Fairness, Accountability and Transparency
Fairness, Accountability and Transparency
Accountability and
Transparency
FAIRNESS
• Refers to equal treatment.
• One of the hardest, yet important, to practice on a
consistent basis.
• The fairer the entity appears, the more likely it is that
it can survive the pressure of interested parties.
FAIRNESS IN BUSINESS
• Refers to the value of treating people with a standard of
performance that is consistent and equal based on
commitments. It means :
giving customers a reasonable value for their money.
Providing an unbiased work environment
Caring for the community members and business partners
with similar level of fairness expected from them is also
vital.
UNFAIRNESS
• lack of equality or justice.
• the issues of money, competition
and pride are sometimes the
causes of unfairness.
• Some do less work, others come
in late, miss deadlines and make
mistakes.
FAIRNESS
• Is concerned with actions, processes, and
consequences that are morally right, honorable and
equitable.
• In essence, the virtue of fairness establishes moral
standards for decisions that affect others.
• Fair decisions are made in an appropriate manner
based on appropriate criteria.
ACCOUNTABILITY
• Refers to the obligation and
responsibility to give an explanation
or reason for the company’s actions
and conduct.
• It also has a strong connection to
expectations.
• Employees who do not meet the
expectations of their supervisor are
held accountable for their actions and
must answer for their inability to do so.
ACCOUNTABILITY
• Is a crucial in ensuring high performance within an
organization.
• Clear communication of expectations and well
defined goals is a very effective tool in enhancing
performance at every level of organization.
• Employees need to clearly understand their role in
the company and what they are responsible for
accomplishing.
• Accountability for a non profit have to provide some
community benefit.
• It includes ensuring that they are effectively
providing this benefit such as feeding the homeless,
protecting the environment, preventing domestic
violence and offering a cultural endeavor, and so on.
• Companies were primarily accountable to just two
entities customers (whom they owed a quality
product at a fair price), shareholders(whom they
owed regular profits).
Companies Constituencies:
1. Institutional Investors- are becoming much more vocal and more
active. They want more information about the board performance,
morally acceptable policies and practices, compensation policies
and the behavior of senior management, as well as fully transparent
financial data and information on the company’s prospects for
growth.
2. Customers- has a power to voice out their concerns and demand
information in all sort of areas, including product quality,
community involvement, child labor practices, allowances on prices,
customer service and performance issues.
3. Employees- finding and keeping good employees is tough, so
companies must be quick to respond to employee needs. Employees
want information related to company finances and operations, and
guidelines on how they can improve processes, performance and
profitability.