Chap 12... Leadership
Chap 12... Leadership
Chap 12... Leadership
Leaders who like being around people and are able to assert themselves
(extraverted), who are disciplined and able to keep commitments they make
(conscientious), and who are creative and flexible (open) do have an apparent
advantage when it comes to leadership, suggesting good leaders do have key
traits in common.
Another trait that may indicate effective leadership is emotional intelligence (EI).
Why is EI so critical to effective leadership?
o A core component of EI is empathy. Empathetic leaders can sense others’ needs, listen to what followers
say (and don’t say), and read the reactions of others. A leader who effectively displays and manages
emotions will find it easier to influence the feelings of followers, by both expressing genuine sympathy
and enthusiasm for good performance and by using irritation for those who fail to perform
Conclusion:
o First, contrary to what we believed 20 years ago and thanks to the Big Five, we can say that traits can
predict leadership.
o Second, traits do a better job predicting the emergence of leaders and the appearance of leadership than
actually distinguishing between effective and ineffective leaders.
The fact that an individual exhibits the traits and that others consider him or her a leader does not necessarily mean the
leader is successful at getting the group to achieve its goals.
The most comprehensive theories resulted from the Ohio State
Studies in the late 1940s, which sought to identify independent
dimensions of leader behavior.
These dimensions are closely related to the Ohio State dimensions. Employee-oriented leadership is
similar to consideration, and production-oriented leadership is similar to initiating structure. In fact, most
leadership researchers use the terms synonymously.
• U.S. manager leading a team in Brazil would need to be team oriented, participative, and humane. Leaders high
in consideration would succeed best in this culture
• Chinese culture emphasizes being polite, considerate, and unselfish, but it also has a high performance
orientation. Thus, consideration and initiating structure may both be important.
Some leaders may have the right traits or display the right behaviors and still fail. As important as traits and behaviors
are in identifying effective or ineffective leaders, they do not guarantee success. The context matters, too
Contingent: Depend
Fiedler's Contingency Theory of Leadership states
that your effectiveness as a leader is determined by
how well your leadership style matches the
situation. The theory is based on the premise that
each of us has one and only one leadership style
which can be scored on the Least Preferred Co-
worker (LPC) scale.
1) Identifying Leadership Style
Fiedler believes a key factor in leadership success is the individual’s basic leadership style. He created the least preferred
co-worker (LPC) questionnaire to identify that style by measuring whether a person is task or relationship oriented.
The LPC questionnaire asks respondents to think of all the co-workers they have ever had and describe the one they least
enjoyed working with by rating that person on a scale of 1 to 8 for each of 16 sets of contrasting adjectives (such as
pleasant–unpleasant, efficient–inefficient, open–guarded, supportive–hostile).
• If you describe the person you are least able to work with in favorable terms (a high LPC score), Fiedler
would label you relationship oriented.
• If you see your least-preferred co-worker in unfavorable terms (a low LPC score), you are primarily interested
in productivity and are task oriented. About 16 percent of respondents score in the middle range and thus fall
outside the theory’s predictions.
Fiedler assumes an individual’s leadership style is fixed. This means if a situation requires a task-oriented leader and the
person in the leadership position is relationship oriented, either the situation has to be modified or the leader has to be
replaced to achieve optimal effectiveness.
The next step is to evaluate the situation in terms of these three variables.
o Fiedler states that the better the leader–member relations, the more highly structured the job, and the stronger the
position power, the more control the leader has.
• A very favorable situation (in which the leader has a great deal of control) might include a payroll manager who is well
respected and whose employees have confidence in her (good leader–member relations); activities that are clear and
specific—such as wage computation, check writing, and report filing (high task structure); and provision of considerable
freedom to reward and punish employees (strong position power).
• An unfavorable situation might be that of the disliked chairperson of a volunteer United Way fundraising team. In this job,
the leader has very little control.
In recent years, Fiedler has condensed these eight situations down to three. He now says task-oriented leaders perform best in
situations of high and low control, while relationship-oriented leaders perform best in moderate control situations.
How would you apply Fiedler’s findings?
You would match leaders—in terms of their LPC scores—with the type of situation—
in terms of leader– member relationships, task structure, and position power—for
which they were best suited. But remember that Fiedler views an individual’s
leadership style as fixed. Therefore, there are only two ways to improve leader
effectiveness.
o First, you can change the leader to fit the situation—as a baseball manager
puts a right- or left-handed pitcher into the game depending on the hitter. If a
group situation rates highly unfavorable but is currently led by a relationship-
oriented manager, the group’s performance could be improved under a
manager who is task-oriented.
o The second alternative is to change the situation to fit the leader by
restructuring tasks or increasing or decreasing the leader’s power to control
factors such as salary increases, promotions, and disciplinary actions.
4) Evaluation
Studies testing the overall validity of the Fiedler model find considerable evidence to
support substantial parts of it. If we use only three categories rather than the original
eight, ample evidence supports Fiedler’s conclusions. But the logic underlying the
LPC questionnaire is not well understood, and respondents’ scores are not stable. The
contingency variables are also complex and difficult for practitioners to assess.
1) The situational leadership theory refers to those leaders
who adopt different leadership styles according to
the situation and the development level of their team
members. It is an effective way of leadership because it
adapts to the team's needs and sets a beneficial balance for
the whole organization.
According to path–goal theory, whether a leader should be
directive or supportive or should demonstrate some other
behavior depends on complex analysis of the situation. It
predicts the following:
Research testing both the original and revised leader-participation models has not been encouraging,
although the revised model rates higher in effectiveness. Criticism focuses on the model’s
complexity and the variables it omits.
The theories we’ve covered to this point assume leaders use a fairly homogeneous style with
everyone in their work unit.