McDonald's initial attempts to create a French fry supply chain in India faced several pitfalls: inflation increased costs, ideal potato growing conditions did not exist, Indian potatoes were unfit for fries, and outdated farming, logistics, and lack of temperature-controlled warehouses posed challenges. McCain Foods succeeded by developing joint ventures with local and international suppliers, investing over $100 million before opening stores, augmenting imports with a local supplier, and building relationships with farmers to guide potato production. Farmer collaboration and capability building helped McDonald's lower costs, reduce inventory levels, and ensure supply. While the McCain model is effective, dependencies and low bargaining power pose risks, which McDonald's can address through developing alternative
McDonald's initial attempts to create a French fry supply chain in India faced several pitfalls: inflation increased costs, ideal potato growing conditions did not exist, Indian potatoes were unfit for fries, and outdated farming, logistics, and lack of temperature-controlled warehouses posed challenges. McCain Foods succeeded by developing joint ventures with local and international suppliers, investing over $100 million before opening stores, augmenting imports with a local supplier, and building relationships with farmers to guide potato production. Farmer collaboration and capability building helped McDonald's lower costs, reduce inventory levels, and ensure supply. While the McCain model is effective, dependencies and low bargaining power pose risks, which McDonald's can address through developing alternative
McDonald's initial attempts to create a French fry supply chain in India faced several pitfalls: inflation increased costs, ideal potato growing conditions did not exist, Indian potatoes were unfit for fries, and outdated farming, logistics, and lack of temperature-controlled warehouses posed challenges. McCain Foods succeeded by developing joint ventures with local and international suppliers, investing over $100 million before opening stores, augmenting imports with a local supplier, and building relationships with farmers to guide potato production. Farmer collaboration and capability building helped McDonald's lower costs, reduce inventory levels, and ensure supply. While the McCain model is effective, dependencies and low bargaining power pose risks, which McDonald's can address through developing alternative
McDonald's initial attempts to create a French fry supply chain in India faced several pitfalls: inflation increased costs, ideal potato growing conditions did not exist, Indian potatoes were unfit for fries, and outdated farming, logistics, and lack of temperature-controlled warehouses posed challenges. McCain Foods succeeded by developing joint ventures with local and international suppliers, investing over $100 million before opening stores, augmenting imports with a local supplier, and building relationships with farmers to guide potato production. Farmer collaboration and capability building helped McDonald's lower costs, reduce inventory levels, and ensure supply. While the McCain model is effective, dependencies and low bargaining power pose risks, which McDonald's can address through developing alternative
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MCDONALDS INDIA :
OPTIMIZING THE FRENCH
FRIES SUPPLY CHAIN
PRASHANT YADAV II PARASURAMAN S.
ABOUT
ENTERED INDIA IN 1996 THROUGH A JOINT
VENTURE BY 2011 240 RESTAURANTS IN INDIA SPECIAL MENU WITH VEGETARIAN SELECTION, NO BEEF WHAT WERE THE PITFALLS OF THE INITIAL ATTEMPTS BY MCDONALD’S INDIA TO CREATE ITS’ FRENCH FRY SUPPLY CHAIN? WHAT WERE THE CRITICAL FACTORS THAT ENABLED Pitfalls of Initial Attempts MCCAIN’S SUCCESS? Critical factors enabled success Double digit inflation in India had been adding huge cost pressures Company Developed Joint ventures between Indian and International suppliers.(Lamb Weston and Tarai Foods) In India ideal potato growing and storage conditions were not available. Started creating backward linkages all the way to the farm level Typical Indian Potatoes are not fit for long French fries Spend over $100 million to develop the supply chain before stores were opened Outdated farming and irrigation practices in the country Mc Donald also bring additional supplier McCain to augment Logistics and distribution were also not supportive(Bad import supply and to develop Potato for Fries. roads, only 200 refrigerated trucks existence) Vista foods provided capacity for McCain which reduced Temperature controlled warehouses for perishable products huge investment. is not available Building and developing relationship with local farmers and Buying processed chicken was not possible as India is guiding them in producing product as per requirement. mostly live bird market McCains conducted regional trials with 13 varieties of Fist JV invested $10million and was unable to develop potatoes. potato as per Mc Donalds requirement Developing farmer life style and teaching them new Process of obtaining import license is complex in India and harvesting techniques Import duty is 56% HOW DID FARMER COLLABORATION AND CAPABILITY BUILDING HELP PROMOTE MCDONALD’S GROWTH AND QUALITY OBJECTIVES? Lowering 30 percent of cost structure and no exposure to the fluctuating exchange rate
Saving an additional 19 percent in import costs
Reducing inventory levels from 15 days (imported fries) to 6 days (local fries)
Close relationships with farmers helped ensure a secure supply
UNDER MCCAIN’S MANAGEMENT, THE MACFRY SUPPLY CHAIN HAS BEEN EFFECTIVE. WHAT ARE THE RISKS OF THIS MODEL? HOW CAN MCDONALD’S ADDRESS THE COMPETITIVE THREATS FROM OTHER FIRMS MOVING IN AND CAPITALIZING Dependency ON THE LARGE INVESTMENTS OF TIME on supplier AND MONEY THAT MCDONALD’S HAS MADE? Low bargaining power Competitive Rivalry
HOW CAN MCDONALD’S ADDRESS THE COMPETITIVE
THREATS FROM OTHER FIRMS MOVING IN AND CAPITALIZING ON THE LARGE INVESTMENTS OF TIME AND MONEY THAT MCDONALD’S Develop other suppliers HAS MADE? Have long term contracts with McCain Get the potatoes quality/farming methods patented WHAT ARE THE OPTIONS MCDONALD’S INDIA CAN PURSUE TO MEET THE HUGE GROWTH IN DEMAND THAT HAS BEEN PREDICTED IN INDIA? IS IT BETTER TO PUSH FOR 100% LOCALIZATION USING ONE SUPPLIER OR TO USE A MULTI SUPPLIER STRATEGY BY CONTINUING TO IMPORT SOME SUPPLY? McD should go for multiple suppliers, region wise Invest in R&D for increase of production and also for increased shelf life of potatoes
Yes it should push for 100% localization with multiple
suppliers. WOULD VERTICAL INTEGRATION STRENGTHEN MCDONALD'S ABILITY TO HAVE ASSURED SUPPLY, OR WEAKEN Yes, vertical integration would strengthen McD’s ability to have assured supply, IT? however the initial cost need to be considered. As the plan is to expand to 500 stores from 240 McD can continue with macain.
Reduce Cost, Better control of quality and better flow and control of information across the supply chain
Prashant
No vertical integration would not strengthen MC Donalds ability as inherting a
process of supplier will add additional investments rather than concentrating on expansion of business. Multiple supplier strategy will help in meeting the growing demand.