.

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Trouble-shooting with Error Code

Most common error codes and problem source suspects. Full list
is available in Service Manual

Error code Error 1 K100 CPU Board

1st suspect K100 Board (not field replaceable)

2nd suspect

3rd suspect

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Trouble-shooting with Error Code

Most common error codes and problem source suspects. Full list
is available in Service Manual

Error code Error 2 PMT

1st suspect PMT Tube

2nd suspect K200 Board

3rd suspect PMT Cables

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Trouble-shooting with Error Code

Most common error codes and problem source suspects. Full list
is available in Service Manual

Error code Error 3 Laser

1st suspect Laser and Mirror Assembly

2nd suspect K200 Board

3rd suspect Laser Cable

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Trouble-shooting with Error Code

Most common error codes and problem source suspects. Full list
is available in Service Manual

Error code Error 4 Resonator

1st suspect Unstable Installation Place (vibrations or MR)

2nd suspect Laser and Mirror Assembly

3rd suspect Mirror Cable

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Trouble-shooting with Error Code

Most common error codes and problem source suspects. Full list
is available in Service Manual

Error code Error 12 K200 Not Connected

1st suspect K200 Board

2nd suspect K200 not well placed in connector

3rd suspect

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Trouble-shooting with Error Code

Most common error codes and problem source suspects. Full list
is available in Service Manual

Error code Error 13 K300 Board Not Connected

1st suspect K300 Board

2nd suspect K300 Board not well placed in connector

3rd suspect

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Trouble-shooting with Error Code

Most common error codes and problem source suspects. Full list
is available in Service Manual

Error code Error 23 K200 Board

1st suspect K200 Board

2nd suspect

3rd suspect

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Trouble-shooting with Error Code

Most common problems without error message

Symptoms Error 24 Linear Movement

1st suspect Slipping Belt

2nd suspect Drive Motor

3rd suspect Mechanical obstruction

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Trouble-shooting without Error Code

Most common problems without error message

Symptoms Error 34 Plate Sensor

1st suspect Plate Sensor Calibration

2nd suspect K300 Board

3rd suspect

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Trouble-shooting with Error Code

Most common problems without error message

Symptoms Error 123 Door Movement

1st suspect Door mechanism

2nd suspect K100 Board

3rd suspect

43
Trouble-shooting without Error Code

Most common problems without error message

Symptoms Error 124 Safety Cover

1st suspect Safety optosensor flag

2nd suspect K100 Board

3rd suspect

44
Trouble-shooting with Error Code

Most common problems without error message

Symptoms Error 234 User Interface

1st suspect User interface cables

2nd suspect User Interface

3rd suspect K100 Board

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Image Quality Problems

• Scratches and blurry areas – worn-out Image Plate

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Image Quality Problems

• Dual exposure – Image Plate not erased or two exposures on same plate

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Image Quality Problems

• Vertical stripes – Defective PMT

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Image Quality Problems

• Scratches and white dots – worn-out Image Plate and dust on Plate

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Quality Control and Maintenance

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Image Quality Check

Exposure settings:
70 kV, 7mA, 0,8sec
Image Plate Size 2
Note! Plate must be erased!
1 m (3 feet))

Order code:
Quality SP00203
phantom on
top of INTRA DIGI QC
Imaging plate STEP PHANOM

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Image Quality Check

• Passed test image:

• 10 visible steps
• No artefacts

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Image Quality Check

• Failed test image:

• Less than 10
visible steps

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Annual Maintenance

• Full Maintenance Procedure is found in Service Manual

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Technical Support

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Support Center

For Technical Support,

contact your local Kavo Kerr
Support Center

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Questions?

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Thank you for your attention!

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Version History

Author Version Date

Arto Paavola 1.0 16. February 2017

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