QUALITY CENTER

BASIC FEATURES
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Welcome
Objective: To demonstrate features of Quality Center and to
understand how to use it to manage application testing process.

Duration: 1 hour approx.

Presented by: Ankur Gupta

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Contents
 What is Quality Center (QC)?

 QC – User Interface

 QC – Testing Process

 QC – Specifying Requirements
 Defining Requirements
 Viewing Requirements
 Modifying Requirements
 Converting Requirements

 QC – Planning Tests
 Developing Test Plan Tree
 Designing Test Steps
 Calling Tests with Parameters
 Creating & Viewing Requirement Coverage
 Generating Automation Script
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Contents
 QC – Running Tests
 Defining Test Sets
 Scheduling Test Runs
 Running Tests Manually

 QC – Defects
 Adding New Defect
 Matching Defects
 Updating Defects
 Mailing Defects
 Linking Defects to Tests
 Favorite View

 Q&A
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What is Quality Center (QC)?

 Test Management Tool.

 Offers an organized framework for testing applications before they

are deployed.

 Helps in organizing and managing all phases of application testing

process, including specifying testing requirements, planning tests,
executing tests and tracking defects.

 Helps in customizing the project as per requirements.

MQC 1
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QC – User Interface
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QC – Testing Process
QC testing process includes four phases:

Specifying Requirements: Identify and validate the Specifying

functional and performance requirements that need to be Requirements
tested.

Planning Tests: Plan and confirm which tests need to be Planning

performed and how these tests must be run. Tests

Running Tests: Organize test sets, schedule their Running

execution, perform test runs, and analyze the results of Tests
these runs.

Tracking Defects: Add defects that were detected in the Tracking

application and track how repairs are progressing Defects
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QC – Testing Process
QC also includes one of the following phases depending on the
license:

Business Components: The Business Process Testing module enables

subject matter experts to drive the quality optimization process.

Dashboard: This enables IT teams to track application readiness in

real-time and manage project risk.
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QC – Specifying Requirements
 Requirements describe what needs to be tested in an application.

 Requirements are defined in QC by creating requirements tree

(graphical representation of requirements specification).

 Requirement Specification Module helps in

 grouping and sorting requirements in tree
 monitoring task allocation
 monitoring progress in meeting requirements
 generating detailed reports and graphs

 Major tasks under Requirement Specification Module are

 Defining Requirements
 Viewing Requirements
 Modifying Requirements
 Converting Requirements
REQ 1
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QC – Specifying Requirements
 Defining Requirements

 Login to QC -> Requirements -> View -> Requirements Tree

REQ 2
-> New Requirement

 Child requirement can also be added for a particular

requirement. REQ 3

 Unique Requirement ID (ReqID) is generated every time a

requirement is added.
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QC – Specifying Requirements
 Viewing Requirements

 Login to QC -> Requirements -> View -> Requirements Tree

 Choose View -> Numeration, to assign hierarchical numbers

to each requirement. Numeration is not related to ReqID
assigned to each requirement.

 Choose View -> Requirements Grid, to display requirements

in non-hierarchical view.

 Use Set Filter/Sort button to filter the requirements grid.

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QC – Specifying Requirements
 Modifying Requirements

 Login to QC -> Requirements -> View -> Requirements Tree

 Copy, Rename, Move and Delete operations can be done on

existing/added requirements
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QC – Specifying Requirements
 Converting Requirements

 Login to QC -> Requirements -> View -> Requirements Tree.

REQ 7

 Select any existing requirement, then choose Requirements

-> Convert to Tests -> Convert Selected Requirement.
REQ 8

 3 Steps dialog box opens up and go through 3 steps to

convert requirements into tests.
REQ 9

 Use test plan tree to view tests.

REQ 10
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QC – Planning Tests
 Developing Test Plan Tree: After defining requirements, one needs
to determine testing goals which done by building test plan tree
and adding subjects.

 Designing Test Steps: For each subject in the test plan tree, define
tests that contain steps. For each test step, specify actions to be
performed and expected result.

 Calling Tests with Parameters: Increasing flexibility of test step by

adding parameters.

 Creating and Viewing Requirements Coverage: Linking tests with

requirements to ensure compliance throughout testing process.

 Generating automated test script with help of QTP and Winrunner.

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QC – Planning Tests
 Developing Test Plan Tree

 Test Plan Tree enables tester to divide application into units or

subjects according to functionality.

 Test Plan Tree is graphical representation of test plan,

displaying tests according to hierarchical relationship of their
functionality.

 Login to QC -> Test Plan -> Add subject folder to test plan
tree. Plan 1

 Add test to subject folder, Create New Test dialog box opens.
Select Test Type as MANUAL. (Select QUICKTEST_TEST to
create QTP test or WR-AUTOMATED to create WinRunner Plan 2

Test). Add Test Name and click OK.

 Required Fields dialog box opens. Select values for Level,

Reviewed and Priority. Click OK. Plan 3

 Add Test Description in the Description box under Details tab.

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QC – Planning Tests
 Designing Test Steps

 Test Steps are detailed, step-by-step instructions that specify

how to execute a test.

 Test Step includes actions to be performed and expected

results.

 Login to QC -> Test Plan -> Subject -> Test

 Add test step by clicking on Design Steps tab, Click New Step.
Design Step Editor box opens. Plan 4

 Define test step in Design Step Editor, add Step Name,

Description and Expected Result. Click OK. (Add as many test Plan 5
steps as required for that subject).

 Design Steps tab displays all design steps added for selected
subject. Plan 6
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QC – Planning Tests
 Calling Tests with Parameters

 Template Test: Reusable test that can be called by other tests.

Template test can include parameters

 Parameter is a variable that replaces a fixed value.

 Example, login test during start of an application.

 Login to QC -> Test Plan -> Subject -> Test -> Design Steps.
Click on Call to Test button. Select test that you want to call.
Click OK.

 Parameters of Test dialog box opens and displays the

parameters contained in called test.
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QC – Planning Tests
 Creating and Viewing Requirements Coverage

 Linking between tests and requirements is essential to ensure

compliance throughout testing process.

 In Test Plan module, one can create requirements coverage by

selecting requirements to link to a test. Login to QC -> Test
Plan -> Subject -> Test -> Req Coverage

 In Requirements Module, one can create tests coverage by

selecting tests to link to a requirement. Login to QC ->
Requirements. Click on View -> Requirements Coverage.
Select Test Coverage tab on right pane.

 After creating test coverage, one can use Coverage Analysis

view in Requirements module for analysis. Login to QC ->
Requirements. Click on View -> Coverage Analysis.
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QC – Planning Tests
 Generating Automated Test Scripts

 Automation scripts can be generated with the help of QTP or

Winrunner.

 Login to QC -> Test Plan -> Subject -> Test -> Design Steps.
Click on Generate Script button.

 Choose QUICKTEST_TEST to generate QTP test. You must have

QTP add-in installed from Add-Ins page in order to have
QUICKTEST_TEST option.

 Choose WR-AUTOMATED to generate Winrunner test. You must

have Winrunner add-in installed from Add-Ins page in order to
have WR-AUTOMATED option.
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QC – Running Tests
 Test Lab module helps in creating test sets and choosing
which tests to include in each set.

 Test set is a group of tests designed to achieve specific

goals.

 Control execution of tests in test set by setting conditions

and scheduling date & time for executing tests.

 Test can be run Manually as well as Automatically.

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QC – Running Tests
 Defining Test Sets

 After designing test steps in Test Plan module, Create Test Set
Tree under Test Lab.

 Test Set Tree enables to organize testing process by grouping

Test Sets in folders and organizing them in different
hierarchical levels.

 Login to QC -> Test Lab. Choose View -> Test Set Tree. Add New
Folder and then add new test set. Lab 1

 Click Execution Grid tab on right. Click Select Tests, Test plan
tree is displayed. Select tests to add to Test Set. Lab 2
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QC – Running Tests
 Scheduling Test Runs

 Login to QC -> Test Lab ->Test Set. Click Execution Flow tab on
right pane.

 Execution flow helps to specify date and time to execute a test

and set conditions for it. Lab 3

 Dashed Line arrow indicates test with no conditions.

 Solid Line arrow indicates test with condition. Blue Solid Line
indicates condition set as ‘Finished’. Green Solid Line indicates
condition set as ‘Passed’.

 Time Dependency icon indicates time dependent tests.

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QC – Running Tests
 Scheduling Test Runs

 Adding Execution Conditions.

Lab 4 Lab 5 Lab 6

 Adding Time Dependency.

Lab 7

 Execution Flow.
Lab 8
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QC – Running Tests
 Running Tests Manually

 When running tests manually, follow test steps and perform

operation on application. Then compare expected result with
actual outcome and record the results.

 Login to QC -> Test Lab ->Test Set -> Execution Grid. Click Run
button. Manual Runner dialog box opens. Lab 9

 Click on Begin Run. Parameter Values dialog box opens if your

Lab 10
step require parameters for execution. Give values to
parameters and click OK.
Lab 12
 Manual Runner Step Details dialog box opens. Display Manual
Runner in Compact form and perform each step.
Lab 11

 Record actual outcome and then Pass or Fail the test. Defect
can also be logged at the time of test run.
Lab 13
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QC – Defects
Reject
 Defect is deviation from requirements.

New
 QC helps in tracking defects through following stages
 New -> When defect is detected
 Rejected -> When defect is not considered for repair
Open
 Open -> When defect is considered for repair
 Fixed -> When defect is repaired Reopen
 Reopened -> When retest of defect fails
 Closed -> When retest of defect pass Fixed

 More stages can also be added using customization.

Closed
 Defects can also be linked to Tests.
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QC – Defects
 Adding New Defect

 Login to QC -> Defects. Click New Defect. New Defect dialog Defect 1
box opens.

 Give details for Defect. Click Submit.

 Unique Defect ID will be generated and defect will be added to

Defect Grid.
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QC – Defects
 Matching Defects

 Enables to eliminate duplicate or similar defects.

 Keywords in fields Summary and Description are matched.

 Login to QC -> Defects -> Defect Grid. Select any Defect and
click on Find Similar Defects button. Similar Defects dialog box Defect 2

opens.

 Similar Defects are sorted by the percentage of detected

similarity.
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QC – Defects
 Updating Defects

 Defects should be updated as and when action is done on that

defect.
Defect 3

 Login to QC -> Defects -> Defect Grid. Click on any Defect.

Defect Details dialog box opens.

 Mailing Defects

 Defects can be mailed to another user. This helps in updating

others with defect repair activity.
Defect 4

 Login to QC -> Defects -> Defect Grid. Click on Send by E-mail

button. Send E-mail dialog box opens.
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QC – Defects
 Linking Defect to Tests

 Defect can be linked to a test in Test Plan. Defects can also be

linked to requirements.
Defect 5

 Login to QC -> Test Plan -> Subject -> Test. Choose Linked
Defects tab. Click on Link Existing Defect. Defect to Link dialog
box opens.

 Favorite Views

 Favorite view is view of QC window with settings user applied.

Defect 6
 User might be interested to see defects raised by him/her and
have status as ‘Open’ and ‘Fixed’. Then user can set Filter for
this and can add it to favorites.
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Q&A

 Mail me at [email protected]
Thank You!!