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    Socializing, Orienting, and Developing Employees: Decenzo and Robbins HRM 7Th Edition 1

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    hurricane2010
    The document outlines key topics related to socializing, orienting, and developing employees including the socialization process, employee training approaches and needs, organization development methods, evaluating training programs, and addressing global issues in training and developing expatriates. It provides details on each topic with examples and exhibits to illustrate important concepts for acclimating new hires and helping organizations and employees adapt to changes.

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    Socializing, Orienting, and Developing Employees: Decenzo and Robbins HRM 7Th Edition 1

    Uploaded by

    hurricane2010
    170 views46 pages
    The document outlines key topics related to socializing, orienting, and developing employees including the socialization process, employee training approaches and needs, organization development methods, evaluating training programs, and addressing global issues in training and developing expatriates. It provides details on each topic with examples and exhibits to illustrate important concepts for acclimating new hires and helping organizations and employees adapt to changes.

    Original Description:

    soclialization

    Original Title

    Ch08 (1) Supporting Lecture on Socilizing 12 Edition Fundamentals of HRM

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    The document outlines key topics related to socializing, orienting, and developing employees including the socialization process, employee training approaches and needs, organization development methods, evaluating training programs, and addressing global issues in training and developing expatriates. It provides details on each topic with examples and exhibits to illustrate important concepts for acclimating new hires and helping organizations and employees adapt to changes.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    170 views46 pages

    Socializing, Orienting, and Developing Employees: Decenzo and Robbins HRM 7Th Edition 1

    Uploaded by

    hurricane2010
    The document outlines key topics related to socializing, orienting, and developing employees including the socialization process, employee training approaches and needs, organization development methods, evaluating training programs, and addressing global issues in training and developing expatriates. It provides details on each topic with examples and exhibits to illustrate important concepts for acclimating new hires and helping organizations and employees adapt to changes.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 46

    CHAPTER 8

    Socializing, Orienting, and


    Developing Employees

    DeCenzo and Robbins HRM 7th


    Edition 1
    CHAPTER 8 TOPICS:

     1: Socialization
     2: Socialization steps
     3: Who socializes a new employee???
     4: Employee training importance
     5: Training
     6: Training needs
     7: Organization development
     8: Evaluating training and development
     9: Global issues

    DeCenzo and Robbins HRM 7th


    Edition 2
    1: SOCIALIZATION

    Adaptation

    Outsider-insider
    passage

    Organizational entry

    DeCenzo and Robbins HRM 7th


    Edition 3
    1: ASSUMPTIONS ABOUT
    SOCIALIZATION

    Influences
    performance
    Increases
    organizational
    stability
    New members suffer
    anxiety
    Does not occur in a
    vacuum
    DeCenzo and Robbins HRM 7th
    Edition 4
    1: REACTIONS AND
    ADJUSTMENTS

    Similar for all


    individuals
    Incomplete new
    information
    Memory/impressions
    distorted
    Adjustments have to
    be made

    DeCenzo and Robbins HRM 7th


    Edition 5
    2: SOCIALIZATION
    PROCESS STEPS

    Prearrival

    Encounter

    Metamorphosis

    DeCenzo and Robbins HRM 7th


    Edition 6
    2: PREARRIVAL

    Before starting the


    job
    Enter with values,
    attitudes,
    expectations
    Schools, training
    Interviews prepare
    for organizational fit

    DeCenzo and Robbins HRM 7th


    Edition 7
    2: ENCOUNTER

    Upon entry into


    organization
    Shock at possible
    dichotomy
    Expectations
    Reality
    Affirmation
    Detachment

    DeCenzo and Robbins HRM 7th


    Edition 8
    2: ENCOUNTER

    TALK TO THE PERSON NEXT TO YOU


    ABOUT THE FIRST DAY ON A JOB.
    (USE THE HOMEWORK FROM CHAPTER
    7)
    WAS THERE A DIFFERENCE BETWEEN
    THE BEST/WORST JOBS?

    DeCenzo and Robbins HRM 7th


    Edition 9
    2: METAMORPHOSIS

    Problems worked out


    Comfortable with
    environment
    Productivity
    Commitment
    Turnover

    DeCenzo and Robbins HRM 7th


    Edition 10
    3: MANY PEOPLE
    SOCIALIZE NEW HIRES

    HRM
    Orientation
    Schedule others
    Supervisor
    Peers
    Organizational culture
    CEO - visioning,
    access, interest

    DeCenzo and Robbins HRM 7th


    Edition 11
    4: EMPLOYEE TRAINING
    VALUE

    Job complexity
    Job changes
    Employee diversity
    Learning designed to
    produce a change
    Employee training
    Skills needed to do the
    job at hand
    Employee
    development ????????
    DeCenzo and Robbins HRM 7th
    Edition 12
    5: TRAINING - LEARNING
    THEORY

    Motivation
    Feedback
    Reinforcement
    Practices improves
    performance, then
    plateaus
    Transferable

    – See Exhibit 8-3


    DeCenzo and Robbins HRM 7th
    Edition 13
    Exhibit 8-3: Principles of Learning

    DeCenzo and Robbins HRM 7th


    Edition 14
    6: TRAINING NEEDS

    Organization goals
    Tasks to complete
    those goals
    Behaviors needed to
    perform those tasks
    Employee deficiencies
    in
    Skills
    Knowledge
    Abilities DeCenzo and Robbins HRM 7th
    Edition 15
    6: BEFORE YOU TRAIN…..

    MAKE SURE
    PERFORMANCE
    DEFICIENCY IS DUE
    TO LACK OF
    TRAINING

    DeCenzo and Robbins HRM 7th


    Edition 16
    6: TRAINING APPROACHES
    (ON-THE-JOB)

    Strengths
    Simple
    Actual job
    Weaknesses
    Productivity
    Mistakes
    Types
    Apprenticeship
    Job instruction
    DeCenzo and Robbins training
    HRM 7th
    Edition 17
    6: TRAINING APPROACHES
    (OFF-THE-JOB)

    Classroom lectures
    Films and videos
    Demonstrations
    Case studies
    Simulations
    Programmed
    instruction
    Interactive video disks
    Virtual reality
    DeCenzo and Robbins HRM 7th
    Edition 18
    6: AND…..

    Computer-based
    training
    Vestibule training

    • See Exhibit 8-5

    DeCenzo and Robbins HRM 7th


    Edition 19
    Exhibit 8-5: Off-the-job Training Methods

    DeCenzo and Robbins HRM 7th


    Edition 20
    6: EMPLOYEE
    DEVELOPMENT

    Future oriented
    Education, not
    training
    Reasoning, decision
    making
    Personal growth
    All employees, not
    just managers

    DeCenzo and Robbins HRM 7th


    Edition 21
    6: EMPLOYEE
    DEVELOPMENT METHODS

    Job rotation

    Assistant-to positions

    Committee
    assignment

     AND…
    DeCenzo and Robbins HRM 7th
    Edition 22
    6: EMPLOYEE
    DEVELOPMENT METHODS

    Lectures and
    seminars

    AND….

    DeCenzo and Robbins HRM 7th


    Edition 23
    6: EMPLOYEE
    DEVELOPMENT METHODS

    Coaching

    Simulations

    Outdoor training

    DeCenzo and Robbins HRM 7th


    Edition 24
    7: ORGANIZATION
    DEVELOPMENT

    Goal is to help
    organizations
    (people) adapt to
    change
    Change affects
    Technology
    Systems
    People
    Processes
    DeCenzo and Robbins HRM 7th
    Edition 25
    7: ORGANIZATION
    DEVELOPMENT GOALS

    Help employees adapt


    to change
    Build acceptance of
    new culture
    Generate support for
    whatever actions need
    to be taken

    DeCenzo and Robbins HRM 7th


    Edition 26
    7: ORGANIZATION
    DEVELOPMENT MODELS

    Kurt Levin Change


    Stages
    Unfreeze status quo
    Change
    Refreeze to stabilize
    Rafting in white water
    Nimble, flexible,
    adaptable to survive

    DeCenzo and Robbins HRM 7th


    Edition 27
    7: ORGANIZATION
    DEVELOPMENT METHODS

    Climate surveys
    Team building
    Third-party
    interventions
    Change agents

    DeCenzo and Robbins HRM 7th


    Edition 28
    7: OD - THE LEARNING
    ORGANIZATION

    Systems thinking
    Personal mastery
    Mental models
    Shared vision
    Team learning

    DeCenzo and Robbins HRM 7th


    Edition 29
    7: OD - THE LEARNING
    ORGANIZATION

    ORGANIZATION
    DEVELOPMENT

    BECOMES

    ORGANIZATIONAL
    TRANSFORMATION

    DeCenzo and Robbins HRM 7th


    Edition 30
    8: EVALUATING TRAINING
    AND DEVELOPMENT

    NEEDS TO BE MORE
    THAN JUST FUN

    DeCenzo and Robbins HRM 7th


    Edition 31
    8: EVALUATING TRAINING
    AND DEVELOPMENT

    OR NOT

    DeCenzo and Robbins HRM 7th


    Edition 32
    8: EVALUATING TRAINING
    AND DEVELOPMENT

    Cost effectiveness

    Deficiencies corrected

    Productivity measured

    DeCenzo and Robbins HRM 7th


    Edition 33
    8: PERFORMANCE-BASED
    EVALUATION MEASURES

    Post-training
    performance method

    Pre-post-training
    performance method

    Pre-post-training
    performance with
    control group method
    DeCenzo and Robbins HRM 7th
    Edition 34
    8: POST-TRAINING
    PERFORMANCE

    Train

    Evaluate performance

    DeCenzo and Robbins HRM 7th


    Edition 35
    8: PRE-POST-TRAINING
    PERFORMANCE

    Establish/identify
    baseline

    Train

    Evaluate performance

    DeCenzo and Robbins HRM 7th
    Edition 36
    8: PRE-POST-TRAINING
    WITH CONTROL GROUP

    Establish/identify
    baseline
    Control group
    Hold out some
    subjects
    Do nothing to them
    Train the rest
    Evaluate performance
    of both groups
    Compare resultsDeCenzo andEdition
    Robbins HRM 7th
    37
    8: INTERNATIONAL
    ISSUES

    Training
    Culture
    Language
    Techniques
    Development
    Necessary for
    executives
    Expatriates

    DeCenzo and Robbins HRM 7th


    Edition 38
    8: PROBLEMS WITH
    EXPATRIATES

    Out of sight, out of


    mind
    Jobs
    Raises
    Promotions
    Retention
    Retirement
    Termination

    DeCenzo and Robbins HRM 7th


    Edition 39
    QUICK: REVIEW
    CHAPTER 8

    ANSWER THESE QUESTIONS ON A SHEET


    OF PAPER.
    1. THE MOST IMPORTANT THING WE DID IN
    CLASS TODAY _______.
    2. I STILL HAVE QUESTIONS ABOUT___.
    3. THE BEST THING ABOUT CLASS TODAY WAS
    _______________.
    4. DON’T D0 ____________ ANYMORE.
    • TURN THEM IN, PLEASE. NO NAMES. WE’LL TALK
    NEXT CLASS SESSION
    DeCenzo and Robbins HRM 7th
    Edition 40
    PREVIEW: CHAPTER 9

    Ask 3 people you know:


    Do you like your job?
    Do you have a career or a job?
    Why do you think so?

     Write up their responses for 1 extra point on your final grade.

    DeCenzo and Robbins HRM 7th


    Edition 41
    Exhibit 8-1: A Socialization Process

    DeCenzo and Robbins HRM 7th


    Edition 42
    Exhibit 8-2: Sample Orientation Agenda

    DeCenzo and Robbins HRM 7th


    Edition 43
    Exhibit 8-4: Determining Training Needs

    DeCenzo and Robbins HRM 7th


    Edition 44
    Exhibit 8-6: Lewin’s Change Process

    DeCenzo and Robbins HRM 7th


    Edition 45
    Exhibit 8-7: A Sample Climate Survey

    DeCenzo and Robbins HRM 7th


    Edition 46

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