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Time Management & Public Speaking

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TIME MANAGEMENT &

PUBLIC SPEAKING
Dennis L. Gan, RMT
Overview of Topics
• Discuss what Time Management is all about;
• Provide common Time Management
activities;
• Discuss what Public Speaking is about and its
importance.
– 7 C’s of Communication;
– Rhetorical Triangle;
– Monroe’s Motivated Sequence (5 Steps);
Time Management
• is the process of organizing and planning
how to divide time between specific
activities.
Time Management
Benefits:
• Greater productivity and efficiency.
• A better professional reputation.
• Less stress.
• Increased opportunities for advancement.
• Greater opportunities to achieve important life and career
goals.

Failure to adhere to a Time Management-emphasized


schedule results in the inverse of the above characteristics.
Time Management
Never put off work!
Procrastination is singlehandedly the biggest factor of
increased stress and workload – as you are delaying it by
doing nothing and cramming those activities for your future
self to deal with.

Proper Time Management eliminates giving yourself too


much workload and stress in the future.
Time Management
Common Time Management Activities:
• Keeping a To-Do List
– Grading activities by a point scale in order of importance (prioritizing).
• Setting Personal Goals
– Gives you proper focus on what to achieve in order to be the person in
your projected future.
• Dividing Activities
– Mental burnouts occur when your mind accumulates too much stress.
Divide tasks by order of importance as well as not taking on too much to
ensure maximum efficiency.
• Managing Distractions
– Remove/Avoid distracting influence in your workspace. Remind yourself
you can engage in those activities after you complete your tasks.
Public Speaking
• is the process of communicating
information to an audience. It is also known
as Oration.
Public Speaking
Importance of Public Speaking:
It is important that when you deliver your message, you deliver it in a
clear and concise manner understood by all.

In Sales, you will have to deliver the message clearly so that the customer
does not feel scammed AND also knows the benefits and conditions of
the product you are selling.

In Customer Service, it is very important to choose your words wisely as


that will control the flow of the conversation, and if you use weak
phrases like ‘I’ll Try,’ the customer will lose all trust in you.
Public Speaking
7 C’s of Communication
• Clear – Message has to be stated in a non-confusing manner.
• Concise – The longer the message, the more it can be misinterpreted.
• Concrete – Portrays the message properly to the audience.
• Correct – Avoid misinformation yourself by pushing only the facts.
Avoid Jargon depending on your audience.
• Coherent – Construct the sentence in a logical, understandable
manner.
• Complete – Include all important information for the subject you want
to convey.
• Courteous – A friendly message is a message accepted by all.
Public Speaking
The Rhetorical Triangle
Finding the right balance of information to convey is important; you need
to make sure the subject is understood by the audience, the context is
given properly and the material is prepared properly by the author.

Thus, the Rhetorical Triangle has been made as a framework to gauge


your capabilities with making the message.
Public Speaking
The Rhetorical Triangle – Writer (Motives)
• Are you providing information?
• Are you trying to educate?
• Are you making a call for action?
• Are you attempting to persuade others to change a perspective or
firmly held belief?
• Are you presenting ideas for problem solving or analysis? Or
• Are you just trying to entertain?
The way in which the identity of the writer (or speaker) affects the
argument is known as ethos. The audience wants to know who they are
dealing with. So make sure you clarify:
• Who you are.
• Why you are competent to speak on the issue.
• Where your authority comes from.
Public Speaking
The Rhetorical Triangle – Audience
• What are the audience's expectations?
• How will they use the information you provide?
• What is the audience hoping to take away after reading/listening?
• Why are you communicating to this audience in the first place?

This part of the triangle is concerned with appealing to the emotions of


the audience, which is known as pathos. The audience needs to be
moved by what you are saying. Ask yourself:
• What emotion do you want to evoke? Fear, trust, loyalty...?
• Do you have shared values you want to draw on?
• How do your audience's beliefs fit with your message?
Public Speaking
The Rhetorical Triangle – Context (Meaning)
• What events preceded the communication?
• What types of arguments are used?
• Are they logical and well thought out?
• How are they delivered?
• Where is the document or speech delivered?
• Is this communication necessary?
Here the emphasis is on logic and reason, or logos. Your audience needs to be
able to follow what you are saying for it to be believable. Ask yourself:
• Have I presented a logical, well-constructed argument?
• How do I support my claims?
• What evidence do I have?
• What are the counterarguments?
Public Speaking
Monroe’s Motivated Sequence
Alan H. Monroe, a Purdue University professor, used the psychology of
persuasion to develop an outline for making speeches that will deliver
results. It's now known as Monroe's Motivated Sequence.

This is a well-used and time-proven method to organize presentations for


maximum impact. You can use it for a variety of situations to create and
arrange the components of any message.
Public Speaking
Monroe’s Motivated Sequence – Steps:
• Step 1: Get Attention – Humor, Storytelling that can generate
empathy from the audience, a rhetorical question can all get the
attention of the audience.
• Step 2: Establish the need – Explain why your message is being
delivered to the audience, and why you are explaining it in front of
them.
• Step 3: Satisfy the need – Discuss the facts you introduced on Step 2,
state what needs to be done, provide testimonies – anything that can
prove your point regarding the topics in Step 2.
• Step 4: Visualize the Future – Illustrate what will happen if nothing is
done or if something is done to the situation on Steps 2 and 3.
• Step 5: Action/Actualization – Provide clear details on what can be
done so that your audience can perform what you ask them to do.
Summary of Topics
• Discussed what Time Management is all
about;
• Provided common Time Management
activities;
• Discussed what Public Speaking is about and
its importance.
– 7 C’s of Communication;
– Rhetorical Triangle;
– Monroe’s Motivated Sequence (5 Steps);
QUESTIONS?

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