4 First Retailers
4 First Retailers
retailers
Department stores
Types of retailers
. Bring together a vast
variety of mechandise under
one roof.
. Departmentalize both their
merchandising activities and
their operating functions.
Bargain
Types of retailers
stores
. By keeping their facilities lean
and their service to a minimum,
these retailers are able to offer a
variety of nationally advertised
and private-brand goods at prices
significantly below traditional
department store prices.
Discount stores
Types of retailers
. Initiated the movement toward cut-rate
pricing by opening barebones facilities in
inexpensive locations.
Types of retailers
. Like discounters, off-price stores sell
name-brand merchandise at prices
below those in department stores.
It has
PHASE 3
1. DEFINITION
• Enables companies to be
successful in dynamic markets
• Order Processing
In-house operation
• Warehousing
COMPONENTS
• Material Handling
• Inventory Control
• Transportation
1. Customer service
• is a strategically designed
standard for consumer
satisfaction that the business
intends to provide to its
customers
2. Order processing
• consists of activities:
- a credit check;
- recording of the sale,
- making the appropriate accounting entries;
- and locating the item, shipping, and adjusting
inventory records
- Billing the customer
• directly affects the ability to meet the customer
service standards
Most companies establish standards for filling orders
within a specific time period
3. Warehousing
Transport
Ground
Transport
1.TRUCKS
PROS
-door-to-door delivery
1.TRUCKS
CONS
2 . R A I L W AY S
-HEAVIER + MORE DIVERSIFIED
cargoes
2 . R A I L W AY S
- Depends on railroads
CO2 EMISSION
Water
- Cheapest >< Slowest
Transport
- Long distance
- Non-perishable, bulk items
- Low frequency
- Extra cost
Pipelines
- Liquids, gases, chemicals
- Dependable + continuous
delivery
West-East Gas Pipeline: 8,707km
(China)
5 MODES OF
TRANSPORTATION