SM 12

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12

Promotion,
Advertising, and
Sales Promotion
Strategies
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Louis Vuitton
the world’s biggest, most profitable luxury brand
BENCHMARKING VUITTON
Brand 2003 Sales Percent Operating
Billions Change* Margin
Louis Vuitton $3.80 +16% 45.0%
Prada 1.95 0.0 13.0
Gucci 1.85 -1.0 27.0
Hermés 1.57 +7.7 25.4
Coach 1.20 +34.0 29.9

Vuitton increased advertising 20% in 2003 spends only


5% of revenues on advertising about half the industry
average
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Promotion Strategy is ―

Initiating and
maintaining a flow of
communications
between a brand and
its target market
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Composition of Promotion Strategy

Interactive/Internet
Marketing
Direct Advertising
Marketing

Promotion
Components
Personal Sales
Selling Promotion

1. Public
4
Relations
PROMOTION STRATEGY FLOWCHART

MARKET TARGETING AND POSITIONING


STRATEGIES
COMMUNICATION
OBJECTIVES

ROLE OF PROMOTION
COMPONENTS

Advertising Sales Public Personal Direct Interactive/


Promotion Relations Selling Marketing Internet
PROMOTION Marketing
BUDGET
Coordination
PROMOTION COMPONENT with Product,
STRATEGIES Distribution,
and Price
INTEGRATED MARKETING COMMUNICATIONS Strategies

EVALUATE EFFECTIVENESS OF PROMOTION 5


STRATEGY
COMMUNICATION OBJECTIVES CAN BE…..

 Need recognition
 Finding buyers
 Brand building
 Evaluation of alternatives
 Purchase decision
 Retention of customers
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ROLE OF THE PROMOTION COMPONENTS

 Expected contribution for each of the


promotion components.
 Which communication objective(s) will be
the responsibility of each component?
 What part of the budget will go to each
component?

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Factors Guiding the Role of Each
Component

 Market Target(s)
 Positioning
 Role of Promotion in Positioning
 Product Characteristics
 Stage of Life Cycle
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DETERMINING THE PROMOTION
BUDGET
Objective
and Task

All You Can


Budgeting Percent of
Afford
Sales
Approaches

Follow the
Competition 9
ADVERTISING STRATEGY

Setting Objectives and Budgeting


Creative Strategy
Media/Programming Strategy
Role of the Agency
Program Implementation and
Effectiveness
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ADVERTISING
Target Audience
STRATEGY
Advertising FLOW
Objectives

Advertising Budget

Creative Strategy

Advertising Media and


Programming Schedules

Implement and
Evaluate Strategy 11
Effectiveness
Advertising Objectives examples
Expose communication
to target audience

Create awareness

Change attitude(s)

Increase Sales

Generate profits
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MEDIA / SCHEDULING DECISIONS

 Television
 Cable tv
 Radio
 Print newspapers magazines
 Online , Website
 Outdoors
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ADVERTISING STRATEGY IMPLEMENTATION AND
EFFECTIVENESS

 Decide how to measure effectiveness


before implementing the strategy.
 Assign responsibility for tracking
performance.
 Assessing the quality of advertising is
important.
 Exposure to advertising is not a very
sensitive measure of effectiveness.
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Rating
Services
Test
Marketing Sales and
Expense Analysis
MEASURING
ADVERTISING
EFFECTIVENESS

Controlled Recall
Tests Tests
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SALES PROMOTION STRATEGY

SALES PROMOTION consists of short term incentives

USED JOINTLY WITH ADVERTISING

Is RARELY a primary strategy

The strategy process is similar to the design of


advertising strategy.

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