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Functions of Communication

Communication serves five main functions: control of behavior, social interaction, motivation, emotional expression, and dissemination of information. Effective communication is complete, concise, considers the audience, is concrete with facts and examples, shows courtesy, is clear with simple words focused on one objective, and uses correct grammar.

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cris ann
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132 views11 pages

Functions of Communication

Communication serves five main functions: control of behavior, social interaction, motivation, emotional expression, and dissemination of information. Effective communication is complete, concise, considers the audience, is concrete with facts and examples, shows courtesy, is clear with simple words focused on one objective, and uses correct grammar.

Uploaded by

cris ann
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Functions of

communication
1. Control
Communication functions to control
behavior.
2. Social Interaction
Communication allows individual interact
with others.
3. Motivation
Communication motivates or encourages
people to live better.
4. Emotional Expression
Communication facilitates people’s
expression of their feelings and emotion.

5. Information Dissemination
Communication functions to convey
information
Features
of an
Effective
Communication
1. Completeness

Complete communication is essential


to the quality of the communication
process in general. Hence, communication
should include everything that the receiver
needs to hear for him/her to respond,
react, or evaluate properly.
2. Conciseness
Conciseness does not mean
keeping the message short, but
making it direct or straight to the point.
Insignificant or redundant information
should be eliminated from the
communication that will be sent to the
recipient.
3. Consideration

To be effective, the speaker should


always consider relevant information about
his/her receiver such as mood, background,
race, preference, education, status, and
needs among others. By doing so, he/she
can easily build rapport with the audience.
4. Concreteness

Effective communication happens


when the message is concrete and
supported by facts, and real-life
examples and situations. In this case,
the receiver is more connected to the
message conveyed.
5. Courtesy

The speaker shows courtesy in


communication by respecting the
culture, values, and beliefs of his/her
receivers. Being courteous at all times
creates a positive impact on the
audience.
6. Clearness

Clearness in communication implies the


use of simple and specific words to express
ideas. It is also achieved when the speaker
focuses only on a single objective in his/her
speech so as not to confuse the audience.
7. Correctness

Correctness in grammar eliminates


negative impact on the audience and
increases the credibility and effectiveness
of the message.

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