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MCDONALDS INDIA :

OPTIMIZING THE FRENCH


FRIES SUPPLY CHAIN

PRASHANT YADAV II PARASURAMAN S.


ABOUT

ENTERED INDIA IN 1996 THROUGH A JOINT


VENTURE
BY 2011 240 RESTAURANTS IN INDIA
SPECIAL MENU WITH VEGETARIAN SELECTION, NO
BEEF
WHAT WERE THE PITFALLS OF THE INITIAL ATTEMPTS BY
MCDONALD’S INDIA TO CREATE ITS’ FRENCH FRY SUPPLY
CHAIN? WHAT WERE THE CRITICAL FACTORS THAT ENABLED
Pitfalls of Initial Attempts MCCAIN’S SUCCESS?
Critical factors enabled success
 Double digit inflation in India had been adding huge cost
pressures  Company Developed Joint ventures between Indian and
International suppliers.(Lamb Weston and Tarai Foods)
 In India ideal potato growing and storage conditions were
not available.  Started creating backward linkages all the way to the farm
level
 Typical Indian Potatoes are not fit for long French fries
 Spend over $100 million to develop the supply chain before
stores were opened
 Outdated farming and irrigation practices in the country
 Mc Donald also bring additional supplier McCain to augment
 Logistics and distribution were also not supportive(Bad import supply and to develop Potato for Fries.
roads, only 200 refrigerated trucks existence)
 Vista foods provided capacity for McCain which reduced
 Temperature controlled warehouses for perishable products huge investment.
is not available
 Building and developing relationship with local farmers and
 Buying processed chicken was not possible as India is guiding them in producing product as per requirement.
mostly live bird market
 McCains conducted regional trials with 13 varieties of
 Fist JV invested $10million and was unable to develop potatoes.
potato as per Mc Donalds requirement
 Developing farmer life style and teaching them new
 Process of obtaining import license is complex in India and harvesting techniques
Import duty is 56%
HOW DID FARMER COLLABORATION AND
CAPABILITY BUILDING HELP PROMOTE
MCDONALD’S GROWTH AND QUALITY
OBJECTIVES?
 Lowering 30 percent of cost structure and no exposure to the
fluctuating exchange rate

 Saving an additional 19 percent in import costs


 Reducing inventory levels from 15 days (imported fries) to 6 days (local
fries)

 Close relationships with farmers helped ensure a secure supply


UNDER MCCAIN’S MANAGEMENT, THE MACFRY SUPPLY
CHAIN HAS BEEN EFFECTIVE. WHAT ARE THE RISKS OF
THIS MODEL? HOW CAN MCDONALD’S ADDRESS THE
COMPETITIVE THREATS FROM OTHER FIRMS MOVING IN
AND CAPITALIZING
 Dependency ON THE LARGE INVESTMENTS OF TIME
on supplier
AND MONEY THAT MCDONALD’S HAS MADE?
 Low bargaining power
 Competitive Rivalry

HOW CAN MCDONALD’S ADDRESS THE COMPETITIVE


THREATS FROM OTHER FIRMS MOVING IN AND
CAPITALIZING ON THE LARGE INVESTMENTS OF TIME
AND MONEY THAT MCDONALD’S
 Develop other suppliers HAS MADE?
 Have long term contracts with McCain
 Get the potatoes quality/farming methods patented
WHAT ARE THE OPTIONS MCDONALD’S INDIA CAN PURSUE
TO MEET THE HUGE GROWTH IN DEMAND THAT HAS BEEN
PREDICTED IN INDIA? IS IT BETTER TO PUSH FOR 100%
LOCALIZATION USING ONE SUPPLIER OR TO USE A MULTI
SUPPLIER STRATEGY BY CONTINUING TO IMPORT SOME
SUPPLY?
 McD should go for multiple suppliers, region wise
 Invest in R&D for increase of production and also for increased shelf life
of potatoes

Yes it should push for 100% localization with multiple


suppliers.
WOULD VERTICAL INTEGRATION
STRENGTHEN MCDONALD'S ABILITY TO
HAVE ASSURED SUPPLY, OR WEAKEN
 Yes, vertical integration would strengthen McD’s ability to have assured supply,
IT?
however the initial cost need to be considered. As the plan is to expand to 500
stores from 240 McD can continue with macain.

 Reduce Cost, Better control of quality and better flow and control of information
across the supply chain

Prashant

 No vertical integration would not strengthen MC Donalds ability as inherting a


process of supplier will add additional investments rather than concentrating on
expansion of business. Multiple supplier strategy will help in meeting the
growing demand.

Parasuraman
THANK-YOU

QUESTIONS ?

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