A Communication Plan

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NEW PRODUCT DEVELOPMENT

Activity Stakeholders Timeframe Communication Indicators Documents Date


strategy of Success Completed

New Sales team 2 weeks Meetings Info about Reports Mar 31


Product Operations Emails new Research
develop Finance for products
ment costing (external &
Legal team internal
for perspectiv
compliance e)
CUSTOMER RELATIONSHIP MANAGEMENT
Activity Stakeholders Timeframe Communication Indicators Documents Date
strategy of Success Completed

CRM IT team 2 weeks Meetings Info about Reports Mar 31


Finance team Emails CRM Research
Customer software
Services team
A NEW MENTORING PROGRAM FOR TEAM
LEADERS AND SUPERVISORS
Activity Stakeholders Timeframe Communication Indicators Documents Date
strategy of Success Completed
A new HR 1 week Meetings Feedback Reports Mar 31
mentori Team leaders Emails about Research
ng and mentoring Check-list
program supervisors program
for team Finance for that they
leaders costing prefer
and Availability
supervis of team
ors leaders
and
supervisor
s
COMMUNICATE BUSINESS PLAN REVISION

Activity Stakeholders Timeframe Communication Indicators Documents Date


strategy of Success Completed

Inform Management 2 hours Meeting Supports Presentatio May 2


business Managers and n (ppt),
plan approval Business
revision from Plan
manageme document
nt
BUSINESS PLAN IMPLEMENTATION
Activity Stakeholders Timeframe Communication Indicators of Documents Date
strategy Success Completed

Information sharing All 12 months Intranet Online


information

Project follow up Working parties 12 months Meetings Kick-off Progress Weekly, on-
Progress reports going
Update
Feedback
Actions

Coordination, inform Working parties 12 months Emails On-going


issues etc.
BUSINESS PLAN IMPLEMENTATION
Activity Stakeholders Timeframe Communication Indicators of Documents Date
strategy Success Completed

CRM CRM staffs 6 months Workshop, Class Improve Check-list June


Customer Progress report
services staff
performance

New Product Sales team 3 months Training Improve sales Survey report re March
performance customer
responses

Mentoring Team leaders, 12 months Workshop, class, Leadership Performance On-going


program supervisors meeting development appraisal report

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