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    Functions, Roles, and Skills of A Manager

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    Hope Villacarlos Noya
    Managers play various roles including interpersonal, informational, and decision-making. They operate at three levels - top management sets strategy, middle management formulates objectives, and lower management oversees daily operations. Effective managers possess interpersonal, informational, and decisional skills as well as conceptual, human, and technical abilities.

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    Functions, Roles, and Skills of A Manager

    Uploaded by

    Hope Villacarlos Noya
    33 views16 pages
    Managers play various roles including interpersonal, informational, and decision-making. They operate at three levels - top management sets strategy, middle management formulates objectives, and lower management oversees daily operations. Effective managers possess interpersonal, informational, and decisional skills as well as conceptual, human, and technical abilities.

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    organization and management topic on delegation lesson

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    OMJULYTWOTOFOUR

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    Managers play various roles including interpersonal, informational, and decision-making. They operate at three levels - top management sets strategy, middle management formulates objectives, and lower management oversees daily operations. Effective managers possess interpersonal, informational, and decisional skills as well as conceptual, human, and technical abilities.

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    © All Rights Reserved
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    Download as pptx, pdf, or txt
    33 views16 pages

    Functions, Roles, and Skills of A Manager

    Uploaded by

    Hope Villacarlos Noya
    Managers play various roles including interpersonal, informational, and decision-making. They operate at three levels - top management sets strategy, middle management formulates objectives, and lower management oversees daily operations. Effective managers possess interpersonal, informational, and decisional skills as well as conceptual, human, and technical abilities.

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    © All Rights Reserved
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    of 16

    FUNCTIONS, ROLES, AND SKILLS

    OF A MANAGER
    DEFINITION OF TERMS

    Manager – an individual engaged in management


    activities such as supervising, sustaining,
    upholding, and assuring responsibilities for the
    work of others in his/her work group, team,
    department, on the organization in general.
     ManagerialRoles. The various roles
    played by managers, such as
    interpersonal, informational, and
    decision-making roles
     Managerial skills. The various skill
    that managers must posses, such as
    conceptual human and technical skills.
     Leader. One who possesses good
    leadership qualities or a combination
    of good moral character, strong
    professional will, humility that builds
    enduring greatness, and commands
    loyalty and respect among
    subordinates.
     Liaison. One who is capable of
    maintaining unity of action in the
    organization.
     Figurehead. One who has nominal
    leadership but without real power, as
    this power is possessed only by the
    company’s President/owner
     Spokeperson. One who speaks in the
    name and behalf of another; as in
    behalf of the company
    President/owner.
    THREE LEVELS OF MANAGEMENT

    1. Top Level Management. Is typically composed of the


    organization’s chairman or chairwoman, chief executive
    officer, president, managing director, and other high-
    ranking company executives.
    2. Middle Level Management. Lead frontline or lower-level
    managers and are accountable to top level management.
    3. Lower Level Management. Are responsible for dealing
    with operating personnel. It requires high level of
    interpersonal and technical skills
    3 LEVELS OF MANAGEMENT AS
    ILLUSTRATED IN AN ORGANIZATION
    CHART

    This Photo by Unknown Author is licensed under CC BY-SA-NC


     TOP LEVEL MANAGERS
    • the general or strategic managers who focus on
    long term organizational concerns and emphasize
    the organization’s stability, development,
    progress, and over all efficiency and effectiveness
    • Concerned with the organization’s inter-
    relationships with their external environment.
    • They have authority over all other human
    resources of their organization
    • Set the company’s general direction by designing
    strategies and by controlling various resources.
    • Act as organizational guides who must
    elaborate on the wider purpose of
    their organizational existence, so that
    their subordinates could identify and
    be committed to its success in the
    three levels of management
    Middle-level Managers
    • the tactical managers in charge of the organization’s
    middle levels or departments
    • Formulate specific objectives and activities based on the
    strategic or general goals and objectives developed by
    top-level managers.
    • To act as go-betweens between higher and lower levels
    of the organization
    • Announce and interpret top management priorities to
    human resources in the middle hierarchical level of the
    company
    LOWER-LEVEL MANAGERS
    • known as the operational managers
    and are responsible for supervising the
    organization’s day-to-day activities
    • They are the bridges between
    management and non management
    employees.
    THREE TYPES OF MANAGERIAL ROLES

     Interpersonal
     Informational
     Decision making
    CATEGORIES OF MANAGERIAL ROLES
    ACCORDING TO MINTZBERG

    Interpersonal Leader
    Liaison
    figurehead
    Informational  Spokesperson
     Monitor
     disseminator
    Decisional or  Disturbance
    Decision-making handler
    CLASSIFICATION OF MANAGERIAL
    SKILLS
     Conceptual skills. Enable managers to think
    of possible solutions to complex problems.
     Human skills. Enable managers in all levels
    to relate well with people.
     Technical skills. Are also important for
    managers for them to perform their tasks
    with proficiency with the use of their
    expertise.

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