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Management and Operational Information: EN 50600-3-1:2016 STANDARD BY: Amalia Fiqhiyah 1202164314 Si40Int

The EN 50600-3-1:2016 Standard focuses on operational and management processes for data centers. It addresses processes related to resilience, availability, risk management, capacity planning, security and energy efficiency. Key operational processes include operations management, incident management, change management, configuration management and capacity management. Important management processes involve availability management, security management, energy management, product lifecycle management, cost management, data center strategy, service level management, and customer management.

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79 views11 pages

Management and Operational Information: EN 50600-3-1:2016 STANDARD BY: Amalia Fiqhiyah 1202164314 Si40Int

The EN 50600-3-1:2016 Standard focuses on operational and management processes for data centers. It addresses processes related to resilience, availability, risk management, capacity planning, security and energy efficiency. Key operational processes include operations management, incident management, change management, configuration management and capacity management. Important management processes involve availability management, security management, energy management, product lifecycle management, cost management, data center strategy, service level management, and customer management.

Uploaded by

Harry
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© © All Rights Reserved
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Management and

operational information
EN 50600-3-1:2016 STANDARD
BY:
AMALIA FIQHIYAH
1202164314
SI40INT
SCOPE
Two focus of EN 50600-3-1:2016 Standard:
 The operational processes necessary to deliver the expected level of
resilience, availability, risk management, risk mitigation, capacity planning,
security and energy efficiency.
 Focus on management processes to align the actual and future demands of
users
1. Operational Process
Generally, the following process are considered as operational processes:
 Operations Management – infrastructure maintenance, monitoring and event
management;
 Incident Management – responding to unplanned events, recovery of normal
operation state;
 Change management – logging, coordination, approval and monitoring of all
changes;
 Configuration management – logging and monitoring of configuration items;
 Capacity management – monitoring, analysis, reporting and improvement of
capacity
Operation Management
 Keep the data center at the status of normal operation
 Activities in Operation Management:
1. Maintenance
2. Monitoring
3. Event Management
Incident Management
 Removal of failures and recovery to normal operation state. Accidents should
be handled as an incident category.
 Activities in Incident Management:
1. Removal of failures
2. Recovery of normal operation
Change Management
 Recording, coordination, approval and monitoring of all changes
 Activities included:
1. Recording of changes
2. Coordination
3. Approval
4. Monitoring
Configuration Management
 Recording and monitoring of all assets and their configurations (configuration
items).
 Activities included:
1. Logging of configuration items
2. Provide configuration item information
3. Status monitoring
Capacity Management
 Optimize the usage of the data center’s provisioned capacity.
 Activities included:
1. Monitoring
2. Analysis
3. Management
4. Reporting
2. Management Process (1)
Generally, the following process are considered as operational processes:
a) availability management – monitoring, analysis, reporting and improvement of
availability;
b) security management – monitoring, analysis, reporting and improvement of
security;
c) energy management – monitoring, analysis, reporting and improvement of
energy efficiency;
d) product lifecycle management – management of the timely renewal of
infrastructure and review of product lifecycle costs;
2. Management Process (2)
e) cost management – monitoring, analysis and reporting of all infrastructure
related costs;
f) data center strategy – alignment of actual capabilities and future demands of
data center users and owners;
g) service level management – monitoring, analysis and reporting of service level
compliance;
h) customer management – management of customers and data centers
responsibilities

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