Non-Verbal Communication
Non-Verbal Communication
Non-Verbal Communication
• Body Language
• What is Kinesics?
What is Non-Verbal Communication?
The term nonverbal communication was introduced in 1956 by psychiatrist
Jurgen Ruesch and author Weldon Kees in the book "Nonverbal
Communication: Notes on the Visual Perception of Human Relations.“
We often use signs and gestures instead of spoken words to communicate.
These non- word communications basically belongs to the criteria non-
verbal communications i.e. every non-word communication is non-verbal
communication
• We communicate not only through words but also through other alternative Courses.
• A receiver derives 93% of the meaning of a message through non-verbal communication
and only 7% through verbal communication. Among these:
Vocal
Non-verbal 38%
55%
Body Language
Related to body movements, either of any
part of the body or the body as a whole
Five types of body language:
• Facial Expression
• Gestures
• Posture and Stance
• Space Relationship Body
Language
Proxemics Haptics
• Too much eye contact: dominance, lack of respect, threat, wish to Insult
• Too little eye contact: not paying attention, impolite, insincere, shy
• Withdrawing eyes: signal of submission
Facial Expression
• HAPPINESS
• SADNESS
• DISPLEASURE
• ANGER
• FEAR
• INTEREST
GESTURES OR KINESICS
“LET YOUR BODY TALK ON YOUR BEHALF”
SOME COMMON GESTURES
• SHOULDER SHRUG: I don’t know
• PUFFED CHEST: pride or achievement
• SUCKED STOMACH: I am not as fat as I look
• FINGER CROSSING: protection
• EYELID PULLING: be alert
• NOSE TAPPING: mind your own business
• THUMB UPPING: best luck , victory
• RUBBING PALM TOGETHER: positive expectation
• THUMB AND FINGER RUB: money expectancy
• HANDS CLENCHED TOGETHER: confident
• STEEPLING HANDS: frustrated , request
• HANDS IN POCKET: aggression
• HANDS ON HIPS: aggressive, achiever stance
POSTURE AND STANCE
• STANDING
• SITTING
• LYING
SOME COMMON POSTURES:
• SAGGING: Depression
• FORWARD LEAN: Positive Attitude
• BACKWARD LEAN: Negative Attitude
• ARMS FOLDED ACROSS THE CHEST: unsympathetic
• ARMS HELD LOOSE: open positive attitude
• UPRIGHT POSTURE: high status , I am the boss
• BOWING HEAD: lower status
• SIDEWAY LEAN: relaxation, friendliness
• SELF WRAPPING: withdrawal, self protection
• SLOUCHING WITH FORWARD LEAN: lowliness
• MODERATELY UPRIGHT: enthusiasm, friendliness
POSTURE AND STANCE
Example:-
Nasir Mahmood
M.Ed