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Basic Computer Operation and Troubleshooting

This document provides an outline for a basic computer operation and troubleshooting workshop. It covers introduction to computer hardware components like the case, motherboard, RAM, ports. It discusses cabling, basic operations like powering on a system, and troubleshooting steps. It also mentions operating systems, storage devices like floppies, CDs, DVDs and their capacities. It emphasizes the importance of backups and also provides tips for troubleshooting like checking if items are plugged in before calling for help. It lists some online resources for further learning about computer fundamentals.

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anon_506690
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240 views

Basic Computer Operation and Troubleshooting

This document provides an outline for a basic computer operation and troubleshooting workshop. It covers introduction to computer hardware components like the case, motherboard, RAM, ports. It discusses cabling, basic operations like powering on a system, and troubleshooting steps. It also mentions operating systems, storage devices like floppies, CDs, DVDs and their capacities. It emphasizes the importance of backups and also provides tips for troubleshooting like checking if items are plugged in before calling for help. It lists some online resources for further learning about computer fundamentals.

Uploaded by

anon_506690
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Basic Computer Operation

and
Troubleshooting
Basic Computer Operation and
Troubleshooting Workshop Outline
• Introduction to computer hardware
• Cabling
• Basic operations
• Troubleshooting
• Stuff
Introduction to Computer Hardware
• Case • Keyboard/mouse
• Power switch • Network card
• Reset switch • Modem
• Hard drive • Sound card
• Floppy • Video card
• CD/DVD • RAM
• Zip drive • Motherboard
• Serial ports • Bus
• Parallel port • Fan
• USB port • Cables
The case…
What is in the box?

Motherboard
ABIT KT7 RAID
and…
and…
Typical parts of a motherboard.

ABIT SE6
Cabling
For items in or attached to a
system to work properly they
must be securely connected.

Be sure to carefully connect


the cables.
Basic operations
• Power cord plugged in.
(If plugged into a power strip, turn it on. Includes peripherals.)

• Cables to peripherals secure.


• Power on peripherals.
• Power on the system.

• Observe the system for proper operation.


The basic system including keyboard,
mouse and monitor.
Operating systems
• All computer systems have an operating
system. Currently (09/01), there are three
dominate typical user operating systems.
(Macintosh OS, Microsoft Windows OS
and Linux.)
FYI: Disk capacities
• Floppy
(Double Sided, Double Density) • 1.4 MB
• Zip cartridge • 100 MB – 250 MB
• CD • 650 MB
• DVD
(Single Sided, Single Layered) • 4.7 GB
(Double Sided, Double Layered)
• 17 GB

1 GB = 1000 MB
Floppies,
zips, CDs
and
DVDs,
Oh my!
Three most important
words in computing.
1. Backup
2. Backup
3. Backup
• You should backup when you do not want to reenter
everything you have entered since your last backup.
(Schedules can range from every item to months.)
• You should regularly check that your backups work.
• Multiple backups and off-site backups are often
required.
Other good ideas.
• Anti-virus software.
• Regularly updated virus definitions for the anti-
virus software. (Automated if available.)
• Current security patches applied to operating
system and applications.
• Scrutinize any unexpected attachments that are e-
mailed to you. (Particularly “.vbs” and “.exe”
files.)
Fast and Furious Troubleshooting
“Before you call…”
• “Is it plugged in? Is it turned on?”
(Also, “Is the power on in your building?”, etc…)
• “Have you tried rebooting the system.”
(Exiting correctly and physically powering down
the entire system including peripherals.)
• Can you reproduce the problem on-demand?

Computer Troubleshooting and Maintenance Tutorial


Resources
• Computer Troubleshooting and Maintenance Tutorial

• EdTech Workshop Resource Archive

• Basic Educational Technology Online Course

• Getting Help With Basic Technology Skills

• Computer Fundamentals for Teachers

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